Reliable Chevrolet

Why I keep coming back Your new car sales dept brought me to Reliable on the recommendation of my brother, but your service dept keeps me coming back. All of your service ma Your new car sales dept brought me to Reliable on the recommendation of my brother, but your service dept keeps me coming back. All of your service managers are attentive and friendly, but Eddie is the BEST!! He listens, he responds quickly and handles everything efficiently. He has saved me time and money repeatedly. I tell everyone to go to Rrliable’s Service dept. More

Oil change Good Service, Eddie always very helpful and the Staff as well. My wife and i have been coming here for years and don't regret it. Good Service, Eddie always very helpful and the Staff as well. My wife and i have been coming here for years and don't regret it. More

Great dealership Had a great experience with this dealership Keith had me in and out with a great deal on my new Silverado will definitely recommend them Had a great experience with this dealership Keith had me in and out with a great deal on my new Silverado will definitely recommend them More

Purchase of Used 2011 Chevy Hhr RJ Sanchez handled our sale. He was gracious and very responsive to all inquiries, even after the sale. He was more than happy to clarify any questio RJ Sanchez handled our sale. He was gracious and very responsive to all inquiries, even after the sale. He was more than happy to clarify any questions we had. It was a very enjoyable experience overall. More

GREAT SERVICE ON A MECHANICAL ISSUE MY 2017 CHEVY 2500 HD HAD A "LOST POWER" ISSUE. I CALLED GARY GARNER IN THE SERVICE DEPARTMENT. GOT MY TRUCK IN WITHIN AN HOUR. THE SERVICE TEAM (GA MY 2017 CHEVY 2500 HD HAD A "LOST POWER" ISSUE. I CALLED GARY GARNER IN THE SERVICE DEPARTMENT. GOT MY TRUCK IN WITHIN AN HOUR. THE SERVICE TEAM (GARY, PATRICK AND THE SERVICE TECHS) FOUND THE PROBLEM AND GOT ME BACK ON THE ROAD. More

Great Service Bought a used 2017 Silver ado with 10,000 miles from them. Sales process was easy and salesman got me the price i was willing to pay. Been back fo Bought a used 2017 Silver ado with 10,000 miles from them. Sales process was easy and salesman got me the price i was willing to pay. Been back for two routine service - covered by the Certified Car program. Only complaint -did not reset oil life after the oil change. - hope they did change the oil. More

Mr. Reliable After trying other dealers and getting poor service, I went to Reliable. That was 16 years ago. Brent Lewellyn has been our family service representa After trying other dealers and getting poor service, I went to Reliable. That was 16 years ago. Brent Lewellyn has been our family service representative ever since. He's truly "Mr. Reliable". Always friendly, always caring about getting us the service we need. Not one problem in 16 years! That's Reliable Service! More

Top notch knowledgeable service Service is always a great experience from the minute they greet you until they check you out and send you on your way . Knowledgeable friendly staff a Service is always a great experience from the minute they greet you until they check you out and send you on your way . Knowledgeable friendly staff as team. More

Bait and Switch on internet vehicle I have been a loyal customer for over 10years and spent over $250,000 at Reliable and you would think I could trust them. I called and talked to my re I have been a loyal customer for over 10years and spent over $250,000 at Reliable and you would think I could trust them. I called and talked to my regular salesman( Perry) about a vehicle advertised on the internet. I wanted to make sure the price was correct and the vehicle was available, he said yes. I arrived the next day and the vehicle was waiting for me. I told him that I would take it. After waiting for over four hours the paperwork was finished. A few days I was reviewing the paperwork and found a mistake, I went back to the dealership and spoke to the sales manager (Tim). He asked if those were my initials on the contract, I said yes. There is nothing we can do you signed. I made the mistake of trusting my salesman and the dealership. This is the most expensive mistake in my life, as a senior citizen and a disabled veteran I plenty of time to write to anyone that will listen about my treatment at Reliable Chevrolet. More

Lack of interest. I was in the market for a $60,000 2019 Chevrolet Silverado Crew Cab, 4x4, LTZ, Z71 with Leveling Kit. I first dealt with Keith Collins until he quickl I was in the market for a $60,000 2019 Chevrolet Silverado Crew Cab, 4x4, LTZ, Z71 with Leveling Kit. I first dealt with Keith Collins until he quickly started ignoring my phone calls and e-mails. Then I dealt with Derrek Hosser (their General Sales Manager) who gave me even less attention. Then I went to David Williams who worked across the street at the time in their pre-owned division, who at first treated me okay but only after one week lost interest and stopped returning my phone calls and e-mails. Folks if I’m going to spend my hard earned $60k on a brand new Chevrolet truck, I’m only going to do business with a dealership that will earn my business. I will never shop at Reliable Chevrolet in Richardson, TX again. More