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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
914 Reviews

914 Reviews of Reliable Chevrolet - NM - Service Center

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March 21, 2025

The staff is professional and courteous over the phone and during the visit. They are honest about the cost of the service to your vehicle and they provide transportation through the use of a Lyft. We ap More

by Vintonghachu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear you had such a positive experience. Our team strives for professionalism and transparency, and we’re glad the Lyft service added to your convenience. We appreciate your kind words and support!

March 21, 2025

Awful experience. Did not rotate tires not top fluids. Did not do my Zertek. Was asked to bring back More

by gonzalesclarissa66
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
March 21, 2025

Very friendly and helpful. knowledgeable on everything. He also checked if we had any other recalls. More

by BERNACDebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with our team. Your satisfaction and trust in our knowledge mean a lot to us. We’re here to help whenever you need!

March 18, 2025

i was upset for the fact that i have a few bolts on my tires instead of the original lug nuts i went in with they could have replaced them but said nothing now i’ll have to probably buy replacements i lik More

by pita1233
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
didn’t get her name
Mar 19, 2025 -

Reliable Chevrolet - NM responded

We understand how important it is for your vehicle to be returned in the same condition it was brought in. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 to discuss this further.

March 17, 2025

Ben made purchasing my truck a breeze. He stayed in constant contact with me and even worked around my schedule. I enjoyed the detailed instruction of the truck features and the tour of th More

by gshoup
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're so glad to hear that Ben made your truck purchase smooth and easy. It's great to know that his communication and flexibility were helpful, and that you enjoyed the detailed walk-through of the truck features and the dealership tour. We truly appreciate your business and look forward to assisting you again in the future!

March 17, 2025

Ever since Ryan has been overseeing the service dept it has improved greatly! He really knows his Customer Service and apparently has trained the others. I spent a lot of money in repairs and the only comp More

by melindaanelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Both Ryan’s in the service dept
Mar 19, 2025 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Melinda! We're thrilled to hear about the improvements in our service department under Ryan's leadership. Your suggestion about car washes is noted, and we appreciate your support. We're committed to enhancing your experience even further!

March 16, 2025

The service was poor. The staff were rude and they didn’t even fix my car. My engine light came on 2 hours driving off the lot. They sold me a lemon and won’t even repair More

by Mariku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Reliable Chevrolet - NM responded

It is concerning to hear about the issues you faced with your vehicle and our staff. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 at your earliest convenience to discuss this further.

March 15, 2025

Excellent service, excellent job! I’ll be back and I’ll recommend Reliable Cheverolet to my friends! More

by ERIC@TOOTUFFWEAR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thanks, Eric! We’re thrilled to hear you had such a positive experience. Your support and recommendations mean a lot to us. We look forward to seeing you again soon!

March 15, 2025

Staff is great! Corey Reeves, manager, the best! He is very courteous and professional as well as considerate of the needs of the customer. Please reward him. ~~ More

by Ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Reeves
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Ronny! We're thrilled to hear you had a great experience with Corey and our team. We'll definitely share your praise with him—he truly deserves it. Your support means a lot to us!

March 14, 2025

Everything worked very well. Everyone was courteous and on time. The place was clean and very organized. More

by MARILYNLEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
Mar 18, 2025 -

Reliable Chevrolet - NM responded

Thank you, Marilyn! We're thrilled to hear everything went smoothly and that our team made a positive impression. Cleanliness and organization are top priorities for us. We appreciate your kind words!

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