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Rhinelander Auto Group

Rhinelander, WI

4.8
290 Reviews

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 290 reviews

December 13, 2025

Highly recommend Rhinelander Toyota. Reese (sales) and Tom (manager/finance) were extremely friendly and helpful. They made our trade-in/new purchase so easy and the price for both vehic More

by Bjbakes7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese, Tom
Dec 15, 2025 -

Rhinelander Auto Group responded

Thank you for the wonderful recommendation! We’re so glad to hear Reese and Tom made your trade-in and new purchase such a smooth, easy experience. We appreciate your kind words and are happy you felt the pricing was fair. Enjoy your new vehicle, and thank you for choosing Rhinelander Toyota!

December 11, 2025

I refer everyone I know looking for a different vehicle to Rhinelander Toyota. Excellent customer service! Very easy to work with and great people! You guys are all absolutely amazing! And thank you for ta More

by jengremler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn, Greyson & Derek
Dec 11, 2025 -

Rhinelander Auto Group responded

Thank you so much for the wonderful feedback and for recommending us to others — that truly means a lot! We’re glad to hear you’ve consistently had great experiences with our team. Taking care of you is always our priority, and we appreciate you choosing Rhinelander Toyota. We look forward to seeing you again!

December 08, 2025

Been treated very well and service is easy to schedule and completed quickly. We own 3 toyotas. More

by 4Toyotas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall, sorry
Dec 08, 2025 -

Rhinelander Auto Group responded

Thank you so much for your continued trust in us! We’re glad to hear scheduling has been easy and that our team continues to take great care of your vehicles. We appreciate you choosing us for service — and for owning three Toyotas! We look forward to seeing you next time. 😊

December 07, 2025

They are very professional and courteous. Made me feel comfortable to trust them with working on my car. I highly recommend Toyota to anyone. More

by dogsrok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I forgot their names but the guy who checked me in and worked on my car was very nice and easy to talk to. The man who drove the shuttle, Dan,,was very nice also.
Dec 08, 2025 -

Rhinelander Auto Group responded

Thank you for the wonderful feedback! We're glad to hear our team made you feel comfortable and confident while your car was in our care. Professional, courteous service is what we strive for every day. We truly appreciate your recommendation and look forward to seeing you again!

December 07, 2025

Brought my 4Runner in for a front end alignment and after driving it for a day now the truck still is pulling right. Not sure why it isn’t driving without pulling right. More

by Kathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grayson Asher
Dec 08, 2025 -

Rhinelander Auto Group responded

We appreciate you bringing this to our attention. Your 4Runner shouldn’t still be pulling after an alignment, and we want to make it right. When you have a moment, please stop in or give our Service Manager Josh Jewell a call so we can re-evaluate it and get it corrected. 715-365-8100

December 07, 2025

Have gotten vehicles from this dealership for 20 years. Very satisfied with their service. However, buying a new vehicle lately has become an ordeal. Very little, if any inventory on hand, difficult to ord More

by rkw11201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 08, 2025 -

Rhinelander Auto Group responded

Thank you for being a loyal guest of ours for the past 20 years. We’re glad to hear our service department continues to meet your expectations, but we’re truly sorry for the frustration you’ve experienced with new vehicle availability. Industry-wide inventory challenges and unpredictable lead times have made the process more difficult than any of us would like, and we understand how discouraging that can be. Your loyalty is important to us, and we’d welcome the chance to help you navigate options or keep you updated on incoming inventory that fits what you’re looking for. Please feel free to reach out; we’d appreciate the opportunity to earn back your confidence. 715-365-8100

December 07, 2025

Was in for a 5K mile service and was in and out in less than 20 minutes. Entire appointment was very efficient and I had very courteous service from Grayson! More

by jjacobus15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson
Dec 08, 2025 -

Rhinelander Auto Group responded

Thank you for the great feedback! We're glad to hear your 5K service was quick and efficient, and that Grayson provided such courteous care. We truly appreciate you choosing us and look forward to helping with your next visit! 😊

December 05, 2025

Can’t say enough about how grateful we are for the way the service department treated us. They bent over backward to help us when our 2024 RAV4 broke down while traveling. Kudos to Glenn and Josh in serv More

by 21jperickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Glenn and Christian
Dec 08, 2025 -

Rhinelander Auto Group responded

Thank you so much for sharing this! We’re truly glad our service team could support you during such a stressful situation. Glenn, Josh, and Christian will be thrilled to hear your kind words. We appreciate you trusting Rhinelander Toyota, and we’re grateful we could help get you back on the road safely.

December 05, 2025

Easy to get an appointment online, service department is quick, no excessive waiting for just getting an oil change, and like the wifi, even though that's pretty much standard, just thought I'd mention it. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jewell
Dec 08, 2025 -

Rhinelander Auto Group responded

Thank you for the great review! We’re glad to hear scheduling online was easy and that our service team got you in and out quickly. We appreciate you choosing us — and we’re happy the Wi-Fi came in handy, too!

December 03, 2025

Everyone was so helpful, Debbie and Mike were great. I especially was happy with Jacob who suggested a smaller suv than the RAV4 we were looking at. The Corolla Cross suits me perfectly. Thank you so More

by caron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie, Mike and Jacob
Dec 04, 2025 -

Rhinelander Auto Group responded

Thank you so much for sharing your experience! We’re thrilled to hear that Debbie and Mike were helpful, and that Jacob was able to find the perfect fit for you. The Corolla Cross is an excellent choice — we’re glad it suits you so well! We truly appreciate you choosing us and look forward to seeing you again. Enjoy your new SUV!

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