Ricart Buick GMC

This is my third vehicle purchased from Dan Tobin Buick GMC. Great sales staff, great service,I couldnt be any happier. I will definitely be back when it comes time for my next purchase. GMC. Great sales staff, great service,I couldnt be any happier. I will definitely be back when it comes time for my next purchase. More

I was especially pleased with the friendliness of everyone at Dan Tobin GMC. From Lot Boy to Mr. Tobin himself. Designating Dennis Sheehan as "Sales Consultant" is a misnomer of the highest orde everyone at Dan Tobin GMC. From Lot Boy to Mr. Tobin himself. Designating Dennis Sheehan as "Sales Consultant" is a misnomer of the highest order....No one in the 35 years that I have been buying automobiles has ever approached the professionalism and technical skills "doc" showed me in presenting GMC's Acadia Denali. Doc should be known as Mr. GMC, Chief Performance Officer. Dennis gave me all the attention and time necessary to explain the many features available with the Denali.....which are numerable. I am very pleased with this automobile and Doc Sheehan. Mr. Tobin has earned my respect and loyality....I intend to be a long term customer. Robert C Wehner Upper Arlington More

we are repeat customers of both the dealership and the salesman. We came back because of an excellent experience, and had another excellent experience. We traded the vehicle previously purchased and thoug salesman. We came back because of an excellent experience, and had another excellent experience. We traded the vehicle previously purchased and thought that the trade-in offer was fair. We were treated courteously by all employees. More

Dennis and Howard are to be commended for their Dennis and Howard are to be commended for their exceptional commitment to providing superb customer service. While my experience with Dan Tobin Dennis and Howard are to be commended for their exceptional commitment to providing superb customer service. While my experience with Dan Tobin has always been positive,(I have purchased two cars from the dealership), on Saturday May 7,2011, Dennis and Howard exceeded even my high standards of putting the customer first. My 2010 Buick LaCrosse needed immediate service and I was leaving to go out of town. While the part needed wasn't readily available, Dennis and Howard used their expertise to take care of my situation. They used creative problem solving to achieve the positive outcome I needed. I have and will continue purchase and to have my cars serviced at Dan Tobin and to recommend the dealership to my friends and associates. Dennis Cox and Howard Gorman demonstrated why I feel confident in my recommendations. Lee S. Nathans 614-314-3013 More

I was impressed with Dan Tobin from my very first interaction with the live chat on their web site. The person I chatted with online had to refer me to a service adviser who called me within an hour interaction with the live chat on their web site. The person I chatted with online had to refer me to a service adviser who called me within an hour of completing the chat. Matt Erdlitz was the service adviser and he was very, very helpful. He needed a specific number off my car and explained to me where I could find it on my own so I could call him back with the information. I appreciated him saving me a trip to the dealership. When I called him back he used the number he needed to confirm the part needed was available and promptly scheduled me for an appointment to secure the part. I had not been at Dan Tobin before so I did not know the check in process. I was assisted quickly which was very helpful since I had my 7 year old son with me. We pulled the car into the service area, checked in, and the courtesy shuttle drove us home. The shuttle drive (I can't recall his name) was extremely polite opening the doors for my son and I when we got in and out of the van. Within an hour of dropping off my car, Matt called with an status update and informed me of a couple of issues they found during the 25 point inspection. He was able to explain each of the issues to me with an accurate cost of the services. I picked up my car after work the next day. Matt directed me to the cashier who completed the billing promptly. Imagine my surprise when she called someone to get my car and bring it me when I was done! I expected to be handed my keys and pointed to an area where I would walk through rows of cars to find my vehicle. I am extremely pleased with the service received at Dan Tobin and I will not only recommend them to others but also try to their service department for routine service needs as my schedule permits. More

Overall the best car buying experience we've ever had in 41 years. No high pressure, very good product knowledge, patient with our decision making process. All of the dealership staff we came in contact wit 41 years. No high pressure, very good product knowledge, patient with our decision making process. All of the dealership staff we came in contact with were very interested in making this a good experience for my wife and I. I have already recommended Dan Tobin as a dealership and Derek as the salesperson to contact. More

I absolutely love this dealership. Having bought at least 6 cars from Dan Tobin in the past (particularly Brad Fazenbaker), my buying experiences have always been fun and the dealership knows my tastes least 6 cars from Dan Tobin in the past (particularly Brad Fazenbaker), my buying experiences have always been fun and the dealership knows my tastes in vehicles without me even setting foot into the showroom. When I decided to purchase a new 2011 Buick LaCross CXS, I immediately picked up the phone, called Brad, and told him that I would be in for a test drive. He immediately paired me up with one of the newer sales guys (Derek Watts... Brad has since moved into the Financing department) and explained to him my taste in vehicles. After a quick test drive, they immediately located the exact vehicle to my specifications, and had it delivered to me within 2-days. The dealership has always been low pressure in my opinion, and very easy to work with. Even in the past, if they did not have a particular vehicle in stock, they would locate and deliver the vehicle to me within one or two days which is great! Derek is a true asset to the company and I can see him being around for years to come because of his low pressure demeanor and knowledge of the vehicles. It goes without saying that I would recommend this dealership to anyone who's in the market for a new vehicle. More