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Reliable Lexus

Springfield, MO

Overview
Reviews
5.0
1,046 Reviews
Call Dealership (417) 459-4588
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3521 East Sunshine Street

Springfield, MO

65809

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Showing 1,045 reviews

October 18, 2024

Mark, Chad and Drew L have been great from start to finish! No pressure and lots of great info on the vehicle. Super happy with the process. More

by Melweiler89
Recommend Dealer
Yes
Employees Worked With
Chad Betzler, Drew Lindeman, Mark Dalangin
Report | Print
Oct 21, 2024 -

Reliable Lexus responded

Thank you for your wonderful review! We're thrilled to hear that Mark, Chad, and Drew provided you with a great experience from start to finish. It's fantastic to know that you felt no pressure and received plenty of valuable information about your vehicle. Your satisfaction is our priority, and we’re so happy to have been a part of your car-buying journey. Enjoy your new vehicle, and we look forward to seeing you again!

October 17, 2024

I came in with no concept of what I wanted. I decided to go with what I had before. Kery was a very intent listener and heard about everything I wanted and got me exactly that, beside the color More

by slynch39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
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Oct 18, 2024 -

Reliable Lexus responded

Thank you for your detailed and positive review! We're thrilled to hear that Kery listened to your needs and helped you find the right vehicle, even if the color wasn’t quite what you wanted. It's also wonderful to know that Mark took the time to ensure you were comfortable with the new technology and features in your car. Their dedication and patience truly reflect our commitment to providing excellent customer service. We appreciate your trust in us, and we're so glad that your experience turned from a challenging situation into an excellent one. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

October 17, 2024

Chad and Mark was very helpful with answering all the questions I had. Super fast process and showed me a lot of information! Very happy thank you! More

by Chan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
Report | Print
Oct 18, 2024 -

Reliable Lexus responded

Thank you for your positive review! We're thrilled to hear that Chad and Mark were so helpful in answering your questions and providing you with valuable information. It’s fantastic to know you had a super fast process and left feeling happy with your experience. If you have any more questions or need assistance in the future, don't hesitate to reach out. Enjoy your new vehicle!

October 16, 2024

Mark has always stopped by to help me out with any tech issues I’ve had. Whether it be coming out and pairing my garage doors or even fixing any phone issues as well. Super helpful! More

by silvia.shep
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin
Report | Print
Oct 17, 2024 -

Reliable Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Mark has been so helpful with your tech issues. It's great to know he’s made your experience enjoyable. If you need any further assistance, don’t hesitate to reach out. We appreciate your support!

October 14, 2024

Ken has been wonderful to work with, we bought from him earlier and both times have been great. Mark also has been great keeping us up to date with the tech. Thank you More

by Sillysullydog
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
Report | Print
Oct 15, 2024 -

Reliable Lexus responded

Thank you for your fantastic review! We're so glad to hear that Ken has provided you with excellent service during both of your purchases, and that Mark has been helpful in keeping you informed about the technology. We truly appreciate your support and look forward to assisting you again in the future!

October 12, 2024

Decided to purchase a Lexus and Kery Spinabella helped me find the NX 350 Fsport of my dreams. It was seamless and I am going to enjoy my new Lexus ! More

by posloubre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella
Report | Print
Oct 14, 2024 -

Reliable Lexus responded

Thank you for sharing your experience! We're delighted to hear that Kery helped you find your dream NX 350 F Sport. A seamless purchasing process is what we strive for, and we're thrilled you enjoyed it! If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new Lexus!

October 09, 2024

Correy and Mark have been wonderful to work with. They’ve been checking on us often, even after a few months purchasing our ES. We appreciate the hospitality! More

by donnajones0917
Recommend Dealer
Yes
Employees Worked With
Corey Irsik and Mark Dalangin
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Oct 11, 2024 -

Reliable Lexus responded

Thank you for your kind review! We're delighted to hear that Correy and Mark have provided exceptional service and continued to check in with you after your purchase. We truly appreciate your business and are glad you're enjoying the hospitality and your ES! If you need anything, don't hesitate to reach out. Enjoy the ride!

October 08, 2024

This has been an awesome experience with Chad and Mark. Both were very knowledgeable and helpful. Kudos! More

by Tgmain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
Report | Print
Oct 10, 2024 -

Reliable Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Chad and Mark provided you with such a positive experience. Their knowledge and helpfulness are truly appreciated. We’ll make sure to pass along your kudos to them! We look forward to seeing you again soon!

October 07, 2024

Salesman Chad and your tech specialist Mark were fantastic! I love my car. Thank you. More

by Chogue41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
Report | Print
Oct 10, 2024 -

Reliable Lexus responded

Thank you for your wonderful review! We're delighted to hear that Chad and Mark provided you with fantastic service and that you're loving your new car. If you need any assistance in the future, don't hesitate to reach out. Enjoy your new ride!

October 05, 2024

The whole process was incredible. Ken, Correy and Mark were awesome, very knowledgeable and I would highly recommend to anyone. Thanks. More

by Rbwyrsch
Recommend Dealer
Yes
Employees Worked With
Ken Olson, Corey Irsik and Mark Dalangin
Report | Print
Oct 09, 2024 -

Reliable Lexus responded

Thank you so much for your glowing review! We're thrilled to hear that you had an incredible experience with Ken, Corey, and Mark. Their knowledge and dedication to customer service are truly commendable. We appreciate your recommendation and look forward to assisting you and your friends in the future!

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