Richard Bazzy's Shults Ford of Wheeling

Excellent service Brought my car in for and oil change and recall on the driver side door panel and to get a key fob programmed. Was greeted by a respectful and courteo Brought my car in for and oil change and recall on the driver side door panel and to get a key fob programmed. Was greeted by a respectful and courteous service attendant. I was only there 45 minutes. As I waited in the lounge a salesman came through and asked if anybody needed anything or if we wanted him to make us popcorn. While we’re out here I will Always take my vehicles there. Was pleased. More

Very poor customer service Very arrogant sales personal. Lack of respect for customer. Apparently if you didn't buy your vehicle from this dealership, then you don't matter. I w Very arrogant sales personal. Lack of respect for customer. Apparently if you didn't buy your vehicle from this dealership, then you don't matter. I was referred to another dealership for service. I will recommend to the many oilfield contractors that I employee as well as the company that I work for to start using another dealership for service and sales. More

Excellent service! My family has purchased several vehicles here. They're a great dealer and will definitely help you find exactly what you're looking for. Mike Bozza wa My family has purchased several vehicles here. They're a great dealer and will definitely help you find exactly what you're looking for. Mike Bozza was extremely helpful to me while I looked to buy my first car. I'll definitely go there for my next car. More

SERVICE I BOUGHT A 2005 TOYOTA 4-RUNNER NEW. I'VE ALWAYS TAKEN IT BACK FOR SERVICE EVERY 5000 MILES. I'VE ALWAYS RECEIVED EXCELLENT SERVICE FROM VINNIE COST I BOUGHT A 2005 TOYOTA 4-RUNNER NEW. I'VE ALWAYS TAKEN IT BACK FOR SERVICE EVERY 5000 MILES. I'VE ALWAYS RECEIVED EXCELLENT SERVICE FROM VINNIE COSTAIN AND ITS EMPLOYEES. IF I HAVE A SMALL PROBLEM WITH THE AUTOMOBILE, THEY ARE ALWAYS DIRECT AND TRUTHFUL IN DEALING WITH THE PROBLEM. I HAVE NOTHING BUT HIGH PRAISE FOR THE JIM ROBINSON DEALERSHIP. More

Made it to easy I bought a Lincoln from denny yoho who was very accommodating and made it very comfortable for me in getting everything you need to purchase a car. I bought a Lincoln from denny yoho who was very accommodating and made it very comfortable for me in getting everything you need to purchase a car. More

Great Experience! Top notch experience at Jim Robinson! Doug was very helpful and we really appreciate how easy the whole truck buying experience was. Tim made the pa Top notch experience at Jim Robinson! Doug was very helpful and we really appreciate how easy the whole truck buying experience was. Tim made the paperwork process hassle free and smooth. They went through everything in the truck when they delivered it and answered all of our questions. They also followed up a few days later and checked in to see how things were going. I appreciate the high level of service provided by your dealership. More

Untrustworthy Waited for hours on 2 separate days for attention from someone to turn in my lease. Turned it in and was told all overage charges and extra payments Waited for hours on 2 separate days for attention from someone to turn in my lease. Turned it in and was told all overage charges and extra payments were taken care of. Purchasesd brand new car and still ended up w $2000 bill from Ford for charges on the lease. I will never deal with this place again. Was the worst car buying experience I've ever had. I'm reporting them to state atty general, cfpb, and ftc. More

I had a great experience at Jim Robinson Ford. They have a great group of employees working for them and worked hard for me to get me into the truck that I wanted. They supplied great customer service and a great group of employees working for them and worked hard for me to get me into the truck that I wanted. They supplied great customer service and I will definitely be doing business with them in the future. More

We have purchased two Lincoln vehicles from Jim Robinson Lincoln. Our first was a 2008 MKZ and the second was a 2012 MKX. We have been very satisfied with both vehicles. We found that the dealership will Lincoln. Our first was a 2008 MKZ and the second was a 2012 MKX. We have been very satisfied with both vehicles. We found that the dealership will work to get you the exact car that you want and then make sure that you are completely satisfied with the purchase. Both Dennis (salesman) and Joe (general manager) are very friendly and welcoming when you enter the showroom. Rodney, in service, works to make sure we are completely satisfied with any work---oil changes, tire rotation, and all maintainence. We would recommend this dealership if you are looking for a Lincoln/Ford vehicle. More

I was very quickly met at the door by Joe and through working with him and Paul we were able to get the perfect truck for our needs. Will definitely do business with them again! Highly recommend! working with him and Paul we were able to get the perfect truck for our needs. Will definitely do business with them again! Highly recommend! More