Reliable Chevrolet - NM - Service Center
Albuquerque, NM
962 Reviews of Reliable Chevrolet - NM - Service Center
Staff is great! Corey Reeves, manager, the best! He is very courteous and professional as well as considerate of the needs of the customer. Please reward him. ~~ Corey Reeves, manager, the best! He is very courteous and professional as well as considerate of the needs of the customer. Please reward him. ~~~***Ronny Diaz, Albuquerque. More
I recently took my vehicle in for a recall order, oil change, and a brake issue, hoping for a resolution with the brake issue. While the staff was very friendly and the check-in process was handled excep change, and a brake issue, hoping for a resolution with the brake issue. While the staff was very friendly and the check-in process was handled exceptionally well, I am highly disappointed with the actual service. My brake issue was not resolved, and the explanation I received did not adequately address the problem I was experiencing. Unfortunately, despite my visit, the issue persists to this day. Customer service was great, but I expected more thorough diagnostics and a clear solution. I chose Reliable Chevrolet for their reputation, but this experience has left me questioning the quality of your service department. I hope they take customer concerns more seriously and work towards truly resolving issues rather than providing vague answers. Would I recommend your service department? Based on this experience, I cannot. More
Everyone especially Ryan McCray was very helpful and professional regarding the maintenance of my vehicle. Would definitely recommend people to come here for amazing service. professional regarding the maintenance of my vehicle. Would definitely recommend people to come here for amazing service. More
Good service. Everybody was very friendly. Maintenence and safety recall work were completed faster than expected on vehicle. Everybody was very friendly. Maintenence and safety recall work were completed faster than expected on vehicle. More
This dealership is very efficient. They are prompt when you have an appointment and Sven when you don’t they greet you with a smile and willingness to help you. The service coordinator They are prompt when you have an appointment and Sven when you don’t they greet you with a smile and willingness to help you. The service coordinators are knowledgeable and friendly. The only “needs improvement” is it is very hard to get through to the service department without having to leave a message. This can be frustrating as there is the chance you begin to play phone “tag”. More
Kind people working the service desk, very clean shop, and knowledgeable about chevy. Did everything i needed done. and knowledgeable about chevy. Did everything i needed done. More