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Reliable Lexus

Springfield, MO

5.0
1,008 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 1,008 reviews

April 11, 2024

Kery and Mark. They have been very helpful with getting in a new vehicle and helping understand all of the features. More

by townsendpaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella, Mark Dalangin, Jeff Taylor
Apr 12, 2024 -

Reliable Lexus responded

Thank you for choosing Reliable Lexus and leaving this fantastic review! We're delighted to hear that Kery and Mark made your new car buying experience so smooth. Finding the perfect vehicle and understanding all its features are crucial aspects of getting a new Lexus. It sounds like Kery's expertise helped you find the ideal car, and Mark's patience ensured you feel confident using all its features. That's the kind of personalized service we strive for at Reliable Lexus. We'll be sure to pass along your kind words to Kery and Mark – they'll be thrilled to know they made such a positive impact! Congratulations on your new Lexus! We know you'll enjoy exploring all it has to offer. Please don't hesitate to reach out to Kery, Mark, or any of our team members if you have any questions in the future. We're always happy to help!

April 11, 2024

Spent 6 months looking around for a new vehicle with multiple brands. Went through the list and decided to go with the most reliable vehicle. That’s when I decided to buy a car from Aaron and he’s been More

by shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
Apr 15, 2024 -

Reliable Lexus responded

We're so happy to hear you found the perfect car for your needs! Thank you for taking the time to recognize Aaron's attentiveness and Mark's expertise in explaining the new technology. At Reliable Lexus, we strive to make the car buying experience as smooth and informative as possible. Congrats on your new car, and welcome to the Reliable Lexus family! We hope you enjoy it for many miles to come.

April 10, 2024

I just purchased my new Lexus NX! Ken and Aaron were able to locate the perfect vehicle for us and they did a great job explaining everything! Made the process easy too. Thanks Reliab More

by julieruzicka95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson, Aaron Morris
Apr 11, 2024 -

Reliable Lexus responded

Congratulations on your new Lexus NX! We're thrilled that Ken and Aaron were able to find the perfect car for you. At Reliable Lexus, we pride ourselves on our knowledgeable staff and commitment to exceptional customer service. It sounds like Ken and Aaron went above and beyond to make your car-buying experience easy and enjoyable. We'll be sure to pass on your kind words to them! Thanks again for choosing Reliable Lexus! We look forward to many happy miles with you in your new Lexus NX.

April 10, 2024

Everyone at Lexus was great to work with especially Chad, Mark, and Corey. Thank you very much More

by gwd2
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Mark, Corey
Apr 12, 2024 -

Reliable Lexus responded

We're thrilled to hear you had such a positive experience! We appreciate you taking the time to leave a review and especially recognizing Chad, Mark, and Corey for their excellent service. We'll be sure to pass on your kind words to them. Thank you again for choosing Reliable Lexus!

April 07, 2024

Drew Stevenson provided fantastic customer service and handled our needs exceptionally well. I highly recommend buying a car from him. More

by Antionette.roque24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Apr 11, 2024 -

Reliable Lexus responded

We're thrilled to hear about your fantastic experience with Drew Stevenson! Congratulations on your new car! It sounds like Drew went above and beyond to ensure your needs were met exceptionally well. Providing exceptional customer service is something we take very seriously, and we'll be sure to recognize Drew for his outstanding performance. Your recommendation to buy a car from Drew is the highest praise we can receive. Thank you for trusting him with your car purchase! Thanks again for choosing Reliable Lexus!

April 05, 2024

I only started looking for a new vehicle because of totaling my BMW. Drew Buchheit was right on top of everything and let me know when my new NX came in. Drew was great notifying us and keeping us up t More

by joanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buccheit, Mark Dalangin
Apr 11, 2024 -

Reliable Lexus responded

Thank you so much for sharing your experience! We're so sorry to hear about your BMW, but thrilled you found your perfect replacement with the new NX. It sounds like Drew Buchheit did a fantastic job keeping you informed throughout the process, and we'll be sure to pass your praise along to him. We're also happy to hear that Mark took the time to ensure you felt comfortable and confident with all the NX's tech features - safety is our top priority! At Reliable Lexus, we strive to make the car buying experience as smooth and enjoyable as possible, even under unexpected circumstances. We're glad both Drew and Mark played a part in achieving that for you. Thanks again for choosing Reliable Lexus!

April 04, 2024

Met Drew in the showroom at Lexus and he’s treated us well with the whole process of setting me up with a 2024 Lexus RX 350. Also learned a lot from Mark about the tech. More

by barb.pbart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin and Drew Buccheit
April 03, 2024

Mark was excellent in helping with my tech issue for my navigation. Highly recommend his customer service. Very knowledgeable and so very helpful! More

by Pamjthompson1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin
April 01, 2024

This was the best experience I have had buying a Lexus. Drew was a very diligent salesman that was on top of everything that we might be interested in. Mark was beyond helpful with his instructions and hel More

by Artype002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buccheit and Mark Dalangin
March 31, 2024

Just met Jeff on the lot today looking for a Lexus and he has been excellent and very helpful throughout the process. Also, Mark taught us a lot about the tech features. More

by cjaneparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor and Mark Dalangin
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