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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,473 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,473 reviews

January 25, 2025

I have a Toyota but, I bought it from Reliable Chevrolet. You guys have been number 1 with me since owning my vehicle. I can always depend on you for top quality work. More

by Mr. Bernette Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Cisnero 5 stars
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Jan 27, 2025 -

Reliable Chevrolet - NM responded

Thanks, Bernette! We're thrilled to hear that you trust us for top-quality service. Your support means a lot, and we're dedicated to keeping that standard high for you and all our customers. Enjoy your Toyota!

January 25, 2025

Sales wanted to push the vehicle out the door before the end of the year. Offered to deliver to our home which we accepted. The Silverado 2500HD was indeed delivered but showed up with packing material stuc More

by ed.87830
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Olguin
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Ed. We apologize for the issues you experienced with your Silverado delivery. Your concerns are important to us, and we’re looking into this with our team to ensure it doesn’t happen again. We appreciate your patience and understanding as we work to resolve it.

January 25, 2025

I knew what car I wanted and he helped me get it quickly with little hassle More

by Haywan Chiu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Reliable Chevrolet - NM responded

Thanks for your fantastic review! We're thrilled to hear that you found your perfect car effortlessly. Our team is always here to make the process smooth and enjoyable. Enjoy your new ride!

January 25, 2025

Everyone was so easy going the dealership is so nice and all the people are all nice I'm glad I picked your dealership thank you More

by JOHNNY.TRUJILLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review, Johnny! We're thrilled to hear you had a great experience with our staff and enjoyed the dealership's atmosphere. Your feedback means a lot to us, and we look forward to serving you again!

January 25, 2025

The customer service was excellent. They were ready to help, and the deal was completed promptly. More

by carlosgalindo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McLamb
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January 24, 2025

We had a great experience with Brandon's help. Thank you very much for your business. More

by Mariel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon McLamb
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Jan 27, 2025 -

Reliable Chevrolet - NM responded

Mariel, we’re thrilled to hear you had a great experience with Brandon! Your satisfaction means a lot to us. Thank you for choosing us, and we look forward to serving you again in the future!

January 24, 2025

I thought they might wash the truck on the visit as a courtesy. A little disappointed. More

by WILLIE11_60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYHAN BAHADIRLI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Buerke, Fernando Cufre, Ivory Cooper, Lino Diaz
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Jan 27, 2025 -

Reliable Chevrolet - NM responded

Willie, thanks for your feedback! We appreciate your thoughts and understand the importance of those little touches. We’re always looking to improve and hope to exceed your expectations next time.

January 24, 2025

Amy helped us out from the moment we stopped at Reliable. She was very nice and understanding with our situation and treated us very well. I would recommend Amy to anyone looking to buy a vehicle. More

by michelleguillen26
Recommend Dealer
Yes
Employees Worked With
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Reliable Chevrolet - NM responded

Michelle, we’re thrilled to hear about your positive experience with Amy! Our team always strives to provide excellent service, and it’s wonderful to know she made a difference for you. Thank you for your recommendation!

January 24, 2025

Brought truck in for work reliable had truck for 6 weeks in the process my truck was broken into left glass scattered through my truck and stole stuff from truck reliable did nothing to help poor communicat More

by Archuleta Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cord
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Jan 28, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to go through this experience, especially after trusting us with your vehicle. The extended time your truck was with us, the break-in, and the condition it was returned in are deeply concerning and do not align with the standards we strive to uphold. To address your concerns thoroughly and ensure this matter is resolved, we encourage you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

Feb 03, 2025 -

Archuleta Jamie responded

I have reached out to Patricia Charles I have heard no response I’ll reach out again today

January 24, 2025

My experience was great! Came in and worked efficiently. Happy with my new vehicle purchase. More

by fernandezc1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID RIOS
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Jan 27, 2025 -

Reliable Chevrolet - NM responded

Thanks for sharing your experience! We're thrilled to hear you had a great visit and are happy with your new vehicle. Enjoy the ride, and we look forward to seeing you again!

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