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Rhinelander Auto Group

Rhinelander, WI

4.9
570 Reviews

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 570 reviews

November 10, 2026

less than spectacular on a routine maintenance for a vehicle I bought there back in 2017.. I got a coupon for being a longtime customer and then they failed to apply it. Additionally, as we are driving More

by wrong horoscope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
josh, Tarsie Goes, Tim Nordby
Nov 11, 2026 -

Rhinelander Auto Group responded

We’re sorry your recent service visit fell short. Having to return right after leaving, along with the missed coupon and lack of communication about an additional repair, understandably left you frustrated. We appreciate your loyalty over the years and would like the opportunity to address these concerns. Please contact our service manager so we can review your visit and help make things right.

November 10, 2026

Service is prompt and thorough. Reps are knowledgeable, patient and informative. Waiting area is comfortable and spacious. More

by KJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Nordby
Nov 11, 2026 -

Rhinelander Auto Group responded

Thank you for sharing! We’re glad our team provided prompt, thorough service and kept you informed along the way. It’s great to hear you enjoyed our waiting area, too. We appreciate your business and look forward to your next visit!

November 08, 2026

Fast…. Prompt….Courteous…..This was my first 5000 mile checkup with this dealership. You know what is said about “First Impressions” More

by Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of a name
Nov 09, 2026 -

Rhinelander Auto Group responded

First impressions count! Thanks for trusting us with your 5,000-mile checkup. We’re glad our service team got you in and out quickly and made you feel welcome. See you at your next visit!

November 07, 2026

Excellent job of replacing the passenger side motor on my 2006 Tacoma! They were done within an hour as promised. More

by tstefan615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarsie Goes, Tim Nordby
Nov 09, 2026 -

Rhinelander Auto Group responded

Thanks for bringing in your 2006 Tacoma! We’re glad our service team got the passenger-side motor replaced within the hour we promised. We appreciate you taking the time to leave us a review!

November 05, 2026

Stop in the dealership to set up a time. To get rear brakes done. They were able to take me Immediately and we’re finished within an hour and a half. Surprised it very happy. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 06, 2026 -

Rhinelander Auto Group responded

Thank you! We’re glad our team helped you find the right vehicle and made the process a positive experience. We appreciate your business and hope you’re enjoying your new ride!

November 05, 2026

They do quality work with a limited wait, and also let you know what is going on during the repair. More

by Slarry1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarsie Goes, Tim Nordby
Nov 06, 2026 -

Rhinelander Auto Group responded

Thank you for sharing! We’re glad our team kept you informed throughout the repair and got you back on the road quickly. We appreciate you trusting us with your vehicle!

November 03, 2026

First time, bringing my new car in that I bought here, to this dealership for, oil change tire rotation, warranty work. Nice, clean efficient in and out. Definitely would recommend them. More

by Monday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarsie Goes, Tim Nordby
Nov 06, 2026 -

Rhinelander Auto Group responded

Thank you for choosing us for both your purchase and your first service visit! We’re glad everything went smoothly and appreciate your recommendation. We look forward to seeing you next time!

November 03, 2026

Great customer service by Braiden Coburn from beginning to end. He was very informative, knowledgeable and kind. Will definitely recommend Rhinelander Toyota to family and friends. Will be returning for se More

by clanderson23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braiden Coburn, Tom Owens
Nov 06, 2026 -

Rhinelander Auto Group responded

Thank you for the kind words about Braiden! We’re happy his knowledge and kindness made your experience a great one. Your recommendation means a lot to us, and we look forward to welcoming you back for service!

November 02, 2026

Ryan ladder auto did an awesome job servicing our truck very prompt and professional service fairly priced. More

by dzillmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarsie Goes, Tim Nordby
Nov 02, 2026 -

Rhinelander Auto Group responded

Thank you for trusting us with your truck! We’re glad you appreciated the prompt, professional service and fair pricing. We look forward to helping you again!

October 31, 2026

Made the buying experience very enjoyable. Great communication from reservation through delivery. Highly recommend. It was a pleasure working with everyone. More

by reicjm26
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debbie Sampolinski, Tarsie Goes, Tim Nordby
Nov 02, 2026 -

Rhinelander Auto Group responded

Thank you for the recommendation! We’re happy our team kept you informed from reservation through delivery and made the experience enjoyable. It was a pleasure working with you, too. Enjoy your new vehicle!

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