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Richardson Buick GMC - Midland - Service Center

Midland, MI

4.6
158 Reviews
Call Service Center (989) 264-0373

158 Reviews of Richardson Buick GMC - Midland - Service Center

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November 18, 2023

Fast, courteous, friendly and informative They took care of my vehicle needs in record time. Christian was extremely helpful and courteous More

by naboos2000
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn, Christian Pangborn
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Nov 29, 2023 -

Richardson Buick GMC - Midland responded

We are so happy to hear the service was fast, courteous, friendly, and informative! We are glad Christian was so great! Thank you for this feedback!

November 16, 2023

I received fast, complete service with a thoroughly professional, knowledgeable, and pleasant service representative! Thank you! More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn
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Nov 21, 2023 -

Richardson Buick GMC - Midland responded

Lisa, we are so happy to hear the service representative was professional, knowledgeable, and pleasant! We appreciate the feedback and look forward to working with you again in the future!

November 11, 2023

I had thought I had a 10:15a appointment but it was actually a9:00a appointment but Christian got me in & took care of my car More

by Nstuart27
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn, Christian Pangborn
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Nov 14, 2023 -

Richardson Buick GMC - Midland responded

We are happy to help! Thank you for sharing this review with us!

November 10, 2023

Dawn has always been so helpful. She’s also very personable and knowledgeable about her job. More

by Bdhagler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Richardson Buick GMC - Midland responded

We are so happy to hear your experience with Dawn was so great! Thank you for sharing this review with us!

November 08, 2023

Quick and easy. Prompt service, nice customer lounge. Professional and congenial. I will be back. More

by Footballrefmbt
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn, Christian Pangborn
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Nov 14, 2023 -

Richardson Buick GMC - Midland responded

Thank you for this feedback! We're looking forward to working with you again!

November 08, 2023

I hate the fact I cannot switch the television in the customer lounge room! The service people are courteous . Car goes in for service in a timely fashion. More

by crazywanda1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Pangborn
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November 04, 2023

Dawn Johnson was great to work with. But, $75.00 to install battery seems to be a little extreme. Not happy about that!!! More

by bill_huner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2023

VERY friendly and sincere. Great facilities. Prompt service. Good location. Great inventory and knowledgeable techs. Good coffee. More

by jecextra
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Pangborn
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October 30, 2023

Appreciated fact that I was able to get in right away as situation seemed to be related to a previous repair. More

by John Lynn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 29, 2023

Dawn has been awesome to work with! Thank you for the great service and quality work!! More

by Tpmhoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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