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Rhinelander Auto Group

Rhinelander, WI

Overview
Reviews
Vehicles
4.8
251 Reviews
Call Dealership (715) 365-8100

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 251 reviews

January 02, 2026

The absolute best in my opinion. Our 2022 Highlander had an issue with heating/ac control unit. The issue was diagnosed, the part was ordered and replaced in a very timely manner as More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen, Joel
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December 31, 2025

I had a windshield wiper issue on my Tundra and stopped in to Rhinelander Toyota and explained my situation to Lance. Without an appointment, he had a technician fix my problem in 20 minutes! Then when More

by Blade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
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December 31, 2025

Employees are very helpful and courteous, unfortunately because of the holidays and weather it took longer to make repairs. A loner car would have been appreciated since I had to rent a vehicle. More

by doug Monte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen and Josh
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December 28, 2025

Went for oil change and tire rotation. Lance was very courteous and knowledgeable about our Grand Highlander More

by Rez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
Dec 29, 2025 -

Rhinelander Auto Group responded

Thank you for the great review! We’re glad to hear Lance provided courteous, knowledgeable service and took great care of your Grand Highlander. We appreciate your business and look forward to seeing you again!

December 27, 2025

I love using their service department! Glenn is a great service advisor. Strong communication. Excellent knowledge of the product. More

by Billandmaria92
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Dec 29, 2025 -

Rhinelander Auto Group responded

Thank you for the wonderful feedback! We’re glad to hear Glenn provided strong communication and excellent product knowledge. We truly appreciate your trust in our service department and look forward to serving you again.

December 25, 2025

Between Rhinelander DM and okay used cars, they all went with what I was looking for and found exactly what it was kept in touch we even texted back and forth and we found exactly what I needed they just be More

by munkmunk742000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Busche
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Dec 26, 2025 -

Rhinelander Auto Group responded

Thank you for your kind review! We’re glad our teams at Rhinelander GM and OK Used Cars could work together to find exactly what you were looking for. We appreciate your trust and hope you enjoy your vehicle!

December 25, 2025

Went in looking to purchase something. Very helpful. Quick and easy process. Will recommend. Very pleased with service More

by Aakrenzke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy and his manager
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Dec 26, 2025 -

Rhinelander Auto Group responded

Thank you for the great feedback! We’re glad to hear you had a quick and easy experience and felt well taken care of. We truly appreciate the recommendation and your business!

December 21, 2025

They were very knowledgeable and explained everything they found. They even got ahold of my warranty place for me to make sure it was covered. They all were friendly and I will be going there again for a More

by M.Fellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Sure
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Dec 26, 2025 -

Rhinelander Auto Group responded

Thank you for the kind review! We’re glad our team could clearly explain everything and help coordinate with your warranty provider. We appreciate your trust and look forward to taking care of all your future vehicle needs!

December 19, 2025

2026 Cadillac Vistiq, they always treat me well and like family. I will certainly be back when I need another vehicle. More

by FireCat
Recommend Dealer
Yes
Employees Worked With
Don't e
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Dec 26, 2025 -

Rhinelander Auto Group responded

Thank you for your kind words! We’re honored you chose the 2026 Cadillac Vistiq and are glad to hear you always feel like part of the family. We truly appreciate your loyalty and look forward to helping you again in the future.

December 19, 2025

Went in looking at a specific car, they had it ready and waiting for me and were more than willing to fix a concern I had with it. Worked with Debbie and she went above and beyond for me. Would definitely More

by km
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debbie
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Dec 22, 2025 -

Rhinelander Auto Group responded

Thank you for your kind review! We’re so glad to hear that the vehicle was ready for you and that your concerns were addressed promptly. Debbie will be thrilled to know she went above and beyond to make your experience a great one. We truly appreciate your trust and look forward to welcoming you back when you’re ready for your next vehicle.

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