Rich Morton Lincoln Mercury of Annapolis

I initially chose them only because they had a car on their lot that I was looking for and they were nearby. I purchased a used SUV from them. They were very responsive via e-mail, on the phone and in their lot that I was looking for and they were nearby. I purchased a used SUV from them. They were very responsive via e-mail, on the phone and in person. Every person was professional and extremely friendly. I felt like they educated me by the time I left. I have already told a few friends about their dealership. I love the idea of their powertrain warranty and their loaner car program while customers are having work done on their car. The only recommendation would be for them to get their web designer to fix a glitch that happens when someone Googles Rich Morton Lincoln Mercury dealership Annapolis. It takes you to their old webpage which does not connect you with anyone. More

The entire staff was personable and helpful. I felt the atmosphere was honest, relaxed, and inviting. My experience was an emotionally positive change from past car purchasing experiences, I thank the deal atmosphere was honest, relaxed, and inviting. My experience was an emotionally positive change from past car purchasing experiences, I thank the dealer ship and its representatives. Pertaining to customer service, sales representatives other than the one specifically catering to my sales needs were pleasant in conversation. The sales manager was friendly and hos attitude was representative of the workers within the dealership from the Financial to sales. More

The staff was very professional, informative and personable. I was direct and no nonsense in my approach. They were respectful and efficient in meeting my expectations. I would highly recommend R personable. I was direct and no nonsense in my approach. They were respectful and efficient in meeting my expectations. I would highly recommend Rich Morton Lincoln Mercury of Annapolis to others. More

I have used the Rich Morton Lincoln Mercury of Annapolis service center for nearly all of my vehicles needs. Everything from a simple oil change to replacing the starter in my Ford Explorer. My options we service center for nearly all of my vehicles needs. Everything from a simple oil change to replacing the starter in my Ford Explorer. My options were clearly set in front of my and all repairs and services wer taken care of in a timely manner. The owner advantage program is great too!!! More

The Lincoln Mercury of Annapolis was very plesant experience for me. I had a prejudice against car dealerships because I usually do not buy from them. I thought that the sales people there did an exc experience for me. I had a prejudice against car dealerships because I usually do not buy from them. I thought that the sales people there did an excellent job of breaking down the different packages, promotions such as warranties and explaining to me their pricing. I would definately recommend Rich Morton of Annapolis More