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Reno Buick GMC Cadillac

Reno, NV

4.4
1,825 Reviews

900 Kietzke Lane

Reno, NV

89502

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1,825 Reviews of Reno Buick GMC Cadillac

February 07, 2022

I know Covid is bad but I had a xxxx of a time trying to reach the dealership, trying to pay the bill, trying to pick up my truck. It felt like my time was unimportant. And I live over an hour away. My tru More

by Apettay28
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Reno's Service Center, Greg Alexander
Mar 26, 2022 -

Reno Buick GMC Cadillac responded

Please contact Jessica at 775-333-8771 to discuss directly.

February 06, 2022

Great job as always. I wouldn't take my 2021 Yukon anywhere else. I trust them implicitly. More

by John Melarkey
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Richards
Feb 08, 2022 -

Reno Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!

December 23, 2021

The service is great from start to finish. Service advisor Chris Ambriz is very professional. More

by Fredt
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Christobal Ambriz, Reno's Service Center
December 01, 2021

Reno Cadiallic, Buick, GMC Dealership has a very professional sales and service department. We have purchased 3 vehicles in the past from this dealership (a new 2018 Cadillac XT5, a 2011 Cadillac SR More

by Richard,bill58
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Harold Solano
Dec 07, 2021 -

Reno Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Dec 07, 2021 -

Richard,bill58 responded

My husband and I are very very happy and once again we have and will continue to do business with Harold Solano !!

November 26, 2021

No todos, porque hubieron personas dispuestas a ofrecer ayuda y al final todo results bien, pero en el caso del vendedor Henrick....por Dios, me.ofrecio el cielo el dia de compras, kuego tuve q rogar Para More

by Luis D
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Jerry Forsch
November 24, 2021

The give a pretty good service to keep your cars and trucks in a good shape, thanks for their commitment More

by Rubenmejiaabrego31
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Reno's Service Center, Doug Kidder, Rich Garcia, Kiara Dubay, Mike Degroot, Desiree Hames, Greg Alexander, Haley Carlson, Diego Garcia, Steven Darr
Nov 27, 2021 -

Reno Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

November 23, 2021

Service advisors always friendly and helpful. They make sure that you know what they find and your options to fix the issue. Great job. More

by pvlady99
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Reno's Service Center
Nov 27, 2021 -

Reno Buick GMC Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

November 10, 2021

Zach and the other guy in front of him need to be sent to a rigorous customer service training - deceiving and unwelcoming! It will be my first and last visit in this dealership and never recommend them t More

by acadia
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Zach Richards
November 10, 2021

The folks at this dealership exemplified professionalism and treated me like a long time friend through every step of my service experience. I will most definitely be buying my next car from Reno Buick GMC. More

by Scott
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Reno's Service Center
Nov 13, 2021 -

Reno Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2021

Greg was amazing! He took his time and help my husband and I find exactly what we were looking for. The costumer service I’ve had in years! I will definitely be back and will only work with Greg! More

by Jennialove
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Alexander
Nov 13, 2021 -

Reno Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Reno Buick GMC Cadillac. If you have any further questions, please give us a call. We're always happy to help! Take care!