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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
926 Reviews

926 Reviews of Reliable Chevrolet - NM - Service Center

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September 15, 2024

Very considerate very timely service. Kept me informed. Good service. Very capable knowledgeable individual. All good... More

by budeleau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 16, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had such a positive experience. Our team works hard to provide timely and knowledgeable service, and your feedback means a lot. We look forward to serving you again soon!

September 15, 2024

They had our truck for 5 months waiting on a part. I know this was out of their control, but during this time there was no communication. When we got the truck back ot was filthy. There was used kleen More

by SONAROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts and service department
Sep 18, 2024 -

Reliable Chevrolet - NM responded

We understand how crucial it is to maintain clear communication and ensure your vehicle is returned in pristine condition. We regret the experience you've had and want to address your concerns thoroughly. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, and Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932, at your earliest convenience. Patricia and Cory are dedicated to resolving these issues and ensuring that we meet your expectations. They will assist you in addressing the cleanliness concerns, missing parts, and any additional issues you've encountered.

September 14, 2024

Aaron was very helpful and kept me informed about everything that was going on with my vehicle More

by MDGUTIERREZ0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron,Williams
Sep 16, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that Aaron provided such great support and communication during your experience! It's our goal to keep our customers informed every step of the way. Thank you for your wonderful feedback!

September 13, 2024

The usual great service. Ryan was a go-getter and I appreciate his efforts to make sure things went well More

by AKRAHL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruan
Sep 16, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had a fantastic experience with Ryan. We pride ourselves on our team’s dedication to great service, and it's wonderful to see that recognized. We look forward to welcoming you back soon!

September 13, 2024

The service agent was very good at explaining what needed to be done, the service was accomplished the same week More

by PFERRYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're thrilled to hear that our agent provided clear explanations and that we met your service needs promptly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

September 13, 2024

Thank you so much Aaron Williams he is good express advisor and reliable of new Mexico More

by ELIZABETH.SANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Elizabeth, we appreciate your fantastic feedback! We're thrilled to hear Aaron made such a positive impact as your express advisor. Your satisfaction means a lot to us, and we’re here to help with anything you need in the future. Thanks for choosing us!

September 13, 2024

I was in Reliable to determine why my vehicle was continuing have problems starting. The battery was tested by a service tech and determined to be good but was suggested to purchase a new battery by More

by CECILSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros Service Advisor
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for your detailed feedback, Cecil! We're glad to hear Angel provided great service and that you could use our shuttle. We appreciate the note about the shuttle address and will address it promptly. Wishing you the best with your new battery!

September 11, 2024

The service center has really improved. Was a nice and quick visit. Very professional and courteous. More

by EDDIEG.MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Eddie, thank you for the fantastic feedback! We're thrilled to hear that you had a positive experience at our service center. Our team works hard to provide efficient and professional service, and your recognition means a lot to us. Looking forward to seeing you again soon!

September 11, 2024

Great team, always helpful and I will return for future service. Thank you very much! More

by Fatboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire Service team
Sep 16, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had a great experience with our team! Your support means the world to us, and we can’t wait to welcome you back for your next visit. Thanks for taking the time to share your thoughts!

September 11, 2024

I was sold a used vehicle which gave me a lot of problems right away, Greg and David at service center was helpful and tried what they could to get the vehicle running as it should. Mike in the used vehicle More

by Dosedo.etsate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Redwine, David - Lead Service Technician , Marcos Pando-Gallegos
Sep 16, 2024 -

Reliable Chevrolet - NM responded

We truly appreciate your feedback! We're glad to hear that Greg, David, Mike, Eddy, and Marcos made your experience better. Our team strives to provide excellent service, and it's great to know they helped turn things around for you. Thank you for choosing us and sharing your journey!

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