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Reliable Chevrolet - NM
Albuquerque, NM
5,479 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,479 reviews
January 31, 2025
Reliables atmosphere is one of the most relaxed I've seen. They had the car that was in the top of my list and got me a pretty good deal on it. Thank you guys seen. They had the car that was in the top of my list and got me a pretty good deal on it. Thank you guys More
by Mdehart
January 31, 2025
Everything worked out really well. The sales and the financing to the service department. 5 stars The sales and the financing to the service department. 5 stars More
by Will
Verified CustomerEmployees Worked With
January 31, 2025
It was a great deal and Tierra was so helpful with understanding this whole process. understanding this whole process. More
by Victor
Employees Worked With
January 31, 2025
Friendly service helped stay in the price range I wanted. I definitely will come back! I definitely will come back! More
by Trujillodonna
January 31, 2025
The dealership was very clean and organized and everyone was very welcoming and helpful. Thank you was very welcoming and helpful. Thank you More
by desireekoral
Employees Worked With
Other Employees :
Joshua Buerke
January 31, 2025
Mike Lujan and Ethan P were very helpful and knowledgeable when it came to purchasing our new Chevy Suburban. The sales team was easy to work with and made the sale quick and easy. knowledgeable when it came to purchasing our new Chevy Suburban. The sales team was easy to work with and made the sale quick and easy. More
by Amanda
January 30, 2025
Mostly my negative comment is around the fact that communication was a hundred percent lacking. I kept making calls and leaving messages and never got phone calls back. I was supposed to get a call wi communication was a hundred percent lacking. I kept making calls and leaving messages and never got phone calls back. I was supposed to get a call with a final estimate, and that never happened. It took six days for them to do standard repairs and maintenance. The whole time I was forced to worry that I may not have the money to pay for the work and would loose my car to a mechanics lean because noone called me back and i had no say in how they would proceed. One of the things I asked for wasn't even done, a full detail. The one time I got somebody to answer the phone when I called, they mentioned that the repair to my mirror was in progress and said that the mechanic noted that I needed new tires. I found this interesting because new tires were the primary reason for bringing the vehicle in. Now, for the last two days, I've been calling in leaving voicemails that the sensors on my mirrors were no longer working meaning someone either broke the sensor mechanism or failed to reconnect them. I also reported that the oil change sensor is reading 22% life on the oil. One of the things I asked for and paid for was an oil change. Either it wasn't done or someone forgot to reset the sensor. Either way, three calls and three messages later and I'm still waiting for someone to respond. I will be reaching out to the general manager next. Also, you should note that I called the service center fifteen times, only once did someone actually answer the phone. I did not consider this a good customer experience. I was very disappointed. I purchased two vehicles from this dealership, I've referred family and friends to this dealership as well. I can't do that in good faith anymore. Staff should say what they mean, mean what they say, a follow through on thir promises. More
by KAREN.LANGEVIN
Employees Worked With
Ryan, other service staff
January 30, 2025
Bryan Sanchez and the sales manager Christian went above and beyond and also worked hard to get my car payment down to that I requested. I really appreciate what they did and made me a loyal customer to rel and beyond and also worked hard to get my car payment down to that I requested. I really appreciate what they did and made me a loyal customer to reliable Chevrolet. I had a great experience and will recommend Bryan Sanchez to my friends and family. Thank you! More
by dannydiaz001
January 30, 2025
I am totally happy with my interaction with Reliable Chevrolet. The sales rep Mike Lujan was awesome! Very knowledgeable, courteous, and professional. As with all others I came into contact with. An Chevrolet. The sales rep Mike Lujan was awesome! Very knowledgeable, courteous, and professional. As with all others I came into contact with. An outstanding team at Reliable! More
by THONGCHUA
