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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.6
2,433 Reviews

875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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2,433 Reviews of Rick Case Acura

April 17, 2012

We just leased our 7th vehicle from Rick Case and Mort Schwartz. We keep coming back because of the service we receive from Mort and ALL whole Rick Case staff. We are always treated like family. We will b More

by putch22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mort Schwartz
March 29, 2012

First and Foremost I would like to say that I just took possession of my ACURA TL just over 2.5 hours ago and "YES" I am here writing this review hoping that potential ACURA buyers read it. I want to writ More

by KINGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry "BING" Mordecai, Carl Ziedman, & John Evans
March 26, 2012

Mort took his personal time on Sunday, March 18th late afternoon to give me a Nivigation refresher course for my 2012 Acura leased back in October 2011. He spent over an hour going through all the ver More

by gackerman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
1, Mort Schwartz
March 23, 2012

Very good. Service, profecional, excellent Triment, good friendliness, I recommend this dealership and I personally recommend mr Sean segaloff very professional and good friends thanks. More

by Georox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean segaloff
March 23, 2012

Segourney was extremely helpful and patient! She worked with me for hours while I went back and forth between cars. She even drove me to other dealerships until I found the car I wanted. My experience wa More

by keilamarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Segourney Isaac
March 23, 2012

After having a civil conversation with Sean we came to a reasonable outcome that we both could appreciate at this time. Im really greatful that we was able to talk. Best regards, Sophia More

by shightower1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvaro C.
Mar 24, 2012 -

Rick Case Acura responded

Mr. & Mrs. Ramdial: This message is to acknowledge the critical review you placed on DealerRater, where we identified it by the email address. Please be patient while we investigate the concerns you expressed. We’ll contact you again within a few days. We care very much about your impression of the dealership and its personnel and thank you in advance for the opportunity to improve your perception. Mort Schwartz Assistant to General Manager

Mar 25, 2012 -

shightower1 responded

I certainly appreciate your time to investigate.

Mar 27, 2012 -

Rick Case Acura responded

Thanks, again. You will hear from us before end of the week.

Mar 29, 2012 -

Rick Case Acura responded

Mr. & Mrs. Ramdial: Sean Segaloff told me of his conversation with you and the progess that was made in satisfying your concern. It is our sincere wish to resolve this as soon as possible in a manner that meets with your complete approval. Thanks, again for keeping an open mind and giving us the opportunity to improve your perception of the dealership. Regards, Mort Schwartz Assistant to General Manager

Apr 05, 2012 -

Rick Case Acura responded

Mrs. Ramdial: I am personally delighted that we could resolve the concern to your total satisfaction. Nothing is more important to us. Thanks again for keeping an open mind. Please find me to say hello next time you are at the dealership Regards, Mort Schwartz Assistant to General Manager :

March 22, 2012

Sean was very helpful and prompt. The staff was also helpful and friendly. Service was excellent, prompt and efficient. They made the process easy. I would return. More

by plubin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Seagaloff
March 21, 2012

Mort was extremely helpful to me within the first meeting I had with him. He was recommended to me by a friend of a friend. I am very happy with my experience at Rick Case. I originally went in thinking I w More

by stefs1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mort Schwartz
February 28, 2012

I went to a toyota dealer at the corner of taft and 441 I went to a toyota dealer at the corner of taft and 441 to lease a car we choose the car work on price got to an agreement wrote the check but the sa More

by arpino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bing mordekhai
January 24, 2012

I will rate the dealer based on my outstanding experience with Mr. Mort Schwartz. I live in Miami, Fl and made a deal with Mort on the phone and he delivered the deal without any problems. Mort was very prof More

by mari162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MortSchwartz, Mort Schwartz
Jan 25, 2012 -

Rick Case Acura responded

Thanks so much for your kind words, they mean a great deal to me. These are my intangible earnings!