Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Acura
Fort Lauderdale (Plantation), FL
2,432 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,432 Reviews of Rick Case Acura
May 18, 2020
Rick Case Acura was amazing! Edney was professional and friendly and assisted me promptly. Vanessa answered all of my questions. I definitely recommend Rick Case Acura! friendly and assisted me promptly. Vanessa answered all of my questions. I definitely recommend Rick Case Acura! More
by Alissa
Employees Worked With
Edney Francis, Mohamed Chtaili, Vanessa Torres
May 18, 2020
Matthew King assisted me with a new lease. The process was flawless and he along with his sales person (Ruben Contreras), should be commended for their over and beyond treatment of a customer. Thanks for was flawless and he along with his sales person (Ruben Contreras), should be commended for their over and beyond treatment of a customer. Thanks for making it stress free! This is my 7th vehicle from Rick Case, and it’s because of these employees that I continue to come back. More
by Jason P
Employees Worked With
Ruben Contreras, Matthew King, Vanessa Torres
May 11, 2020
Augustin was very knowledgeable,patient, and took time to explain the findings of what was wrong with my car. Great customer service. Keep up the good work Augustin. explain the findings of what was wrong with my car. Great customer service. Keep up the good work Augustin. More
by Rodrick34
Employees Worked With
Agustin Grandinetti
May 04, 2020
Very dishonest company Rick Case Acura was very dishonest. The sales rep has given us an out of the door price for Acura TLX but when we came to dealership the price was inc Rick Case Acura was very dishonest. The sales rep has given us an out of the door price for Acura TLX but when we came to dealership the price was increased by $2K. We've noticed that car had two defects: an instrument cluster glass looked like something was splashed on it and rear tire had a low pressure. We were told that it will be fixed during a pre-sale preparation. When car came back the low pressure indicator was off but the instrument glass has not been cleaned. It was already after 5PM and we had four hours of driving to get home. So when we were promised that the glass could be fixed at any Acura dealership free of charge we got on our way. When local Acura dealer inspected the car they have found a nail in the rear tire and the instrument glass etched by some chemical. Both parts had to be replaced. Both repairs were not covered by a warranty. We called Rick Case Sales manager Matthew King and he said:"If it is not covered then you have to pay for it". This company has no integrity and I would not recommend it to anyone More
by robertb288
Employees Worked With
Compton McKayle, Matthew King, Sean Coleman
May 01, 2020
Everyone was extremely kind, we were treated very well. The dealer was really nice. They gave us a great deal. Our experience here was amazing. We recommend you to go with Yasser. The dealer was really nice. They gave us a great deal. Our experience here was amazing. We recommend you to go with Yasser. More
by eliysergi
Employees Worked With
Yasser Fahmy
April 24, 2020
Rick Acura Dealer- has excellent customer service. Both Rick Acura Dealer- has excellent customer service. Both the sales and the finance person were great, patient, helpful and very detailed oriented in Rick Acura Dealer- has excellent customer service. Both the sales and the finance person were great, patient, helpful and very detailed oriented in their respective jobs. I am very happy! More
by VIVIMP76
Employees Worked With
Compton McKayle, Vanessa Torres
April 22, 2020
Bryan is very professional service adviser.. He listens to all your concerns and advise. Manager Dean is very helpful.. 😊 I will always use Rickcase Acure to all your concerns and advise. Manager Dean is very helpful.. 😊 I will always use Rickcase Acure More
by cecille.lewis
Employees Worked With
Dean Dumetz , Bryan Grant
April 14, 2020
Even with the pandemic still Excellent service, all the necessary precautions was taken they went above and beyond to ensure your safety while visiting the store knowledgeable staff in vehicle and financin necessary precautions was taken they went above and beyond to ensure your safety while visiting the store knowledgeable staff in vehicle and financing More
by Nick
Employees Worked With
Edney Francis, Vanessa Torres
April 06, 2020
Service exceeded all expectations . Brought car to check recently done alignment , as a courtesy and at the same time they checked the battery, which I didn’t know was not 100% working. Changed the battery recently done alignment , as a courtesy and at the same time they checked the battery, which I didn’t know was not 100% working. Changed the battery under warranty, fix d the alignment problem, sanitized car before and after this service. Way to go, especially in the chaos in f the current virus situation. More
by cschroe154
Employees Worked With
Service Manager , Francisco Garcia
