Richfield Bloomington Honda - Service Center

I worked with Abby yesterday for a recall on my CR V Excellent Customer Service Excellent Customer Service More

This was my first time using this dealership to get my car serviced. Shelley made me feel so welcome and explained what maintenance services I needed based on the code displayed on my dashboard. My car wa car serviced. Shelley made me feel so welcome and explained what maintenance services I needed based on the code displayed on my dashboard. My car was quickly serviced and I was provided with a detail report of my vehicle's condition. I will definitely bring my car here again to be serviced. More

It was very easy to set up my service appointment on line. I was graciously met by one of the service assistants as I drove into to the service bay. I did not wait long and I was cordially met by Servic line. I was graciously met by one of the service assistants as I drove into to the service bay. I did not wait long and I was cordially met by Service Mgr. Shelly whom immediately recognized me as a patron whom routinely brings my CRV in for regular maintenance. Shelly is very good at personalizing the conversation and yet is conscious of the value of a customer’s time. She asks all good questions and suggests we look at some areas that might need attention. I feel we are in a partnership in ensuring my vehicle is in top-notch shape vs working only as a transaction. More

Professional, state of the arts technology, fast, courteous, informative. They are good at keeping you updated as your car is being serviced. courteous, informative. They are good at keeping you updated as your car is being serviced. More

I had my door trim broken and wasn’t fully informed of my options on the phone. Only once checking online could I see there was another option. I used to like this dealership but I can confidently say I don’ options on the phone. Only once checking online could I see there was another option. I used to like this dealership but I can confidently say I don’t think I’ll ever be back after they tried to pressure me into buying a whole new door panel for $1300 when all I needed was a new actuator. More

I called at 4:55 pm today on Sunday and got an appointment the next morning. A dashboard warning light was on. My car was fixed by noon that day. My service advisor was thorough and friendly. appointment the next morning. A dashboard warning light was on. My car was fixed by noon that day. My service advisor was thorough and friendly. More

Very responsible, listen to all comments, requests, and concerns. Very helpful and wanted me to be satisfied and happy with their service. concerns. Very helpful and wanted me to be satisfied and happy with their service. More

Amazing and very good Service, I loved it, awesome job and great customer service, thanks to Nate. and great customer service, thanks to Nate. More

Josie, my service representative was efficient and helpful. I couldn’t stay fo additional work recommended and she made sure I had an appointment time that would work for me later. helpful. I couldn’t stay fo additional work recommended and she made sure I had an appointment time that would work for me later. More

Very professional and great service. Nate did a great job keeping me informed with the status of the work. Nate did a great job keeping me informed with the status of the work. More