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Rhinelander Auto Group

Rhinelander, WI

Overview
Reviews
Vehicles
4.8
318 Reviews
Call Dealership (715) 365-8100

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 318 reviews

March 02, 2026

Friendly, honest sales team made the purchasing process quick and stress-free. Never felt pressured and got a great deal on my 4Runner! More

by Brad K
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales team
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Mar 02, 2026 -

Rhinelander Auto Group responded

Thank you for the great review! We’re so glad our sales team made the process quick and stress-free, and that you felt comfortable every step of the way. Congratulations on your 4Runner-we truly appreciate your trust in us!

March 02, 2026

Friendly and efficient! They took my car in right away for my 10,000 mile inspection, oil change and tire rotation. Fantastic service! More

by kurtzjennifer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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March 01, 2026

Outstanding service. Knowledge technicians and everything automated with text updates and videos. Informed of opportunities but no upselling pressure on repairing additio More

by Hpiotrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn, Tarsie Goes, Tim Nordby
Report | Print
Mar 02, 2026 -

Rhinelander Auto Group responded

Thank you for such an incredible review! We’re so glad you appreciate the knowledgeable technicians, text updates, and transparency without any pressure. Your loyalty over the years truly means the world to us. We’re proud of our team and the consistency in leadership, and it’s wonderful to hear that it shows in the service you receive. Thank you for your continued trust and support!

February 26, 2026

Wife's SUV had catastrophic engine failure while on vacation in the Northwoods. Vehicle was towed to Rhinelander Cadillac on a Saturday afternoon in snowstorm. Service Advisor Brian was able to have it More

by Eberthomeconstruction
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian (Service Advisor), Tarsie Goes, Tim Nordby
Report | Print
Feb 27, 2026 -

Rhinelander Auto Group responded

We appreciate your thoughtful review. While we’re sorry for the unfortunate situation, we’re glad Brian and our team were able to respond quickly and provide clear, consistent updates. Transparency and customer care are priorities for us, and we’re grateful for your trust.

February 21, 2026

This is my 3rd vehicle I have purchased from you and I never have been treated bad you have always been very good to us More

by seadog6253
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Morrell, Tim Nordby
Report | Print
Feb 24, 2026 -

Rhinelander Auto Group responded

Thank you for choosing us for your third vehicle! We’re incredibly grateful for your loyalty and are so glad you’ve always felt well taken care of. We appreciate you!

February 20, 2026

Always a nice experience. Grayson was very knowledgeable and helpful. Shuttle service is a great benefit. More

by carolfriesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson
Report | Print
Feb 24, 2026 -

Rhinelander Auto Group responded

Thank you for the great feedback! We’re so glad you consistently have a nice experience with us. Grayson will appreciate the kind words, and we’re happy the shuttle service made your visit even more convenient.

February 20, 2026

The staff was friendly and efficient. Communication was excellent at my service appointment and I’m confident in their work. More

by svr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarsie Goes, Tim Nordby
Report | Print
Feb 24, 2026 -

Rhinelander Auto Group responded

Thank you for the kind words! We’re so glad you experienced friendly, efficient service and clear communication. Your confidence in our work means everything to us, and we truly appreciate your support!

February 20, 2026

Excellent service and quick return for service needs. Have bought my last 3 Toyotas from them and would do it again More

by hklodholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names. All personable
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Feb 24, 2026 -

Rhinelander Auto Group responded

Thank you for the amazing loyalty! We’re so grateful you’ve chosen us for your last three Toyotas and that you’ve had quick, excellent service each time. We truly appreciate you and look forward to your next visit :)

February 19, 2026

The team was very knowledgeable about all models I was interested in. Helped me to narrow it down to my ultimate (great choice) decision More

by Von
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie Sampolinski, Tarsie Goes
Report | Print
Feb 24, 2026 -

Rhinelander Auto Group responded

Thank you for sharing your experience! We’re so glad our team could help you explore your options and feel confident in your final (great!) choice. Enjoy your new vehicle :)

February 19, 2026

Always have a good experience as the service and people are great. From making the appointment to getting work finished is great. More

by frankkovac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tarsie Goes, Tim Nordby
Report | Print
Feb 24, 2026 -

Rhinelander Auto Group responded

Thank you so much for the kind words! We’re happy to hear the whole process has consistently been a great experience. We truly appreciate your continued trust and support.

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