170 Reviews of Ricart Buick GMC - Service Center
Warm Welcome I met with Marty and explain problems within a short period of time there was a friendly response and within in timely fashion he return stating I met with Marty and explain problems within a short period of time there was a friendly response and within in timely fashion he return stating the problem and fix tor same. A short period he returned stating problem resolved. Thanks More
Excellent service! We came in for our appointment and were taken right away. They did the oil change and checked us out. The guy at the desk was very courteous and eff We came in for our appointment and were taken right away. They did the oil change and checked us out. The guy at the desk was very courteous and efficient. Very good service overall! More
Service was timely and excellent. I was met at the appointed time by the service representative (Marty), and after I explained the reason for my visit, he proceeded immediately to have I was met at the appointed time by the service representative (Marty), and after I explained the reason for my visit, he proceeded immediately to have my car checked. After a short wait in the lounge, Marty told me my car was ready and he explained what had been checked and told me that the underside of the car was O.K. I was in and out of there in a very reasonable time. Marty was very courteous and seemed to care that my car was properly taken care of. More
Quick and comfortable Basic oil change and tire rotation along with replacement of wiper blades. Total time was less than an hour from drop off to drive out. The waiting ro Basic oil change and tire rotation along with replacement of wiper blades. Total time was less than an hour from drop off to drive out. The waiting room was quiet and comfortable. More
Charged me for a repair but did not repair My headlights seemed to be pointed too far down and therefore a safety concern. Brought it in (bought my Acadia at Dan Tobin) and they said they fixed My headlights seemed to be pointed too far down and therefore a safety concern. Brought it in (bought my Acadia at Dan Tobin) and they said they fixed it, charged me $250 and I went home - in daylight. When I next left for work in the dark, the headlights were exactly the same. Brought it back to have them actually repair it and after they had it for awhile they called to say their machines indicated the headlights were actually aimed a little higher than they should be. I left with my car feeling bewildered. I then took it it a local mechanic and explained the situation, left my car and by the end of the day the headlights were fixed. He said that they had been pointed as far down as they possibly could be, that they were now fixed, and for the half hour of work it would be $45. Remarkably, they were fixed and I can now see properly when I drive in the dark. The only reason I gave 1 star instead of 0 to Dan Tobin is that the person I worked with at the front desk of the service department was very nice, courteous, and seemed to want to help. Unfortunately it doesn’t change the fact that I was charged for a repair that never happened and left with a car that was unsafe to drive in the dark - twice. More
Oil change and yearly xx up on my car Steve who was so nice signing me in. He made sure it was ready quickly. He was such a nice person.******** I don't need 25 words. Steve who was so nice signing me in. He made sure it was ready quickly. He was such a nice person.******** I don't need 25 words. More
First oil change I came in for my first oil change for my new Lacrosse. Marty checked me in quickly and as usual was very friendly. I was out within the hour. I came in for my first oil change for my new Lacrosse. Marty checked me in quickly and as usual was very friendly. I was out within the hour. More
1st Oil Change New Truck, and this was my first service appt. Easy and fast. They were expecting me and knew my name when I pulled in. Took just under 1 hr. New Truck, and this was my first service appt. Easy and fast. They were expecting me and knew my name when I pulled in. Took just under 1 hr. More
Reliable/Well qualified When I go into the Service Dep. at Dan Tobin I'm always checked in quickly and they give a realistic time for when the work will be done. I bought a When I go into the Service Dep. at Dan Tobin I'm always checked in quickly and they give a realistic time for when the work will be done. I bought a GMC Terrain from them five years ago and with regularly recommended work by Dan Tobin it still runs like a top. The Waiting Area is comfortable and snack and drinks are available in vending machines. More
Excellent service I had my H2 Hummer towed to Dan Tobin due to a broken transmission cooling line. They quickly diagnosed the issue, completed the repairs and ensured i I had my H2 Hummer towed to Dan Tobin due to a broken transmission cooling line. They quickly diagnosed the issue, completed the repairs and ensured it was running properly. They even washed it underneath to avoid any spills or leaking due to all of the transmission which had leaked out during the incident. Dan Tobin does all of the repairs on my vehicle. They’ve earned my business throughout the years. More