Rick Case Acura

We felt very comfortable at Rick Case Acura! Sebastian helped us out, he was clear explaining the answers to our questions and helped us through the process. We weren’t ready to buy, but between him, the helped us out, he was clear explaining the answers to our questions and helped us through the process. We weren’t ready to buy, but between him, the Sales Manager Mo and the fact we found a car we loved, we did it! The actual purchase process did not take very long either. There are a few people to go through, but it is pretty quick and easy! More

The delivery of my new vehicle initially went well. I was able to complete the sale within a reasonable time period. Unfortunately a glitch occurred within the first days of having the vehicle that invo was able to complete the sale within a reasonable time period. Unfortunately a glitch occurred within the first days of having the vehicle that involved the electronics of the vehicle. The vehicle was returned to the dealership within 5 days of ownership. The issue regarding the glitch was resolved within 2 days. Dean Dumetz took on the responsibility to remedy the problem and was able to do so in a friendly and professional manner. Terry Jarvis was outstanding during the delivery of the vehicle, the execution of of the agreement, the handling of the glitch, communicating updates during the period of the glitch’s remedy and upon pickup of the vehicle after the glitch’s resolution. Terry deserves extra praise for his understanding of how one feels when having to bring back a new vehicle days after delivery for an unanticipated glitch. His professionalism, knowledge of his product and customer service were very much appreciated and should be noted by the dealership. Hopefully the glitch has been resolved but Terry made it clear that he was always available to be of help should another issue arise. More

It was a pleasure to work with David. He made the negotiation go smooth. He is a very pleasant and happy person. My daughter is very happy with her car negotiation go smooth. He is a very pleasant and happy person. My daughter is very happy with her car More

Service consultant was very nice,friendly and very professional...my only issue would be time...it took overv2 hours for an oil change and car wash but apart from that all was good professional...my only issue would be time...it took overv2 hours for an oil change and car wash but apart from that all was good More

Great experience. Got the help I needed to get a deal that I wanted and they did everything to get me in the car I wanted. that I wanted and they did everything to get me in the car I wanted. More

It was the fastest experience I’ve had getting a car from a dealership. Highly recommend! Every one was friendly and very knowledgeable. Will be back! a dealership. Highly recommend! Every one was friendly and very knowledgeable. Will be back! More

Since the minute I walked in I did not feel pressured by anyone and the salesman Compton was great. Very knowledgeable and patient. I am all for Team Rick Case Acura of Fort Lauderdale. Excellent! anyone and the salesman Compton was great. Very knowledgeable and patient. I am all for Team Rick Case Acura of Fort Lauderdale. Excellent! More

I always have a positive experience when going to service for any maintenance related issues. I always request Derek to service my car as I know my car will be taking care of the right way, the first time an for any maintenance related issues. I always request Derek to service my car as I know my car will be taking care of the right way, the first time and it will also be done promptly. All of the service advisors are all always nice too. Thank you did the top notch service! More

Always a great experience with the service and sales department. Thank you for all your help and will defiantly be back! Your staff made the process hassle free... department. Thank you for all your help and will defiantly be back! Your staff made the process hassle free... More

First time getting service for my Acura at Rick Case. Easy to schedule online, the service department kept me informed, and the repairs were done in a thorough and efficient manner. Easy to schedule online, the service department kept me informed, and the repairs were done in a thorough and efficient manner. More