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Reno Buick GMC Cadillac
Reno, NV
1,825 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,825 Reviews of Reno Buick GMC Cadillac
February 07, 2022
I know Covid is bad but I had a xxxx of a time trying to reach the dealership, trying to pay the bill, trying to pick up my truck. It felt like my time was unimportant. And I live over an hour away. My tru reach the dealership, trying to pay the bill, trying to pick up my truck. It felt like my time was unimportant. And I live over an hour away. My truck was tied up for weeks. I had to borrow someone else’s vehicle putting them out to boot because my warranty only covered a rental if my labor was over 8 hours. Now that I have my truck back I am noticing some issues the some sensors. I think the dealership screwed them up. Now I have to take it back! More
by Apettay28
Employees Worked With
Reno's Service Center, Greg Alexander
Helpful December 01, 2021
Reno Cadiallic, Buick, GMC Dealership has a very professional sales and service department. We have purchased 3 vehicles in the past from this dealership (a new 2018 Cadillac XT5, a 2011 Cadillac SR professional sales and service department. We have purchased 3 vehicles in the past from this dealership (a new 2018 Cadillac XT5, a 2011 Cadillac SRX and a 2008 Jeep Laredo). Specifically Harold Solano has been our sales executive for fourteen years, and recently he put us into our new 2021 Sierra GMC SLT Crewcab. Harold is a man of integrity and in the past has helped us improve our credit by working with us on each purchase we made. If you are looking for a new or used vehicle, Harold is your man. He is professional, friendly, proficient and very honest. He will follow through with any issues and he keeps his word. You will not be disappointed. Can't wait to work with Harold on our next auto purchase. Richard and Basilio More
by Richard,bill58
Employees Worked With
Harold Solano
November 26, 2021
No todos, porque hubieron personas dispuestas a ofrecer ayuda y al final todo results bien, pero en el caso del vendedor Henrick....por Dios, me.ofrecio el cielo el dia de compras, kuego tuve q rogar Para ayuda y al final todo results bien, pero en el caso del vendedor Henrick....por Dios, me.ofrecio el cielo el dia de compras, kuego tuve q rogar Para la segunda llave de mi trok. Hay muy Buenos vendedores....pero no se dejen embaucar de este. More
by Luis D
Employees Worked With
Jerry Forsch
November 24, 2021
The give a pretty good service to keep your cars and trucks in a good shape, thanks for their commitment trucks in a good shape, thanks for their commitment More
by Rubenmejiaabrego31
Employees Worked With
Reno's Service Center, Doug Kidder, Rich Garcia, Kiara Dubay, Mike Degroot, Desiree Hames, Greg Alexander, Haley Carlson, Diego Garcia, Steven Darr
November 23, 2021
Service advisors always friendly and helpful. They make sure that you know what they find and your options to fix the issue. Great job. sure that you know what they find and your options to fix the issue. Great job. More
by pvlady99
Employees Worked With
Reno's Service Center
November 10, 2021
Zach and the other guy in front of him need to be sent to a rigorous customer service training - deceiving and unwelcoming! It will be my first and last visit in this dealership and never recommend them t a rigorous customer service training - deceiving and unwelcoming! It will be my first and last visit in this dealership and never recommend them to my friends. I just wasted my almost half-day of waiting and put me in danger of not fixing/telling correctly what has been done or needed to be done. More
by acadia
Employees Worked With
Zach Richards
November 10, 2021
The folks at this dealership exemplified professionalism and treated me like a long time friend through every step of my service experience. I will most definitely be buying my next car from Reno Buick GMC. and treated me like a long time friend through every step of my service experience. I will most definitely be buying my next car from Reno Buick GMC. More
by Scott
Employees Worked With
Reno's Service Center
November 09, 2021
Greg was amazing! He took his time and help my husband and I find exactly what we were looking for. The costumer service I’ve had in years! I will definitely be back and will only work with Greg! and I find exactly what we were looking for. The costumer service I’ve had in years! I will definitely be back and will only work with Greg! More
by Jennialove
Employees Worked With
Greg Alexander
