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Reliable Nissan - Service Center

Albuquerque, NM

4.1
990 Reviews

990 Reviews of Reliable Nissan - Service Center

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September 28, 2024

I love the customer service I get when I take my car to be serviced. Everyone there is very friendly and helpful. I really love my 2023 Rogue. More

by t.abeyta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Josh Mccracken
Oct 01, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team and that you love your 2023 Rogue. Your satisfaction means the world to us, and we look forward to serving you again!

September 27, 2024

I came into the dealership. And the sales person was so helpfull to me on what I was looking for and found me my new car More

by MARK.MARTINEZ0245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie was my sales person was nice person who helped me., Josh Mccracken
September 27, 2024

Awesome service given at reliable Nissan in Albuquerque New Mexico appreciate their work done on vehicle More

by AMORA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had an awesome experience with our team at Reliable Nissan. Your satisfaction means the world to us, and we look forward to serving you again in the future!

September 24, 2024

I went in to get an oil change and new brakes! It was fast and efficient! More

by PRINCESSAMANDA_JO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Reliable Nissan responded

Thanks, Amanda! We're thrilled to hear you had a fast and efficient experience with your oil change and new brakes. Your satisfaction is our priority, and we appreciate your support!

September 24, 2024

Always great. keeps me informed. Helps me keep up with maintenance with reminders. Good follow up. More

by VHENNIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Sep 25, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that you find our service helpful and informative. Keeping you on track with maintenance is our priority. Your feedback truly motivates us to keep improving!

September 24, 2024

I rely on you to do the right thing all the time. The wait was long More

by ltorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Reliable Nissan responded

We appreciate your trust in us and apologize for the long wait. Your feedback is invaluable as we strive to improve our service. Thank you for your understanding, and we look forward to providing you with an even better experience next time!

September 20, 2024

Always treated nice, Great service in the Service Department . Everyone very help if you need questions answered. Love the little coffee and snack corner, My Grandson’s like to go with me to get the More

by debbielovato591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Sep 23, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We’re thrilled to hear you and your grandsons enjoy our service and the coffee corner. Our team is always here to help, and we appreciate you taking the time to share your experience!

September 20, 2024

The dealer was very prompt and polite and did all that was promised to me after purchasing vehicles. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Sep 23, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Gene! We're thrilled to hear that our team met your expectations with promptness and politeness. Your satisfaction is our priority, and we appreciate your support. Enjoy your new vehicles!

September 20, 2024

The service technician was very helpful. He made an effort to please me by giving me a coupon price even though I had forgotten the coupon. More

by DNLDUNBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Sep 23, 2024 -

Reliable Nissan responded

Thanks! We’re thrilled to hear that our technician went above and beyond for you. Providing great service is our priority, and it's fantastic to know you appreciated the effort. Looking forward to serving you again soon!

September 20, 2024

Awful communication. It took 7 days to do a simple tune up and brake job. More

by cvhaworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
Sep 25, 2024 -

Reliable Nissan responded

We understand how frustrating delays can be, especially with something as important as a tune-up and brake job. Our goal is to provide timely and efficient service, and it seems we fell short in your case. We appreciate your feedback and would like to address your concerns directly. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com, at your earliest convenience. Your satisfaction is important to us, and we want to ensure we resolve this matter for you.

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