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Rhinelander Auto Group

Rhinelander, WI

Overview
Reviews
Vehicles
4.8
290 Reviews
Call Dealership (715) 365-8100

1935 N. Stevens St.

Rhinelander, WI

54501

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Showing 290 reviews

December 01, 2025

Debbie was fantastic to work with! Friendly and courteous and answered all of our questions with ease. We had a wonderful experience with the dealership. More

by raeanndiamond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie, Tom
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Dec 02, 2025 -

Rhinelander Auto Group responded

Thank you so much for the wonderful review! We’re thrilled to hear Debbie provided such friendly, courteous service and made sure all your questions were answered. It’s great to know you had a positive experience with our dealership. We appreciate you choosing us and look forward to serving you again!

December 01, 2025

Derek was a real pleasure to work with. I will recommend him to others if I find out they are purchasing a vehicle. More

by russ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Scharp Grayson Asher
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Dec 02, 2025 -

Rhinelander Auto Group responded

Thank you for your kind review! We’re happy to hear Derek made your experience enjoyable. Your willingness to recommend him to others means a great deal to us. We appreciate you choosing Rhinelander Auto Group and are here whenever you need us!

November 27, 2025

Service advisers are always helpful, friendly and knowledgeable! I always have a great experience at Rhinelander Toyota! More

by Charmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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Dec 02, 2025 -

Rhinelander Auto Group responded

Thank you so much for the great review! We’re thrilled to hear our service advisors consistently provide helpful, friendly, and knowledgeable care. It means a lot that you always have a positive experience with us at Rhinelander Toyota. We appreciate you and look forward to your next visit!

November 26, 2025

Always a good experience! ! Friendly and professional. Brian is always great to deal with on every level. More

by Benjaman10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Zohimsky
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Dec 02, 2025 -

Rhinelander Auto Group responded

Thank you for the wonderful feedback! We’re so glad to hear every visit has been a great experience for you. Brian will be thrilled to know his friendly, professional service continues to make an impact. We truly appreciate you choosing us and look forward to seeing you again!

November 23, 2025

Very friendly people. They explained everything that they did to my vehicle and what I would need in the future. More

by Juliermath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Nov 24, 2025 -

Rhinelander Auto Group responded

We’re so glad our team made you feel welcome and took the time to clearly explain the work done on your vehicle and what to expect in the future. That transparency and care are important to us. We truly appreciate your trust and look forward to taking care of your vehicle again!

November 23, 2025

Scott wirked hard to find the truck I wanted. I am very pleased and happy. More

by Dick
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Scott Brass
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Nov 24, 2025 -

Rhinelander Auto Group responded

Thank you for the great review! We’re so happy to hear Scott worked hard to find the exact truck you wanted. Your satisfaction means everything to us, and it’s wonderful to know you’re so pleased and happy with the experience. Enjoy your new truck, and thank you for choosing us!

November 22, 2025

They are great. Fast, friendly, excellent work if you need any. I HIGHLY recommend this place. More

by Cellamt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grayson
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Dec 02, 2025 -

Rhinelander Auto Group responded

Thank you for the fantastic review! We’re so glad to hear you’ve had fast, friendly service and excellent work from our team. Your recommendation means a lot to us. We appreciate you choosing Rhinelander Auto Group and look forward to helping again!

November 21, 2025

Toyota Rhinelander has given me great service on my Lexus in the last 2 years. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jewell
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Nov 24, 2025 -

Rhinelander Auto Group responded

We’re so glad to hear Toyota Rhinelander has provided great service for your Lexus over the past two years. Consistent care and reliability are what we strive for, and we truly appreciate your loyalty. We look forward to keeping your vehicle running smoothly for many more miles to come!

November 21, 2025

Service group is great, had service done and an error took place. Not realized until I left. Could have been a serious issue if not caught. I brought the vehicle right back and the service group got the More

by Michael.bresnahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service group
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Nov 24, 2025 -

Rhinelander Auto Group responded

We truly appreciate your understanding and the opportunity to make things right. While we’re sorry for the initial error, we’re glad it was caught quickly and that our service team was able to get your vehicle back in right away and resolve the issue promptly. Ensuring your safety and confidence is our top priority, and we’re grateful for your patience and trust in allowing us to correct the situation. We look forward to serving you again with the care and quality you deserve.

November 21, 2025

I am picky about customer service, and Rhinelander GM did not disappoint. I really appreciated the efforts despite some frustrating delays with arrival of parts. Even better that my truck was still under war More

by Busy Professional That needs my car asap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Stacey
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Nov 24, 2025 -

Rhinelander Auto Group responded

We know how important great customer service is especially when delays are out of your control, so it means a lot to hear that our team met your expectations. We appreciate your patience with the parts arrival and are glad we could make the process smooth, transparent, and stress-free with no surprise costs. It’s wonderful to know every team member you worked with made a positive impression. Thank you for trusting us with your truck!

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