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Rhinelander Auto Group

Rhinelander, WI

4.6
67 Reviews

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 67 reviews

May 20, 2025

We have been working with this dealership for over twenty years and have never been disappointed with the sales group or the service department. More

by mikeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name.
May 22, 2025 -

Rhinelander Auto Group responded

We appreciate your feedback and loyalty, Mike!

May 19, 2025

Staff is very helpful, kind & professional. Addressed our concern & resolved our issue! Would highly recommend them! More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa (scheduled service), Josh (Service Manager), Joel (Mechanic)
May 20, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 stars, Vicki!

May 19, 2025

Great customer service! John was very helpful and made our purchase experience perfect. We are so excited about our new 4-Runner TRD premium. More

by Doug
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
May 20, 2025 -

Rhinelander Auto Group responded

Happy to hear about your 5 star experience, Doug! Thanks for choosing Rhinelander Auto Group!

May 18, 2025

Excellent service! Fast, efficient and friendly. I really appreciated the extra help received on how to manage multiple drivers with the navigation system. More

by Pvaloe4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Teigler
May 19, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 stars! Don't hesitate to reach out if you have further questions or concerns :)

May 18, 2025

Sales team is professional and hand off to associates to reduce time when not available. Provide best price and financing options. Financial documents handled efficiently that made it a good experience. More

by 60fishin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Shadrick, Brian Zohimsky, Jack Beery
May 19, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 star review!

May 17, 2025

We had Brian Z. as sell person and he went above and beyond our expectations. He was very professional, respectful and kind. He helped set up OnStar and XMSirius, e More

by bobtegelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Z.
May 19, 2025 -

Rhinelander Auto Group responded

Thank you so much for the great review, Bob! We will pass along your kind words to Brian. Thanks for choosing Rhinelander Auto Group and we look forward to seeing you again soon!

May 17, 2025

Purchased my 4Runner from Rhinelander Toyota and have all required servicing performed there. Great service team, professional and knowledgeable. Always pleased with their work. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember, but they were professional and knowledgeable
May 19, 2025 -

Rhinelander Auto Group responded

Thanks for the 5 stars, Andy!

May 17, 2025

Took my Toyota in for new tires and a full service. Great job by the entire crew! Their lounge area is comfortable and their service team kept me informed. More

by Roderider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
May 19, 2025 -

Rhinelander Auto Group responded

Thanks for the great review of our service team! We appreciate the feedback and look forward to seeing you again soon!

January 28, 2025

This car dealership is shadey as it gets I took my car and it wouldn't shift rite they told me they took it for a ride and nothing wrong w it. Then it woukdnt even move out the stall,end result they tell More

by I'm aware ur snakes.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
Jan 28, 2025 -

Rhinelander Auto Group responded

We appreciate your feedback and are sorry to read about the experience you had. We will have our Service Manager Tim Miller reach out to you.

September 03, 2024

Don't take good care of their customers. Bought a truck from them. No responses from some of the people that work there. Something happening and they won't with you. Look somewhere else for More

by phclm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
too many to say
Sep 04, 2024 -

Rhinelander Auto Group responded

We are sorry to read about your experience with us. Please reach out to our General Sales Manager Tim Nordby so we can make things right. 715-365-8100

Nov 29, 2024 -

phclm responded

Lied about mailing out a check on Sept 28th. Tim Nordby said he didn't want to lose a loyal customer. Must of said that to keep us. He doesn't back up what he says to his customers

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