Ricart Buick GMC - Service Center

The best turnaround for oil change/tire rotation ever ! This only took less than an hour. Really outstanding - but you have to understand my last visit for the same service took 3 days.. .......argh This only took less than an hour. Really outstanding - but you have to understand my last visit for the same service took 3 days.. .......argh More

Terrible customer service There was an issue with our prepaid vouches for oil changes. I don’t know if it was finance department or service centers fault but rude customer serv There was an issue with our prepaid vouches for oil changes. I don’t know if it was finance department or service centers fault but rude customer service and no resuolution to the problem. More

Great service and quick work I drove in with no appointment and Dan Tobin GMC mechanics were able to check my coolant level, top off and roseate my tires in only 15 min! The servi I drove in with no appointment and Dan Tobin GMC mechanics were able to check my coolant level, top off and roseate my tires in only 15 min! The service guy was great but I don’t see his name on the list below. More

Recall & warranty service at once Marty and his technician at Dan Tobin did a fantastic job with the repairs to my truck. They helped me get a rental, and the service was top notch. It Marty and his technician at Dan Tobin did a fantastic job with the repairs to my truck. They helped me get a rental, and the service was top notch. It was completed over two days, including diagnosing the issue and bringing the parts in. More

Good Job Marty did a good job with our service and kept us in the loop all along the way. He was able to get us a loaner car so we could go to lunch and do so Marty did a good job with our service and kept us in the loop all along the way. He was able to get us a loaner car so we could go to lunch and do some shopping while the work was being done. More

Very good and quick Everyone did a great job and got the service completed in less than thirty minutes. Steve Watters did a great job. Overall a very good experience. Everyone did a great job and got the service completed in less than thirty minutes. Steve Watters did a great job. Overall a very good experience. More

exceptional Yesterday began with a positive start. My car was finished sooner than I expected. I know that the service was completed by pros. The rest of the d Yesterday began with a positive start. My car was finished sooner than I expected. I know that the service was completed by pros. The rest of the day was great too. Thanks for making Monday morning a good experience. More

Service department :( DISAPPOINTMENT AGAIN! The service department needs to work on good customer service. Starting with greeting .I brought my car in due to it not starting, I have had 4 batter The service department needs to work on good customer service. Starting with greeting .I brought my car in due to it not starting, I have had 4 batteries replaced in one year. I picked my car up this time, with low air in my tire, I was shocked that no one could of put in in my tire, due to the fact is was in the service department. I always leave upset. So much so I am trading my Casscada in and will be happy this Dec. when my lease is up on the Enclave. Your folks in the service department need help with courtesy and helping the customer. More

Oil change appointment No problems at all. Steve was very nice, did a fine job in seeing everything went well. He helped me to adjust the steering wheel when I was leaving No problems at all. Steve was very nice, did a fine job in seeing everything went well. He helped me to adjust the steering wheel when I was leaving. More

Not recommended I made a 9am apt. for oil change, tire rotation, and take a look at display console/navigation system, it had been blank 5 or 6 times after start up. I made a 9am apt. for oil change, tire rotation, and take a look at display console/navigation system, it had been blank 5 or 6 times after start up. I dropped my vehicle off the prior night so they could get to it ASAP for them. They called said they couldn't get navigation display to act up. I said fine, it was noted. I said I needed the vehicle, I couldn't wait longer for it to act up and I would bring it by when acting up again, they said they would be sure to have the vehicle ready for me. I went to pick it up, after they had it for over 24 hours later, the oil change light was still on the anti-theft lug nut adapter was not disturbed, and associate there couldn't even tell me for sure what had been done. A total disregard of my time and coordination to get it there. I called and left a message the next day to have my rep to call and let me know if the oil change and tire rotation happened. I never received a call. More