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Richard Lucas Chevrolet - Service Center

Woodbridge Township, NJ

4.6
58 Reviews

58 Reviews of Richard Lucas Chevrolet - Service Center

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April 17, 2024

I honestly cant explain how happy and relieved to have worked with Chris in the service department. I bought my car at this dealer. Chris has been right there with me every time whether I need a repair More

by solenske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cun
Apr 26, 2025 -

Richard Lucas Chevrolet responded

It’s amazing to hear that Chris in the service department has been such a great support throughout your car ownership experience! 😄 From repairs to maintenance, it sounds like he’s gone above and beyond to make sure you’re always taken care of — even arranging a loaner car when needed! We’re so glad you’ve found someone you trust, and we’ll be sure to pass along your kind words. Thanks for sharing your experience, and we’ll be here for you whenever you need us in the future!

April 12, 2024

Came in to Lucas Chevrolet in a bit of a rush to inquire about having my vehicle serviced and get an oil change. The service department was swamped and I could tell almost immediately that I wasn’t going to More

by spoonroc5886
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

spoonroc5886 responded

*edited due to lack of proof reading & predictive text*

March 30, 2024

Very nice and friendly staff in the Service Dept Service was completed in a timely manner. More

by Johneeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 16, 2024

Very prompt and great follow up skills. Appreciate the quick service! Chris was very courteous! More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team.. Chris
March 15, 2024

Avoid the service department. .. I don't know anything about the car buying side of this business but the service department is terrible... EVERY TIME I go there, there is a proble More

by Chevy_Traverser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith, Christopher,
Apr 26, 2025 -

Richard Lucas Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (732) 634-0100 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 17, 2023

The work was top notch. The representative I believe Keith was very trustworthy. It took them longer than expected but i think it’s usual due to holiday season. This will be More

by akib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Apr 26, 2025 -

Richard Lucas Chevrolet responded

We’re so glad to hear you had a great experience with the service and that Keith was so trustworthy! 😄 We totally understand that the holiday season can sometimes cause delays, but we’re happy to know that it didn’t affect the quality of the work. Thanks for making us your go-to dealership for both purchases and services — we can’t wait to see you again soon! 🚗✨

December 12, 2023

Went there for oil change, they stole my charger, i asked them to take a look of my tire pressure they did not …. One and done More

by rosinenamroud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure about the name
September 15, 2023

Accurate diagnosis with issues and clean prompt service. Very polite over the phone and in the service department. More

by Tahoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 24, 2023

Went in with an appointment, the reception and service was great. Out in timely manner. Will definitely used their services again. More

by orlandoexcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
July 27, 2023

They fixed my company truck that 2 other dealers in Staten Island couldn’t do.They were busy but still completed the work when they said they would. More

by John.Tatigian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
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