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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
916 Reviews
Call Service Center (505) 216-2993

916 Reviews of Reliable Chevrolet - NM - Service Center

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April 11, 2025

Helpful, nice and detailed. She went above and beyond. She answered all my questions and gave great customer service. Also was very communicative along the process with provided More

by CROSBY.RICO
Recommend Dealer
Yes
Employees Worked With
Alyssa Garcia
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Apr 14, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear you had such a positive experience. Our team is dedicated to providing great customer service, and it's wonderful to know it made an impact. We appreciate your feedback and look forward to serving you again!

April 11, 2025

Thanks ? ? No Done 1 2 3 5 5 A b c d e f More

by jfkerwin
Recommend Dealer
Yes
Employees Worked With
Cord
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Apr 14, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We’re thrilled to see your enthusiasm and appreciate your support. If you have any suggestions or ideas, we’re all ears!

April 11, 2025

The service was horrible! And what i took our vehical in for turned into more problems, and some of the things we paid for didn't even get changed out, we probably won't be go More

by Corona_882000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan known as nate in service department
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Apr 14, 2025 -

Reliable Chevrolet - NM responded

We understand how important it is to feel confident in the work performed on your vehicle, and it’s clear from your comments that your recent visit didn’t meet those expectations. When a visit results in added concerns or questions about services rendered, it can certainly be frustrating, especially when there’s uncertainty about what was completed. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or connect directly with our Service Director, Cory Reeves, at creeves@vtaig.com or 505-338-5932. They’re both here to help and would appreciate the chance to speak with you further.

April 10, 2025

The management and staff is very nice and friendly and the service to my vehicle is 100% no complaints what’s so ever! They are reliable!! More

by ANGELINM2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Aleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Reliable Chevrolet - NM responded

Thank you for the wonderful feedback! We're so glad to hear that our team provided friendly service and took great care of your vehicle. Reliability is our top priority, and we're thrilled to know that you had such a positive experience. We look forward to continuing to serve you!

April 06, 2025

My appointment are set quick and easy. Always good customer service and we like that’s we get an Uber home while the vehicle is being serviced More

by URIELLOYA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYHAN BAHADIRLI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Aleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had such a positive experience! Quick appointments and excellent customer service are our priorities. We're glad you enjoyed the Uber service while your vehicle was being serviced. Thanks for your fantastic feedback!

April 04, 2025

Oil change and tire rotations fine. Anything more than that you have to wait multiple weeks if not months to get your vehicle repaired. GM has a terrible loaner vehicle policy where t More

by JPELICH794
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa
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Apr 07, 2025 -

Reliable Chevrolet - NM responded

We understand your concerns about the delays in service and the loaner vehicle policy. Your comments are important to us, and we would like to address this matter further. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 to discuss this further.

April 04, 2025

Had my truck for 5 months after purchasing it from them. Lazy. Non-responsive. Just all around horrible. Gave it back to me with no power steering. More

by Loretta S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Pierce is a professional but lacks the xxxxx to make decisions or get things done.
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Apr 07, 2025 -

Reliable Chevrolet - NM responded

We understand your concerns about the service you received and would like to resolve this matter. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 to discuss this further.

April 02, 2025

Reliable Chevrolet easily scheduled my appointment and on the day of service the staff heard my request for quick service to allow me to attend another appointment while in Albuquerque. Thankfully, I was abl More

by dreambigjmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Canas, Ryan McCrary
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Apr 03, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a smooth experience with us. Our team always strives to accommodate your needs and ensure timely service. Looking forward to serving you again!

April 02, 2025

Wish thay would have let me know when my vehicle was done. Need better communication. More

by mikekathyheffran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 03, 2025 -

Reliable Chevrolet - NM responded

Thank you for your feedback regarding communication about your vehicle's completion. We value your input and would like to discuss this further. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

April 01, 2025

Emilio was very helpful and very knowledgeable with my 2024 3500 Chevrolet Silverado, I am very pleased More

by KOALAHOMESINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Apr 03, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear Emilio provided you with such great service and expertise on your 2024 Chevy Silverado. Your satisfaction means a lot to us!

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