Rich Ford

Isaac Humphrey did a excellent job keeping me informed, He practice social distancing. I felt safe and valued. I was also pleased with being able to do most of the paperwork via email. He practice social distancing. I felt safe and valued. I was also pleased with being able to do most of the paperwork via email. More

I worked with Stan Bird, and he has excellent customer service. He took care of me and my fiancé wonderfully. I will recommend Rich Ford to anyone in the market for a vehicle. service. He took care of me and my fiancé wonderfully. I will recommend Rich Ford to anyone in the market for a vehicle. More

Would highly Recommend Rich Ford! The entire experience (sales/finance), was professional and personable. James O. helped us find the right vehicle, explained options, and supported the sales process thro (sales/finance), was professional and personable. James O. helped us find the right vehicle, explained options, and supported the sales process through delivery. Reese R. helped us with a fantastic sales price, and Shamond S. clearly explained/helped us through the finance process. Given current environment (COVID), we never felt unsafe as the dealership displayed their concern for customers and staff by following Covid guidelines. Thank you !! More

Ok although my advisor was off on Saturday and he led me to believe I would have my car on Sat causing 2 day extra car rental. If I would have known Improbably wouldn’t have rented the car. to believe I would have my car on Sat causing 2 day extra car rental. If I would have known Improbably wouldn’t have rented the car. More

I have trusted the service department in taking care of my vehicle because they never fail. Keep up the good work! Will always count on you. my vehicle because they never fail. Keep up the good work! Will always count on you. More

Great Service I recently purchased a brand new Ford F350. From start to finish I had great costumer service from the Rich Ford Sales team, I worked with Justin Bowl I recently purchased a brand new Ford F350. From start to finish I had great costumer service from the Rich Ford Sales team, I worked with Justin Bowling and he got us the best deal for us. More

Buying a truck went well This was the first time to Rich Ford and everyone was friendly and pleasant to work with. We were offered water and asked if we were been helped. This was the first time to Rich Ford and everyone was friendly and pleasant to work with. We were offered water and asked if we were been helped. More

Thought the price was a little bit high this time, I was quoted one price, which I thought was high. Then they charged even a higher price, then what I was quoted. But they did adjust it after I question it quoted one price, which I thought was high. Then they charged even a higher price, then what I was quoted. But they did adjust it after I question it. But I shouldn't have had to have question it.!! I don't know why this won't let me out until I pick a service person I dealt with. But I did not deal with any of these. So I'm just going to pick one so I can get out of here and get it submitted!! More

I came to the same shop where I purchased my truck. Had great buying experience as well with service. Had check engine light popped on so I went into for check. Had it serviced under warranty requiring m great buying experience as well with service. Had check engine light popped on so I went into for check. Had it serviced under warranty requiring me to leave vehicle overnight and asked the service guy to do oil change at the same time. Got call that truck is ready. Turns out they never did the oil change on it. Returned back and the service manager apologized and gave me complimentary oil change on the spot. Appreciate their treatment to us the customers. More