Reliable Chevrolet

Wonderful sales Lady Our sales lady was wonderful and when she didn't know something she was able to get a young man that knew what all the computer answers on our new Equ Our sales lady was wonderful and when she didn't know something she was able to get a young man that knew what all the computer answers on our new Equinox More

Superb Dealership We were on our way to Texas, from Canada when a noise developed in the front end of our Equinox. We took one of the exits for Springfield, and was di We were on our way to Texas, from Canada when a noise developed in the front end of our Equinox. We took one of the exits for Springfield, and was directed to your dealership. We were met by Sean who was very professional, polite and efficient. Our wait was short, and the problem was fixed, with no charge. One of the lug nuts had come loose. They retorqued all four wheels and had us back on the road again. Thank you and you are very lucky to have such a dedicated employee as Sean. More

DO NOT GO TO RELIABLE CHEVROLET! The absolute WORST car buying experience. I wouldn't recommend Reliable Chevrolet to anyone. One star is to high. They originally sold me a car they The absolute WORST car buying experience. I wouldn't recommend Reliable Chevrolet to anyone. One star is to high. They originally sold me a car they didn't have the title to. They played games with me for a month. I finally got another car 2 weeks ago and still haven't received the missing interior pieces. I've told 3 employees about the parts and I'm told they'd order them. Lies, deceit and broken promises is all I get. Rich tried to blame me for the situation after the original illegal sale and had me in tears. Jay will lie about everything. He told me the car I bought had 4000 miles on it and in actuality it had over 25000 miles. He guaranteed me the insurance on the 2nd car would not increase over the 1st one. It went up $40 a month! STAY AWAY FROM RELIABLE CHEVROLET! More

Buyers Beware The service dept is horrible. Very rude. Our fuel pump went out 6 hours from home. Over 6 hours and $1000÷ later we left in our vehicle that now sme The service dept is horrible. Very rude. Our fuel pump went out 6 hours from home. Over 6 hours and $1000÷ later we left in our vehicle that now smells like stale cigarettes. The serve manager never offered us a courtesy vehicle or ride to get lunch. We had to walk. Horrible attitudes but they knew we were desperate and took advantage of the situation. Buyers beware More

Bait and Switch and Old School Practices! Not for Me! So I inquired about a 2018 Equinox LS with AWD $20.988. I asked if it was still available and they said they would look. I was told I would be taken c So I inquired about a 2018 Equinox LS with AWD $20.988. I asked if it was still available and they said they would look. I was told I would be taken care of and not to worry about anything. I submitted my finance paperwork, trade info with pictures and was not told anything except we were close on the numbers. They would not talk numbers until I spoke with the manager. When I got there, they had a used Equinox LT AWD with 35,000 miles for $22,444. We test drove it and liked it but wanted the new one for $20,988. We walked around looking and when they asked new car dept, the only 2018's available were premium models. This was 3 days ago and the listing is still up. They kept us there for 2 hours waiting on numbers when all of it should have been done before we got there. They bait you with a great price on their site, get you in there and tell you they have been sold, try to sell you on something else and still continue to advertise a car they do not have. Awful practice. When they brought us the numbers, the payment was $200 more than what we discussed we were comfortable paying.They also wanted us to pay for a crazy expensive certification which I was told would be in the price of the car. No Thanks. Our salesman was really nice and so was the manager but their practices are old and out of date. I have bought and traded 6 cars over the last 10 years through making deals over the internet and phone so I know exactly what I'm getting when I get there. There is nothing better than arriving at the dealer, trading keys, signing papers and driving away in your new car in less than 45 minutes. You will not get this with Reliable Chevrolet so If you like archaic dealer practices, then this dealer is for you. I ended up buying from another dealer with no issues for the same price of the used Equinox and got my payments where I wanted them. More

finance guy lies Girlfriend bought a car here 6 months ago. She was unable to take a male with her so they took her to finance and told her she had to get gap insuranc Girlfriend bought a car here 6 months ago. She was unable to take a male with her so they took her to finance and told her she had to get gap insurance and the extended warranty or she would not be approved for a car. I was able to cancel the worthless warranty and am still trying to cancel gap ins. They lie and are terriable to work with after the sale and have your money. More

Great pricing I'm changing my review after dealing with other dealers. Their pricing was very good and although I didn't get what I liked for my trade in, they were I'm changing my review after dealing with other dealers. Their pricing was very good and although I didn't get what I liked for my trade in, they were pleasant to deal with. More

Randy and Rick are the greatest sales people ever The return trip to this dealership was the best i ever had at a car dealership. I do not know how they worked their magic, but they got me in a brand The return trip to this dealership was the best i ever had at a car dealership. I do not know how they worked their magic, but they got me in a brand new car, no money down, and gave me a fair amount for my trade in. I got my dream car, and i could not be any happier. Rick and Randy thank you very much, you have earned a customer for life. More