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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.1
987 Reviews
Call Service Center (505) 216-2993

987 Reviews of Reliable Chevrolet - NM - Service Center

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October 17, 2024

Great service! Fast, reliable, efficient. They were so patient with my son and gave him a little tour until my car was finished. They were so kind. More

by NSHIKHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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October 16, 2024

Very upfront and honest with the warranty service scheduling and able to work with my schedule. The service writer, Ryan, was super friendly and amazing to work with. More

by MATT M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Matt, thanks for the great feedback! We're glad to hear that our warranty service met your expectations and that Ryan made your experience enjoyable. We appreciate your support and look forward to serving you again!

October 16, 2024

I Will never go back to get service done at this dealership. Horrible customer service experience! More

by KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
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Oct 21, 2024 -

Reliable Chevrolet - NM responded

Ken, our goal is to provide top-notch customer service, and we take concerns like yours seriously. To ensure we address your concerns properly, please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826 or via email at pcharles@vtaig.com. Additionally, you can contact Cory Reeves, our Service Director, at 505-338-5932 or creeves@vtaig.com.

October 16, 2024

Easy to make appointment. Service staff was very courteous and helpful when I arrived. Appreciate the ride home and back when service was complete. More

by KAPPY1168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord in Servive
Report | Print
Oct 21, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're thrilled to hear that our team made your appointment easy and provided great service. We're glad you enjoyed the ride too. Your satisfaction is our priority, and we look forward to serving you again!

October 15, 2024

Very pleased with my experience, Aron from service dept was very helpful and excellent service. More

by laomi_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that Aron made such a positive impact during your experience. Our team is committed to providing excellent service, and it’s great to see that reflected in your visit!

October 14, 2024

Service is excellent! Service techs are wonderful, helpful and friendly. They were so helpful and professional More

by KURMUDGEON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros
Report | Print
Oct 15, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had a great experience with our service techs. Our team works hard to provide excellent service, and your kind words truly motivate us. We appreciate your support!

October 14, 2024

Good service. i really appreciate the way you guys work in my car. Clean and great job More

by Justedavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear you appreciated our service and the care we put into your car. Your satisfaction means a lot to us, and we look forward to serving you again!

October 13, 2024

Extremely courteous very satisfied with the way I was treated. Did very good work in a timely manner More

by RUSTY0051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Oct 14, 2024 -

Reliable Chevrolet - NM responded

Thanks, Rusty! We're thrilled to hear you had such a positive experience with our team. Providing excellent service and quality work is our top priority, and your feedback means a lot to us. Looking forward to serving you again!

October 13, 2024

I was very satisfied with the servicing of my car and the friendless of the staff. They kept me informed and answered all my questions. More

by BRIANSMNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Report | Print
Oct 14, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had a great experience with our team and that your questions were answered. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

October 13, 2024

Not having good communication with the customer. Or looking into the service maintenance information before hand. And after the service was completed charging the customer a fee of 72.00 and having More

by angelucero3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 15, 2024 -

Reliable Chevrolet - NM responded

We understand how important clear communication is regarding service and fees, and we sincerely regret that this was not your experience. We aim to provide transparent information about maintenance packages and charges, and it’s clear we fell short in this instance. To address your concerns directly, we invite you to contact Patricia Charles, our Customer Relations Representative, at 505-338-5826 or pcharles@vtaig.com. Additionally, please reach out to Cory Reeves, our Service Director, at 505-338-5932 or creeves@vtaig.com.

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