
Richland Motors Chevrolet GMC
Roswell, NM

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I recently visited Richland to test drive a few of their vehicles, and I couldn't be more impressed with the experience! From the moment I walked in, the atmosphere was welcoming, and the staff were incredi vehicles, and I couldn't be more impressed with the experience! From the moment I walked in, the atmosphere was welcoming, and the staff were incredibly friendly. My salesperson, David was fantastic. He was knowledgeable, patient, and answered all of my questions thoroughly without any high-pressure sales tactics. I really appreciated their approach, which made me feel comfortable and respected. The process of getting set up for the test drive was smooth and efficient. The cars I drove were clean, well-maintained, and a pleasure to drive. It was clear they take great care of their inventory. I highly recommend Richland. I'll definitely be keeping them in mind for my future car needs! More
After 12 years without a new car, I was nervous, but Richland Motors in Roswell made it amazing! My new car is absolutely perfect, and I'm completely in love. The team was fantastic – no pressure, just Richland Motors in Roswell made it amazing! My new car is absolutely perfect, and I'm completely in love. The team was fantastic – no pressure, just pure help. What a wonderful experience! The entire team, from sales to finance, BDC to the administrative staff, made the car-buying process a joy instead of a chore. They answered all my questions patiently and ensured I felt comfortable and confident with my purchase. I drove away feeling excited about my new car and genuinely impressed with the professionalism and customer service I received. If you're in Roswell and need a car, make Richland Motors your first and only stop. Their five-star commitment to customer satisfaction is clear, and you won't regret it. More
For 3 days we emailed back and forth jist to get a total price "out the door" with shipping. I said i need no financing. I gave my complete address. What game are they playing. They want me to agree to the price "out the door" with shipping. I said i need no financing. I gave my complete address. What game are they playing. They want me to agree to the agreement without knowing the shipping cost? Fishhhhhhy. More
Rated 1 Star because they are as low as it goes. Incompetence, lies and excuses. What else can you say, they're a joke. They promise you something, and don't deliver. Constant lies. Incompetence, lies and excuses. What else can you say, they're a joke. They promise you something, and don't deliver. Constant lies. More
Internet department is ridiculous. Saw a couple trucks on Autotrader that I liked they both said new trades didn’t even have pictures because they just took them in. Hit of course they were sold already. Eve Autotrader that I liked they both said new trades didn’t even have pictures because they just took them in. Hit of course they were sold already. Even so I told them what I was looking for and continued to Get the same type stupid question emails fromNathan like he never even spoke with me. So I asked for a supervisor and Melina contacted me with the same lane stupid type emails. Too bad I am looking to give you money and you ju at won’t take it. Shameful More
shoved to the side made a 2 week out appointment with them 9:00 am on a Friday, left my Chevy truck . never heard from them till I called at 5:10 pm to find out what's g made a 2 week out appointment with them 9:00 am on a Friday, left my Chevy truck . never heard from them till I called at 5:10 pm to find out what's going on and was told they never looked at it.They wanted me to leave it their over weekend and just maybe they might get to it Monday. The job to change the ignition switch I was told would only take a few hours and would be done Friday, also they would check a older recall on it.Nothing happened .if they couldn't do it they should have called me .I guess I wasn't a reg cust cause I was told that other vehicles that came in off the wall came first, like some big 60000 dollar pickups which I,m sure are buds .I guess I was not a small potato but a potato chip, a no one.It was a Chevy so I took it to a Chevy place. Then was told they would call when their was a open spot. Its been a month now never heard anything, in that time I took it down the road to krumland auto and they were able to repair it even though it wasn't a Toyota, except the old recall. I've been the service business for over 30 years and are really disappointed ,I was just blown off even almost had to go walk their to get my truck cause the shuttle guy went home, but the service man came and picked me up, I'm sure he just what'd to get rid of me .nobody knew who I was ,I could have been a millionaire who might have bought a vett or something you never know. I will not be coming back their. More
Great customer services. I would recommend to everyone I know and who I see in my new car to go to desert sun motors for their next new vehicle. customer services. I would recommend to everyone I know and who I see in my new car to go to desert sun motors for their next new vehicle. More
Great service and customer service Got my truck serviced in an appropriate and timely fashion....Well mannered customer service....all around friendly and great atmosphere...we'll be us Got my truck serviced in an appropriate and timely fashion....Well mannered customer service....all around friendly and great atmosphere...we'll be using again thank you... More
Oil change & tire rotation I had an 0800 AM appointment for my vehicle service. Employees great, waiting area great and I was back on the road by 0845. I drive 80 miles to have I had an 0800 AM appointment for my vehicle service. Employees great, waiting area great and I was back on the road by 0845. I drive 80 miles to have my truck serviced at Desert Sun. More