Rich Ford

Cody Kenney helped me find the car I wanted. He kept me up to date on what was going on and found me the car that I really wanted with options that I wanted and the right color!!! He is always courteous fr up to date on what was going on and found me the car that I really wanted with options that I wanted and the right color!!! He is always courteous friendly and helpful. This is the 3rd vehicle we have purchased from Cody and Rich Ford and will highly recommend Cody to others. More

TYLER MY SALESPERSON WORKED HARD TO PLEASE ME ON THE DEAL AND SPOKE PLAIN ENGLISH WHICH I APPRECIATE VERY MUCH. TYLER CONTINUES TO HELP IN ANYWAY HE CAN TO MAKE ME HAPPY WITH MY PURCHASE. ANYTIME I NEED S AND SPOKE PLAIN ENGLISH WHICH I APPRECIATE VERY MUCH. TYLER CONTINUES TO HELP IN ANYWAY HE CAN TO MAKE ME HAPPY WITH MY PURCHASE. ANYTIME I NEED SERVICE J.C. HANDLES ALL MY NEEDS GIVING ME THE MOST VALUE OUT OF MY SERVICE NEEDS. FRIENDLY AND ALWAYS WILLING TO GO THE EXTRA MILE FOR ME. More

Nathan made sure we were comfortable about our selection every step of the way so there were no surprises when we sat down to finalize the purchase. He went over all our options and didn't pressure us in an every step of the way so there were no surprises when we sat down to finalize the purchase. He went over all our options and didn't pressure us in anyway. We feel he is an honest and trustworthy person to deal with and recommend all our friends and co-workers ask for him when they are looking for a new or used vehicle even if they aren't in the Albuquerque area. More

I bought a 2008 Mustang Cobra from Rich Ford in January 2008. The purchase experience was pain free. First; Rich Ford had the inventory while other dealers in town had nothing! Second; Rich Ford sold me t 2008. The purchase experience was pain free. First; Rich Ford had the inventory while other dealers in town had nothing! Second; Rich Ford sold me the Cobra at a reasonable price. Finally; Rich Ford made the purchase experience a pleasant thing. Victor was attentive throughout the entire purchase process. I was in and out in a what I thought was a reasonable time. I took the Cobra in for it's first service in June. They got me in and out in under an hour. I had lunch in the Mustang Cafe - how convienant is that. The car was clean and I didn't have to worry about the way they treated it. It was very professional. More

I will never buy a car from anyone else again!! Thanks Jared. Jared. More

I bought a 2008 Ford Focus from Rich Ford on 4/14/2008. I bought a 2008 Ford Focus from Rich Ford on 4/14/2008. My salesman Dan Hardage was very professional, helpful, friendly, and knowledgable in helping I bought a 2008 Ford Focus from Rich Ford on 4/14/2008. My salesman Dan Hardage was very professional, helpful, friendly, and knowledgable in helping me select a car to fit my needs. All the staff at Rich Ford were great at getting me through the process of making my purchase with the greatest of ease. This is my second purchase from Rich Ford and I will call on them again when I make my next purchase. More

I have been buying vehicles from Rich Ford for over 15 years. They are consistant, they follow-up with me to make sure I am satisfied and truely value my business. I feel comfortable when I am there. W years. They are consistant, they follow-up with me to make sure I am satisfied and truely value my business. I feel comfortable when I am there. When I purchase a vehicle or get my vehicle serviced they always make me feel at home. The "Mustang Cafe" is also awesome to get breakfast or lunch when I am there. The employees are so nice. Thank you for such a wounderful experience. You guys are the best! More

Excellent dealership. I go in every once in a while (every 3000 miles for my oil change) and have a perfect experience. I recommend the dealership to anyone wanting a Ford or Ford service. The new bays (every 3000 miles for my oil change) and have a perfect experience. I recommend the dealership to anyone wanting a Ford or Ford service. The new bays and drive in are awesome. I can't say enough nice things about them.<br><br>Buying from them isn't too bad either. I'm going to buy an '06 Mustang from them as soon as they come out and pretty much have everything setup. Not bad at all. More

The sales people (there were several) lied to us several times in our dealings with this company. <br>1. We had a verbal agreement to purchase a used 2003 Ford truck from them at an agreed price. When we times in our dealings with this company. <br>1. We had a verbal agreement to purchase a used 2003 Ford truck from them at an agreed price. When we called the day we were to pick up the truck, we discovered that it had already been sold. <br><br>2. We went to the dealership to find out exactly what happened. They gave us some story about someone buying it that morning and that it was their mistake. They found a new truck at a dealship in town and we left a deposit on that truck. The day it was to be delivered, we called and found out that it had been sold. When we found another truck in the state that we wanted to buy, they lied again and told us that it did not have the options we wanted. The truck was EXACTLY what we wanted and we bought it for more than $1000 less than Rich Ford was willing to sell it for.<br><br>There is no excuse for treating customers the way we were treated. We were cheated twice and lied to numerous times. The reason why they have such a hard time keeping sales people is that some people actually have morals. I don't think anyone at Rich Ford is so blessed. More