Rick Case Acura

I would say service here is better than most dealers, however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simpl however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simply a "Junk Fee" charged to insure the dealer has a built-in profit for the deal, and fortunately some dealers have eliminated this dirty practice--some states have even banned dealer fees. So you're paying for all those fancy hats that Rita Case is wearing in the many photos they flood you with at Rick Case. In turn for the $600 dealer fee you get bogus frills, like "discounted" gas, but actually I called up and found out that the "discounted" gas was $3.79/ gallon of gas meanwhile it is $3.80 at a local gas station--so you save a whopping penny per gallon. Other things include Rick and Rita Case's book "Our customer, our friend" to read and a $5 key ring. To tell you the truth I would rather have my $600 back and they could keep all the bogus gifts. Also, when you buy anything from Rick Case you are going to have to deal with the "Rick Case Marketing Machine." That's right everytime you callup Rick Case, for anything you have to sit through Rick pitching you to buy one of his services or hear why Rick Case is so much better than everyone else. I bet this guy is even pitching people in his sleep. To be honest with you they are slightly above average compared to other dealers, but if you would listen to all their marketing and Rick Case's pitching you would think they are the greatest thing since sliced bread. $600 for a dealer fee is a tough whack, but you will get slightly better service--so just know what you're getting into! More

I went to lease an Acura ZDX and salesman Yury assisted me with the entire process. I must say I was very pleased to have him as the salesman. He delivered the car to my doorstep and followed through with me with the entire process. I must say I was very pleased to have him as the salesman. He delivered the car to my doorstep and followed through with his promises. As a satisfied and happy customer I would recommend him to my friends for his exceptional service. All in all, if you're looking for an Acura, Yury is your go to man! Thank you for all your help! More

I had contacted Yury to negotiate a purchase of new Acura TSX. I wanted it in particular configuration and color. Rick Case Acura didn’t have such vehicle in stock. Yury had located such vehicle with 1 hour TSX. I wanted it in particular configuration and color. Rick Case Acura didn’t have such vehicle in stock. Yury had located such vehicle with 1 hour after my call and made it delivered on the next day to Rick Case Acura. He gave me an excellent price as well. Yury arranged Carl Ziedman to pick me up at my place. Yury were highly professional and knowledgeable. Carl went with me through all paperwork and explained everything about the vehicle. My experience with Rick Case Acura was excellent and pleasant. I will recommend Yury to my friends. More

My recent car purchase with Yury Golynsky at Rick Case was exceptional. Yury managed to deliver both on the price of my new vehicle as well as insuring a tremendous customer experience for me. I had c was exceptional. Yury managed to deliver both on the price of my new vehicle as well as insuring a tremendous customer experience for me. I had contacted Yury to negotiate a new vehicle purchase. Yury presented several oprtions to me and recommended the best option for me. We arranged to meet to test drive the vehicle and Yury prepared all of the documents to complete the sale. It is refershing to see that people such as Yuri still exist in the vehicle sales community - Yury continuosly demonstrated honesty, integrity and maintained his objective of delivering a great client experience. I have recommended Yury to my colleagues and friends. More

I highly recommend Yury and Rick Case Acura. I put a deposit on my CPO Acura TL not even seeing it and Yury took his time to check the vehicle for me and take care about most of the paperwork before I a deposit on my CPO Acura TL not even seeing it and Yury took his time to check the vehicle for me and take care about most of the paperwork before I arrived. The car was like he described and he picked me at Hertz because I was driving a rental car. He is very knowledgeable and easy to work with. Finance Director Mike was great also and got me excellent financing. More

Yury at Rick Case Acura is a great salesman! He was able to get us an excellent price on our Acura MDX, and we could not be happier with the car. He went above and beyond to make sure we had no hassles or to get us an excellent price on our Acura MDX, and we could not be happier with the car. He went above and beyond to make sure we had no hassles or headaches in purchasing our new car. He even drove the car to us, seeing that we have a young child and spending a long time in the dealership would have been an inconvenience. We are so happy with Yury! More

My husband and I had a great experience at Rick Case with Yury. We settled on a price via email communication with him and decided to come and take delivery of our new vehicle near their closing time on a S Yury. We settled on a price via email communication with him and decided to come and take delivery of our new vehicle near their closing time on a Saturday evening. I spoke with Yury before we left our house, gave him our information ahead of time and he had much of the paperwork ready and waiting for us. Yury and his team stayed past closing time to make sure we were satisfied and we did not feel rushed at all. He took the time to explain everything we were signing as well as going over the features of the car. I have since called Yury with questions and he is always right on the ball, quick to call me back and answer any questions or needs I have. I absolutely recommend Rick Case Acura and Yury for a no hassle and pleasant car buying experience. We hope to keep coming back and buying Acuras from him in the future! More

I just had a great experience buying my new Acura from Rick Case Acura. Mort made it very easy and went above and beyond to meet my satisfaction. I worked with Mort and Marc and they took care of every de Rick Case Acura. Mort made it very easy and went above and beyond to meet my satisfaction. I worked with Mort and Marc and they took care of every detail of the transaction from start to finish. I would definitely recommend this dealership to anyone looking for a car. Great finance department as well, went over all of the options to obtain the vehicle and all the goodies that come with it. Great team, very professional, and very friendly. Mort took me around and I met anyone and everyone that would be involved with the transaction and even some of the guys in the shop that would put the finishing touches on the car before driving home. More

My wife and I have now purchased 3 new cars, a CL, a TL, the current 2012 TSX and one used TSX from Rick Case and each sale was handled in a friendly and honest manner. I dislike the aggressive salesmanshi the current 2012 TSX and one used TSX from Rick Case and each sale was handled in a friendly and honest manner. I dislike the aggressive salesmanship I had previously found at other dealerships. At Rick Case I never felt that. There was, as expected the negotiations usual in buying an automobile but never the degrading intimidation that is characteristic at other car dealerships I have experienced. Our last purchase of a 2012 TSX with the Tech package was very positive. The salesman Sean Segaloff was patient,honest, and low key. We test drove several cars and hunted around in the rain for color schemes and Sean did not seem at all perturbed. He was very knowledgeable and helped us make the right decision. I was very pleased with the transaction. I also want to mention the service department. Once you purchase a car a dealership is represented by its service personnel. We have dealt with Anders Madsen for many years and many repairs and he has been a terrific representative of Rick Case Acura. He has taken care of us like a friend. He is honest about what needs to be done and what can wait and when he tells us a repair needs to be done I am confident that it does. It is for that reason that I keep coming back to Rick Case for service. All in all I am very pleased with all my dealings with Rick Case Acura. More

We enjoyed our most recent experience dealing with Sean Segaloff. He was professional, courteous, didn't waste our time and delivered on every promise made. We would highly recommend him for any business Segaloff. He was professional, courteous, didn't waste our time and delivered on every promise made. We would highly recommend him for any business you need to conduct at Rick Case Acura. He gave us a great deal and was a pleasure to work with. More