Rick Case Acura

Excellent service . Very pleased with all staff. My car was spotless after a deep cleaning and detailing. Oil change great. Received calls to update me on progress of work being done. Great job! was spotless after a deep cleaning and detailing. Oil change great. Received calls to update me on progress of work being done. Great job! More

Everyone in the Rick Case team made this purchase so easy. They explained everything and made sure I understood the transaction. I left knowing I was in good hands and that I was a valued client. P easy. They explained everything and made sure I understood the transaction. I left knowing I was in good hands and that I was a valued client. P More

Thanks to Terry and Compton for an elite costumer service. Mo from Management department, all three gentlemen are very kind and help me in all ways they can and as for Rick Case Acura, you have a inc service. Mo from Management department, all three gentlemen are very kind and help me in all ways they can and as for Rick Case Acura, you have a incredible team. I have been purchasing cars from Rick case since 2006, no single complaint here. Keep up the good work Guys!! More

No issues at all! I was there for service, by appointment. they were short staffed and they still finished my car early! Always a pleasure going to Acura for my service. The gentlemen in this dep appointment. they were short staffed and they still finished my car early! Always a pleasure going to Acura for my service. The gentlemen in this department are always so nice and always answer my questions without hesitation even when they are busy! More

Friendly and helpful staff. Service tech explained what my car needed also the cost. However I find that the cost was a bit pricey. You need to offer more discounts my car needed also the cost. However I find that the cost was a bit pricey. You need to offer more discounts More

Professional, Attentive, and Friendly. I was greeted with a smile by the maintenance manager and was attended to immediately. I was even introduce to new models of vehicles at the dealership. The maintenance a smile by the maintenance manager and was attended to immediately. I was even introduce to new models of vehicles at the dealership. The maintenance representative was GREAT. More

Apparently they’re putting something in the water because EVERYONE that I’ve had contact with at the dealership has been very nice and easy to work with plus fair with their pricing. EVERYONE that I’ve had contact with at the dealership has been very nice and easy to work with plus fair with their pricing. More

This is my third vehicle from this dealership. My salesman Terry has always been honest and forthright with me. I have a service contract on my lease and it works great. One area that needs improve salesman Terry has always been honest and forthright with me. I have a service contract on my lease and it works great. One area that needs improvement is the on line appointment chat. The simple process of making an appointment took me almost a 1/2 hour. The same questions were asked and answered more than once. My car is a year old and some clown salesman approached me with some come on about getting me into a new car because you are always looking for used cars for your inventory. As soon as I said that I would speak to Terry, he disappeared😳😳 More

Great experience dealing with Mitech. Easy to get to a price you can agree to without the traditional sales pressure and wait. I still got better pricing than the other dealerships. Third Acura I get here price you can agree to without the traditional sales pressure and wait. I still got better pricing than the other dealerships. Third Acura I get here out of four. Thanks! More

The whole process could not have been easier. David was really pleasant and professional to work with. This is my eighth car with Rick Case Automotive. really pleasant and professional to work with. This is my eighth car with Rick Case Automotive. More