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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
921 Reviews
Call Service Center (505) 216-2993

921 Reviews of Reliable Chevrolet - NM - Service Center

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October 11, 2024

Always nice and easy to work with not pushy with others services they recommend what you need and leave the choice up to you More

by galavizmichelle9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel barios
Report | Print
Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks, Michelle! We’re thrilled to hear you had a great experience with us. Our goal is to provide helpful recommendations while respecting your choices. We appreciate your feedback and look forward to working with you again!

October 11, 2024

The service received from Aaron was the best I have received in the 3+ years I have been getting my vehicle serviced at Reliable Chevrolet. More

by COURTKATKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear about your positive experience with Aaron. Our team strives to provide top-notch service, and it’s great to know we’ve met your expectations. We look forward to seeing you again at Reliable Chevrolet!

October 11, 2024

Brought my wife's Mazda in for an oil change and Aaron Williams had it done within 2 hours. Excellent work and customer service. More

by whitewolf3452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employee Aaron Williams
Report | Print
Oct 14, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that Aaron provided excellent service during your wife's oil change. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Looking forward to serving you again!

October 11, 2024

The service was good, but the down time for the actually services to be done was slow. More

by dexamesoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

We appreciate your acknowledgment of the quality of service provided. However, we understand that the downtime for the services took longer than expected, and we recognize how important timely service is for our customers. To discuss your concerns further, please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

October 10, 2024

Aaron Williams was very knowledgable and informative about the service and all questions I had. The work was done in the estimated time frame and I was on my way. I do have one question. I live 100 mil More

by THEHIWAYMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Report | Print
Oct 11, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear Aaron provided you with great service. Regarding your question, we do offer loaner vehicles to make your wait more convenient. We appreciate your feedback and look forward to seeing you again!

October 10, 2024

Angel in Service went above and beyond for me and made sure I was happy with my truck. I will highly recommend him to my friends More

by ASANCHZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ángel Baros and Brad in Sales
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that Angel in Service exceeded your expectations. Your recommendation means the world to us, and we look forward to helping more customers like you.

October 10, 2024

In 1988 I bought a 1988 silverado before I left Albuquerque I loved that truck have bought 10 more sense then when back in town I always use Reliable for service. More

by JARVISCLASSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Report | Print
Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks, Jarvis! We're thrilled to hear about your long-standing loyalty and love for your Silverado. It's fantastic that you've trusted us with your service needs over the years. We look forward to continuing to provide you with great service for many more vehicles!

October 10, 2024

Had a scheduled appointment for 8AM but when I arrived they said that there were no appointments scheduled. However the service attendant got me scheduled and oil change was completed just under 2 hours. More

by NUNWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray
Report | Print
Oct 11, 2024 -

Reliable Chevrolet - NM responded

We apologize for the scheduling mix-up and appreciate your understanding. We're glad our team was able to assist you promptly. Your feedback is valuable as we work to improve our online scheduling system. We hope to serve you better next time!

October 10, 2024

They lost my keys. Took an hour for them to bring my truck out. When tech brings my truck around he slammed on the brakes and locked up the tires. Would not recommend n More

by cole_lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon McLamb
Report | Print
Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to deal with delays and the issue with your keys. That experience does not reflect the level of service we aim to provide. Your feedback is important, and we'd like the opportunity to address your concerns directly. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Additionally, you can contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

October 10, 2024

Excellent! Ryan was very helpful. Service complete when they said it would be. Thank you! More

by HASNMAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Oct 11, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear that Ryan provided excellent service and met your expectations. Your feedback motivates us to keep delivering great experiences. We appreciate your support!

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