Rick Case Acura

When it comes to customer service, Rick Case is #1. As soon as you walk through the door, they know your name (returning customers) and make you feel at home. They offer the best deal and don't hassle you soon as you walk through the door, they know your name (returning customers) and make you feel at home. They offer the best deal and don't hassle you to purchase today. Everyone is very friendly, even the salesman who are not taking care of you. I have purchased 5 cars from them and I can see me purchasing more in the future. More

We had an excellent experience working with Mort Schwartz. He has an encyclopedic knowledge of the Acura features and really helped us select the right vehicle for our needs and budget. We love ou Schwartz. He has an encyclopedic knowledge of the Acura features and really helped us select the right vehicle for our needs and budget. We love our new RDX! I would highly recommend Mort - his professional approach lets you as the buyer think about the options and alternatives he presents and then make the best decision without feeling pressured. We liked him so much, we bought a second pre-owned vehicle from him that same week and he really went the extra mile in terms of personal service by bringing the vehicle to us for a test drive when we could not get to the dealership due to our schedule. We felt well cared for by everyone at the dealership and were never left sitting around wondering what was happening with our transaction. Mort doesn't waste your time with something that doesn't fit your needs and he really listens to his customers! We felt like our business was truly valued by Mort and the entire team at Rick Case Acura. More

I had tried to purchase an Acura MDX over the past 6+ years on 2 separate occassions through other Acura dealerships. A neighbor of mine had purchased his last 4 or 5 Acura and Honda vehicles from Rick years on 2 separate occassions through other Acura dealerships. A neighbor of mine had purchased his last 4 or 5 Acura and Honda vehicles from Rick Case and highly recommended i give Rick Case a shot. I did extensive research on the vehicles I was considering this go around, which included Lexus, BMW, Volvo and Audi and started my search. I worked with Yury Golynsky at Rick Case Acura initially via email and phone, then in person when I was ready for a test drive. From the initial contact with Yury, I was treated with respect, honesty and professionaism...not the case with the other vehicles/dealerships I was considering. The experience with Yury & Rick Case Acura was a very pleasant surprise considering all the haggling and wasted time I had come to expect from a new car purchase from other dealerships. With Yury and Rick Case, it was hassle free and Yury lived up to every promise made meeting and exceeding all of my expectations. After this experience. I would highly recommend Yury Golynsky and Rick Case Acura. they are true professionals, honest, deliver on what they say and have exceptional follow-up as well to ensure all aspects of the process and purchase were great! I will be in the market for another vehicle in a few years when my son comes of driving age, and you can bet, Yury and Rick Case will top my consideration list. More

We received an excellent lease on a MDX Tech & Ent with Rick Case Acura in mid June 2012. The entire process from initial contact through F&I and driving off was completely stress free and without any with Rick Case Acura in mid June 2012. The entire process from initial contact through F&I and driving off was completely stress free and without any hassles or surprises. Prior to contacting Rick Case Acura I had done a lot of research and worked with a few other dealers that we were close to going with so we were comfortable on what represented a great price and knew the lease specifics at the time. After speaking with Ms. Kimberly Petitt over the phone and discussing where we looking to be she called me back shortly thereafter and provided a deal that met or exceeded what we had discussed in our conversation. We met with Kimberly the following afternoon and also Mr. John Evans in F&I, everything was exactly as per our conversation and we were in and out within a couple of hours. Would definitely recommend checking them out when looking for an Acura. More

2nd car purchased at Rick Case. The overall experience has been nothing but excellent both times. They were fair on the price and was what I expected. Sean was an excellent salesman. has been nothing but excellent both times. They were fair on the price and was what I expected. Sean was an excellent salesman. More

Mort Schwartz as always is an extreme pleaseure to work with. Marc Riley the same. Both of them make sure my acura experience is to my upmost satisfaction and enjoyable. I would reccomend them highly to with. Marc Riley the same. Both of them make sure my acura experience is to my upmost satisfaction and enjoyable. I would reccomend them highly to anyone who is looking to buy a new car. More

THEY WERE VERY HELPFUL AND KNOWLEDGABLE.I WAS ABLE TO BUY THE CAR KNOWING IT WAS A FAIR PRICE AND A QUALITY PRODUCT.THEY ALSO TREATED US VERY CURTEOUSLY. THE CAR KNOWING IT WAS A FAIR PRICE AND A QUALITY PRODUCT.THEY ALSO TREATED US VERY CURTEOUSLY. More

I had previously visited this dealership to see another car. Yuri was very helpful even though I did not buy at that time. He did not pressure me at a all. I decided to purchase a different Acura model thr car. Yuri was very helpful even though I did not buy at that time. He did not pressure me at a all. I decided to purchase a different Acura model through the internet. The purchase process was easy and I never felt pressured. I usually hate the whole car buying experience but this time it was quite easy. I did finance the car at a great rate but I wish the dealer would provide extended warranty options ahead of time. More

I gotta say.. buying a car of any kind from a dealer can be a stressful undertaking for anyone. When I walked into Acura, I was very surprised at the service and friendly approach I got vs. other dealershi be a stressful undertaking for anyone. When I walked into Acura, I was very surprised at the service and friendly approach I got vs. other dealerships from other car makers I have been to. It was great to sit down, and talk with Mort as I felt he was able to quickly relate with my situation, and made practical advise that made sense to me. In the end, I got the car I wanted (2012 MDX Base) and I gained a great contact within the Acura brand. Mort. 3 days after taking home my new car, I was back with a friend who was also thinking about Acura vs. BMW. The service alone was enough for me! and yes, Acura is MUCH nicer then the BMW ;-) - Travis More