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Reliable Lexus

Springfield, MO

5.0
1,008 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 1,008 reviews

April 22, 2024

Drew and Mark were great going over everything and it has been an overall easy-going process. Very helpful. More

by ruth.norton1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Apr 23, 2024 -

Reliable Lexus responded

At Reliable Lexus, creating a relaxed and informative buying experience is what we strive for! We're thrilled to hear Drew and Mark made the process easy-going for you. It sounds like they were both approachable and helpful, which is fantastic! Congratulations on your new car, and thanks for choosing Reliable Lexus. We hope you enjoy the ride!

April 20, 2024

Highly recommend Reliable Lexus! Jeff was a very knowledgeable salesperson and listened to all my wants and concerns. I felt very comfortable buying a vehicle from him. Then after my More

by rrb7vc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor and Mark Dalangin
Apr 22, 2024 -

Reliable Lexus responded

Thank you for choosing Reliable Lexus and for leaving such a fantastic review! We're thrilled to hear that your experience exceeded expectations. It sounds like Jeff, our salesperson, did a wonderful job understanding your needs and ensuring you felt comfortable throughout the buying process. At Reliable Lexus, we value clear communication and prioritize customer comfort. We're glad Jeff embodied those values for you! We're also delighted to hear that Mark took the time to walk you through all the exciting technology features of your new Lexus. Equipping you with the knowledge to enjoy all your car's functionalities is an important part of the Reliable Lexus experience. Congratulations on your new Lexus! We hope you explore all it has to offer. Please don't hesitate to reach out to Jeff, Mark, or any of our team members if you have any questions about your new car or need service in the future. We're here to support you throughout your Lexus ownership journey!

April 19, 2024

Met Drew walking through the door and he has been a great help, not too pushy and was an easy going process. This is my first Lexus vehicle and Mark was able to show me a lot of the technology features! More

by Bvs64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Apr 22, 2024 -

Reliable Lexus responded

Welcome to the Lexus family! We're so happy to hear your first Lexus purchase at Reliable Lexus was a positive one. It sounds like Drew struck the perfect balance between being helpful and informative without being pushy. That's exactly the kind of experience we strive to create for all our customers. And how lucky are you to have Mark walk you through all the amazing technology features? Lexus vehicles are packed with innovation, and we're glad he could help you unlock its full potential. Congratulations again on your new Lexus! We know you'll love exploring all it has to offer. Please don't hesitate to reach out to Mark or any of our team members if you have any questions about your new car or need service in the future.

April 19, 2024

Buying a car Reliable Lexus was a seamless process. Meeting the service team and touring their work area before a scheduled service was a plus. Most importantly, Kery assured me that him and Mark are More

by rockc75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Apr 22, 2024 -

Reliable Lexus responded

Thank you for choosing Reliable Lexus and for leaving such a fantastic review! We're thrilled to hear that your car buying experience was seamless. We understand purchasing a car can sometimes feel overwhelming, so we strive to make it as smooth and stress-free as possible. We're glad we achieved that for you! We're also delighted you had the opportunity to meet the service team and tour their work area. Transparency is important to us, and we want our customers to feel confident knowing their Lexus is in good hands. Kery sounds like a superstar! His commitment to ensuring you feel comfortable and supported throughout your Lexus ownership journey is truly appreciated. We're lucky to have him on our team. Congratulations on your new RX 350! Please don't hesitate to reach out to Kery, Mark, or any of our team members if you have any questions or need anything in the future. We're here to help you enjoy every mile in your new Lexus!

April 17, 2024

Great experience at Lexus with Ken as our Salesman and Mark explained all the tech of the vehicle! More

by ashleyrose689
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
Apr 18, 2024 -

Reliable Lexus responded

Thrilled to hear your Lexus visit was a great experience! Finding the perfect car and understanding all its features are key parts of a successful purchase. Ken's customer service shines through in your review. We'll be sure to recognize him for making you feel welcome and assisted throughout the process. Mark's tech expertise is a valuable asset to our team. Knowing he clearly explained all the vehicle's technology ensures you can confidently explore everything your new Lexus offers. Thanks for mentioning him! Welcome to the Lexus family! We hope you enjoy many happy miles discovering all the amazing features of your new car.

April 17, 2024

This was kind of a spur of the moment and I was only looking for a new car for 2 weeks. Came in through the front door and was greeted by Correy. He has been excellent and treated me very well throughou More

by nurse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Correy Irsik and Mark Dalangin
Apr 18, 2024 -

Reliable Lexus responded

We love a good spur-of-the-moment success story! Finding the perfect car in just two weeks is fantastic, and it sounds like Correy played a big role in making it happen. We'll be sure to pass on your kind words about his excellent service and how well he treated you throughout the process. Technology can be a lot to take in, so it's wonderful to hear that both Correy and Mark provided "double excellent" tutorials! Their expertise ensures you can confidently explore all the amazing features your new car offers. Thanks for choosing us! We hope you enjoy your new car and all its technological wonders.

April 15, 2024

The staff is incredibly helpful and thorough in making sure that customers are given the best experience. Kery was very proactive in making sure paperwork was done ahead of time and Mark did a fantastic j More

by codemanspiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Apr 16, 2024 -

Reliable Lexus responded

Wow, Kery and Mark sound like a dream team! We take pride in our staff's helpfulness and thoroughness, and it's fantastic to hear they made your car buying experience so smooth. Kery's proactiveness with the paperwork is a huge advantage, and Mark's clear explanation of your new car's features ensures you can hit the road confidently. Thank you for highlighting these details in your review! Congratulations on your new car, and welcome to the Reliable Lexus family! We're here for you if you have any questions about your new ride in the future.

April 15, 2024

We were set on the Lexus UX all year. We came on the lot and met Drew and he has treated us well in the whole process. Mark was also able to show us a lot of tech features in the car as w More

by tmccann31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DREW Buchheit and Mark Dalangin
Apr 17, 2024 -

Reliable Lexus responded

Absolutely delighted to hear you found your perfect ride! The Lexus UX is a fantastic choice, and we're so happy Drew could guide you through the process smoothly. His dedication to customer satisfaction truly shines through. Mark's tech expertise sounds like it came in handy too! Those UX features can be impressive, and having someone like Mark to explain them makes all the difference. Thanks for sharing your positive experience! Welcome to the Reliable Lexus family. We wish you countless adventures in your new Lexus UX. Feel free to stop by for anything you need, or if you just want to show off your new car!

April 13, 2024

Love my new 2024 Lexus ES! Kery and Mark were great to work with, go see them at Reliable Lexus. More

by araygilmore
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Apr 15, 2024 -

Reliable Lexus responded

Congratulations on the stunning new 2024 Lexus ES! We know the ES is a remarkable car, and we're so happy Kery and Mark helped you discover it. Their dedication to making your car buying experience a pleasure is truly appreciated. At Reliable Lexus, we believe in finding the perfect fit for each customer, and it sounds like they achieved that for you with the ES. Welcome to the Reliable Lexus family!

April 12, 2024

Great experience and wonderful team working with Mark & Kery. Traded in my 21 LC 500 for a brand new 24 and I’m very excited! More

by Stoicsmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KERY SPINABELLA and Mark Dalangin
Apr 15, 2024 -

Reliable Lexus responded

Wow, that's quite the upgrade! The Lexus LC is a stunning car, and the 2024 model takes it to a whole new level. We're so happy Mark and Kery were able to make your trade-in process smooth and get you behind the wheel of your dream car. They're a fantastic team, and we appreciate you recognizing their expertise. Enjoy cruising around in your new 2024 LC 500 – it's sure to be a conversation starter wherever you go! In the meantime, if there's anything you'd like to learn more about the 2024 features or any Lexus accessories to personalize your ride, please don't hesitate to reach out. We're here to help you make the most of your new Lexus experience!

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