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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.1
986 Reviews
Call Service Center (505) 216-2993

986 Reviews of Reliable Chevrolet - NM - Service Center

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October 08, 2024

Aaron was such a great help I’m so happy he was the person I worked with More

by FELICIAHER95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Reliable Chevrolet - NM responded

Thank you, Felicia! We’re thrilled to hear that Aaron made a positive impact on your experience. Our team is dedicated to providing excellent service, and it’s wonderful to know that you felt supported. We appreciate your feedback!

October 08, 2024

horrible organization. mistaken billing. tried to bill 250 dollars more. there is always something at every service appt. More

by IVANGALLEGOS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
angel
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Oct 11, 2024 -

Reliable Chevrolet - NM responded

It’s disappointing to hear about the ongoing issues you’ve faced during your service appointments, especially with the billing error. We take these matters seriously, and it’s important that we resolve this for you. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further. If you prefer, you can also reach out to our Service Director, Cory Reeves, at creeves@vtaig.com or 505-338-5932 to ensure this is addressed promptly.

October 08, 2024

If they have a question about a service they're supposed to perform they should call and ask. That's why they get a phone number. More

by MUNCHOIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
Report | Print
Oct 14, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be when there is confusion around services, and we agree that clear communication is key. Please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 to discuss this matter further. Additionally, if you have any concerns or questions about the service being performed, Cory Reeves, our Service Director, is available at creeves@vtaig.com or 505-338-5932. We want to ensure everything is handled to your satisfaction, and they’re here to help clarify any details for you.

October 07, 2024

Worked with Brandon, he was super helpful and very efficient. He made sure we were taken care of More

by VKEETSO67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McLamb
Report | Print
Oct 08, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear that Brandon provided you with such great support. Our team is dedicated to ensuring every customer feels valued and taken care of. We appreciate your kind words!

October 05, 2024

Great service! Friendly staff, Bryan was very friendly and knowledgeable, would deffinantley recommend to friends and family More

by ivanmarquez26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Oct 08, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Ivan! We're thrilled to hear you had a great experience with Bryan and our team. Your recommendation means the world to us. We look forward to welcoming you and your friends and family back soon!

October 05, 2024

Service was incredible, staff was kind and amazingly helpful. Everyone there went the extra mile for me. Best experience ever!! More

by DENISE.GONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff in service
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October 04, 2024

Paid attention to my needs really showed concerns overall was a Great experience would recommend to anybody and everybody More

by kevinjl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Oct 08, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Kevin! We're thrilled to hear you had a great experience and felt our team truly listened to your needs. Your recommendation means a lot to us! Looking forward to serving you again.

October 04, 2024

Ryan was very informative and kept me in touch with my car service throughout the day. More

by darlenegallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan MCcray
Report | Print
Oct 08, 2024 -

Reliable Chevrolet - NM responded

Darlene, we’re thrilled to hear that Ryan provided such great service and kept you updated! Our team is dedicated to ensuring a smooth experience, and your feedback means a lot. Thanks for taking the time to share your thoughts!

October 03, 2024

Our service rep was great. He helped us with our problem right away and explained everything when we picked up our car. He walked us out to our car to make sure everything was More

by GARWOODRUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're so glad to hear that Ryan provided you with excellent service and took the time to ensure everything was okay with your car. We appreciate your trust in us and look forward to helping you again in the future!

October 03, 2024

Excellent service. Very knowledgeable and friendly staff. Came in for oil change without an appointment and was finished in a timely manner More

by CTRAIL03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Report | Print
Oct 04, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our knowledgeable and friendly staff. It's great to know we could accommodate you for an oil change without an appointment and complete it in a timely manner. We look forward to seeing you again for your next service!

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