
Reliable Lexus
Springfield, MO
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I don’t live near a Lexus dealer, so I’ve been struggling with a tech issue for a while. While I was in town, I stopped by Reliable Lexus and met Mark. He figured it out fast and explained it in a way that m with a tech issue for a while. While I was in town, I stopped by Reliable Lexus and met Mark. He figured it out fast and explained it in a way that made sense to me. I asked a bunch of questions, and he was real patient and kind about it. Just really thankful for his help, great guy! More
The overall experience has been quite smooth. Sofia was very communicative regarding what we needed for a Lexus. We especially appreciated sitting in the car with Mark, who clearly explained many Sofia was very communicative regarding what we needed for a Lexus. We especially appreciated sitting in the car with Mark, who clearly explained many differences in the technology compared to our 2021 Lexus. We appreciated his help. More
Kery was excellent! He sold me my previous Lexus and helped us upgrade to a newer model. Mark thoroughly explained all the newer features and taught us a lot about them. He sold me my previous Lexus and helped us upgrade to a newer model. Mark thoroughly explained all the newer features and taught us a lot about them. We really appreciate his help! More
Hayden Williams and Mark Dalangin have been absolutely wonderful to work with. Hayden has kept in contact with us even after we purchased our vehicle, which we really appreciate. We've also met with Mark wonderful to work with. Hayden has kept in contact with us even after we purchased our vehicle, which we really appreciate. We've also met with Mark on several occasions, he’s been extremely patient and he's always been able to answer any questions we've had. You have a truly excellent team here. Thank you! More
Kery has been communicative and excellent throughout the entire process! He introduced me to Mark, who taught me a lot about the new technology features compared to my 2020 model. Thank you! entire process! He introduced me to Mark, who taught me a lot about the new technology features compared to my 2020 model. Thank you! More
“Hayden is the best car sales guy, no one is better, all other salesmen are terrible, truly a beautiful car I seen this car and thought wow this car is beautiful, and what a guy that Hayden is” *Trump Voice other salesmen are terrible, truly a beautiful car I seen this car and thought wow this car is beautiful, and what a guy that Hayden is” *Trump Voice* lol jokes aside I had a great experience, Hayden listened to exactly what I wanted and worked hard to make me happy! I absolutely love my new car!! Thank you! More
My wife Melissa and I had an outstanding experience from start to finish at our Lexus dealership, thanks to a team that truly went above and beyond. Jacob, our primary salesperson, was knowledgeable, profes start to finish at our Lexus dealership, thanks to a team that truly went above and beyond. Jacob, our primary salesperson, was knowledgeable, professional, and genuinely focused on helping us find the perfect vehicle. He listened carefully to our needs, answered every question with patience, and made the entire process of buying our new RX350h smooth and stress-free. When Jacob was out of the office, Kery stepped in without missing a beat. He was just as helpful, courteous, and informed. The transition between the two of them was seamless, and at no point did we feel like anything was lost or overlooked. It was clear that both Jacob and Kery put the customer experience first and work as a cohesive team. Mark, the tech specialist, was equally impressive. He spent as much time as we needed going over every feature in our RX350h, walking us through the technology with clarity and patience. He made sure we felt confident and comfortable before we left the dealership, and his attention to detail really made a difference. All three of them—Jacob, Kery, and Mark—truly embody the Lexus standard of excellence. They didn’t just sell us a car; they delivered a luxury experience with warmth, professionalism, and integrity. Melissa and I are incredibly happy with both our RX350h and the people who helped us bring it home. This team deserves recognition. We wouldn’t hesitate to recommend them, and they’ve set the gold standard for what a car-buying experience should feel like. More
The entire experience with Kery and Mark went smoothly and professionally. Everyone I interacted with today was incredibly helpful, and I definitely learned a few things while sitting in the car with Mark and professionally. Everyone I interacted with today was incredibly helpful, and I definitely learned a few things while sitting in the car with Mark! Thanks to the team for a great visit. More
Adam Clair has been incredibly patient and kind throughout this process, never making me feel rushed. It was difficult finding a vehicle I could comfortably reach the pedals in, and Adam was extrem throughout this process, never making me feel rushed. It was difficult finding a vehicle I could comfortably reach the pedals in, and Adam was extremely helpful in finding me a wonderful Lexus that fits my needs. I also really appreciated Mark; he's a wonderful teacher, and I would know, as I was a teacher myself. He explained everything very carefully, going at my own pace and repeating anything I needed him to. Mark made it possible for me to feel as comfortable as possible driving my new vehicle home. More