Reliable Chevrolet - NM - Service Center

Service did a great job on keeping me updated and getting the job done. Thank you the job done. Thank you More

I took my Equinox in for brake servicing as I was hearing and feeling something off. My service advisor was Nathaniel Marsh, he did a good job of checking the car in and recommending the type of service to p and feeling something off. My service advisor was Nathaniel Marsh, he did a good job of checking the car in and recommending the type of service to preform to find out what my vehicle needed. I was told that I would be contacted in approximately an hour and a half with that information, that was around noon. I did not here back from him until 5:50pm, he sent over the techs inspection notes and pictures with service recommendations. I ok'd the service but by that time the service dept. was closing and I had to leave my vehicle overnight. I felt that if I had been contacted earlier, the work could have been done that afternoon and I would've had my vehicle back that day, not a huge problem just more convenient. I'm happy with the repairs that were made. More

The staff was very helpful in choosing a vehicle that suited my needs as well as my family. Got us a great deal and into the car we wanted. suited my needs as well as my family. Got us a great deal and into the car we wanted. More

Ryan Pierce was the nicest and very knowledgeable. My car was ready earlier than expected. Great customer service and great work My car was ready earlier than expected. Great customer service and great work More

Polite, courteous, friendly, and attentive. Understood what service I needed and took care of it accordingly. Understood what service I needed and took care of it accordingly. More

A week of having my vehicle, they still didn’t work on it. I picked up my vehicle because they haven’t started working on it. It was frustrating because I scheduled my service a few weeks out. Not very Re it. I picked up my vehicle because they haven’t started working on it. It was frustrating because I scheduled my service a few weeks out. Not very Reliable!! More

We encountered a very poor experience with your company. From the very get go . The service was not good at all we live 2 hours away !we spent at least 3 days going back and forth only to spend all our war From the very get go . The service was not good at all we live 2 hours away !we spent at least 3 days going back and forth only to spend all our warrenty miles just going back to Albuquerque for service that never was repaired . The communication with staff was poor as well . Thank you for listening ! Juanita & Jimmy Varela More

My car was in the shop for 7 weeks. I dropped it off for a broken heater. The heater wasn’t fixed but I was charged 800 dollars. Communication was inconsistent and often incorrect. I dropped it off for a broken heater. The heater wasn’t fixed but I was charged 800 dollars. Communication was inconsistent and often incorrect. For example I was told the heater was fixed but the AC was broken. When I went to pick up my car the person tried to charge me 800 dollars despite the fact that I had already paid half of the bill. I won’t ever come here again. More

Oil/transmission change left fluid on engine/runningboard. No update to windowtag wrong info listed engine/runningboard. No update to windowtag wrong info listed More

Dropped off my vehicle the 7th (with an appointment), called twice for update on my vehicle no one reached out to me, and proceeded to.pick up my vehicle the 14th and not a single person looked/worked o called twice for update on my vehicle no one reached out to me, and proceeded to.pick up my vehicle the 14th and not a single person looked/worked on my car. Left my car for an entire 8 days and nothing was done. This is the worst service I've ever had. More