Ricart Buick GMC - Service Center

Fast, efficient, friendly service. Got an oil change and tire rotation in less than an hour. Check in and check out were great. Everyone was friendly and efficient. The waiting area Got an oil change and tire rotation in less than an hour. Check in and check out were great. Everyone was friendly and efficient. The waiting area was clean and neat. More

Oil change Got my first oil change on my car. Service was wonderful, employees are very knowledgeable and professional. Everyone was extremely friendy and welc Got my first oil change on my car. Service was wonderful, employees are very knowledgeable and professional. Everyone was extremely friendy and welcoming . Great places to sit and wait .. service was very fast . More

My 2018 Terrain I have had to bring my new terrain, that had less than 100 miles on it when I purchased it in June, in for service 3 times in as many months. I just I have had to bring my new terrain, that had less than 100 miles on it when I purchased it in June, in for service 3 times in as many months. I just picked my car up on Thursday and it continues to have the same electronic issue that it did the day I brought it home. More

Service and then some We brought in our 2017 Envision for service because there was 12% life left on our oil and we wanted to get it done before winter set in. Plus they fo We brought in our 2017 Envision for service because there was 12% life left on our oil and we wanted to get it done before winter set in. Plus they found some other issues that we weren't aware of and they took care of them quickly. More

Slow service Everyone here is very professional, helpful and friendly. The service however is consistently slow. I’ve had my oil changed here several times and her Everyone here is very professional, helpful and friendly. The service however is consistently slow. I’ve had my oil changed here several times and here again this visit could not have been any slower. 90 min for an oil change w tire rotation? i added an engine air filter which was supposed to take just “5 min” and it took another 40. Great service just don’t be in a hurry. More

Timely, Complete, and Painless. Yet again another great experience with the Service Department with Dan Tobin. Marty was ready for me when I walked in the door. He fully informed m Yet again another great experience with the Service Department with Dan Tobin. Marty was ready for me when I walked in the door. He fully informed me of the services that my Yukon was due for at this service appointment. The shuttle ride home with Wild Bill was a bonus. Thanks Again, Todd Jenkins More

Excellent! I had a flat tire the night before, and the Dan Tobin team (I worked with Marty) got my car fixed the very next day! They were the only place with my I had a flat tire the night before, and the Dan Tobin team (I worked with Marty) got my car fixed the very next day! They were the only place with my tire type in stock and they were so friendly and helpful! I would highly recommend them to anyone! Great experience! More

Marty was extremely helpful Marty was very friendly & prompt. As this was my first visit at the service area, he was very patient in informing me of the protocol. Marty was very friendly & prompt. As this was my first visit at the service area, he was very patient in informing me of the protocol. More

Marty is always great. Marty is like a friend. He always remembers me and my vehicle. If anything unexpected arrises he let me know quickly with a solution/recommendation Marty is like a friend. He always remembers me and my vehicle. If anything unexpected arrises he let me know quickly with a solution/recommendation taking my needs into account. More

Frustrated I have had my wife's GMC Terrain in and out of the service for a warranty problem since the beginning of the year. I think it was early July we got it I have had my wife's GMC Terrain in and out of the service for a warranty problem since the beginning of the year. I think it was early July we got it back last time, and we had a noise coming from the engine area. Called Glenn because I wondered if the serpentine belt had been replaced and he said it hadn't. I got some belt dressing and applied, because the belt looked good. It didn't work. We took it to get the oil changed the end of July at the Valvoline shop in Pickerington and I had asked them to see if the belt needed replaced, and they said it didn't. We took it in to our mechanics we have used over the years (Precise Automotive in Lancaster). The owner called me to tell me the noise was coming from the timing chain area. So I called Glenn back to let him know and get it in to be checked. Todd who I believe is a service writer, told me the problem was it being low on oil and that the noise went away. I had them go ahead and do an oil change and my wife picked it up yesterday. When she pulled in the driveway, I could hear the noise from in the house. Not fixed. Our goal was to trade for a new vehicle next month, but now I'm going to get not much for my trade, because of this engine noise. FRUSTATED! More