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Reliable Chevrolet - NM
Albuquerque, NM
5,510 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,510 reviews
Verified Customer
December 18, 2024
took 6 months for the work to be diagnosed correctly and the work done. Meanwhile, it took so long the warranty expired and the repairs were not covered even though the issue was properly reported within th the work done. Meanwhile, it took so long the warranty expired and the repairs were not covered even though the issue was properly reported within the warranty coverage. More
by willthesoundman
Employees Worked With
Ryan
December 17, 2024
The staff is always friendly when we're on the lot. Oliver is an amazing salesperson. We purchased our very first brand new vehicle through him & we'll continue to return for him. Oliver is an amazing salesperson. We purchased our very first brand new vehicle through him & we'll continue to return for him. More
by dessanjc
December 17, 2024
The staff at Reliable are AMAZING! ! Mike Lujan was my salesperson and fought for the deal that was right for me. I also appreciated the Finance Manger Tristano. He was not pushy and ! Mike Lujan was my salesperson and fought for the deal that was right for me. I also appreciated the Finance Manger Tristano. He was not pushy and explained everything thoroughly. Highly recommend this dealership! More
by Gayle
December 16, 2024
I got a really good deal on a pre owned vehicle that feels brand new to me! feels brand new to me! More
by Lilcarlos875
Employees Worked With
December 16, 2024
2nd time purchasing a vehicle from Reliable, another great experience. Great customer service and very little waiting. great experience. Great customer service and very little waiting. More
by Lisapzamora
Employees Worked With
December 16, 2024
Mike and the team was helpful and very patient with helping with purchasing a vehicle helping with purchasing a vehicle More
by D_BETONIE
Employees Worked With
December 16, 2024
I recently had the misfortune of having my vehicle serviced at Reliable Chevrolet, and the experience was nothing short of a nightmare. Initially, it took an astonishing 7 weeks for a warranty repa serviced at Reliable Chevrolet, and the experience was nothing short of a nightmare. Initially, it took an astonishing 7 weeks for a warranty repair to be completed. Upon arrival to collect my car, I was met with a cracked windshield (damage that was not present when I dropped off the vehicle) and a shockingly dirty interior and exterior. The service manager, Cory, displayed a complete lack of accountability, refusing to acknowledge the damage or apologize for the unacceptable condition of my car. Only after presenting irrefutable evidence from my dashcam, proving the windshield was undamaged upon drop-off, did Cory reluctantly agree to replace it with a genuine GM part. However, this promise turned out to be empty. After 6 weeks of unanswered calls and voicemails, I was forced to escalate the issue to Cory's manager, Michael Marsh. While Michael was helpful in scheduling a windshield replacement, the ordeal didn't end there. Cory's unprofessionalism continued with rude behavior and the installation of an aftermarket windshield, despite the agreement for a GM part. This necessitated yet another round of complaints to management. Eventually, after numerous calls and escalating the issue multiple times, I was finally able to have the windshield replaced with the correct part. However, the immense frustration, wasted time, and unprofessional treatment from Cory made this a truly dreadful experience. I strongly advise against dealing with Cory at Reliable Chevrolet's service department. His lack of accountability, disregard for customer satisfaction, and failure to honor commitments make him a liability to the dealership. More
by MIADAASY
Employees Worked With
Cory Reeves,
