Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
925 Reviews
Call Service Center (505) 216-2993

925 Reviews of Reliable Chevrolet - NM - Service Center

Sort by
May 10, 2025

My vehicle was at the Dealership for more than 10 days was slow handling of all repairs technicians would not keep me informed charged me 692$ restocking fee on repairs That was not approved More

by frank.bitonti64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
Report | Print
May 10, 2025

Outstanding customer service! Needed DEF fluid for my Silverado HD High Country topped off. Ryan Pierce took charge, got it done, quickly, efficiently Thanks Ryan! More

by Corrales Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Report | Print
May 09, 2025

I waited 3 weeks for my truck to get looked at for something they said would take 1-2 days to look at. I even scheduled appointment 4 weeks prior... seemed like couldn't get straight answer everything More

by anthonyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emilio C.
Report | Print
May 08, 2025

Bad service took 4 hrs to get ny vehicle back due to the seevice agent forgetting to enter my vehicle for services More

by NORMEDDRA.1991.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed female servie agent
Report | Print
May 09, 2025 -

Reliable Chevrolet - NM responded

We understand how valuable your time is, and we recognize that spending several hours waiting can be incredibly frustrating. While we strive to provide efficient and timely service, it's clear that this visit did not reflect the level of care we aim to deliver. If you're open to it, we’d appreciate the opportunity to speak with you further and help ensure your concerns are properly addressed. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or connect directly with Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

May 05, 2025

Don’t assume when you make an appointment on-line that they can get to it in a timely manner. Definitely call first. They said it would be 3weeks before they could even look at my truck. Not their fault. More

by MORRISSRN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Garcia
Report | Print
May 05, 2025 -

Reliable Chevrolet - NM responded

Morris, thanks for your understanding and for sharing your experience! We're glad to hear our team provided great service and communication. We appreciate your feedback on appointment scheduling and will work to improve that aspect. Looking forward to serving you again in the future!

May 04, 2025

Emilio was excellent to work with for my scheduled maintenance. He explained what services would be performed and gave me an accurate timeline to complete the work. They even got me set up with at rid More

by ALEX_MARRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Canas
Report | Print
May 05, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review, Alex! We're thrilled to hear Emilio provided excellent service and clear communication. It's great to know our ride service made your experience even smoother. We appreciate your feedback and look forward to serving you again!

May 03, 2025

Reliable Chevrolet is the best dealership in Albuquerque. Nate & Ryan always recognize me. They are very professional, friendly and helpful. They go out of their way to get me the best deals and suggest serv More

by jennifer.a.star.62
Recommend Dealer
Yes
Employees Worked With
Nate & Ryan
Report | Print
May 05, 2025 -

Reliable Chevrolet - NM responded

Thank you, Jennifer! We’re thrilled to hear about your positive experiences with Nate and Ryan. Our team is dedicated to providing top-notch service, and it’s great to know they’ve made such an impact. We look forward to continuing to support you and your Trax!

May 03, 2025

The Service for my Chevrolet vehicle is always efficient , the service rep is knowledgeable and they are friendly . More

by G31PIERCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
May 05, 2025 -

Reliable Chevrolet - NM responded

Thank you for your fantastic feedback! We're thrilled to hear that you find our service efficient and our team friendly and knowledgeable. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch service for your Chevrolet.

May 03, 2025

Accommodating, professional, and friendly I felt valued and taken care of. I didn't experience any frustration or inconveniences. More

by Jkumbalek
Recommend Dealer
Yes
Employees Worked With
Nathan Marsh
Report | Print
May 05, 2025 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had such a positive experience! Our team works hard to ensure every customer feels valued and cared for. Thank you for sharing your feedback, and we look forward to welcoming you back soon!

May 03, 2025

Reliable is a good dealership to work with. They always treat me well. I enjoy working with them. More

by NELSONGABAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Johnson
Report | Print
May 05, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear that you have a great experience with us. Our team is dedicated to providing excellent service, and your feedback means a lot. Looking forward to continuing our partnership!

1
2
...
93