Rick Case Acura

Mack was prompt and communicative throughout the service process. I recommend the entire staff at Rick Case Acura. process. I recommend the entire staff at Rick Case Acura. More

Always treated like family when i come here sebastian is a great sales man and helped me with all my questions. a great sales man and helped me with all my questions. More

It was great experience to shop at you location. Fast service and fast decision making Fast service and fast decision making More

Great service all around. I went in for an oil change and came out with a brand new car. Edney was an excellent sales consultant, he got me what I wanted and I couldn’t ask fo I went in for an oil change and came out with a brand new car. Edney was an excellent sales consultant, he got me what I wanted and I couldn’t ask for anything more. Can’t wait to work with him again and the Rick Case Acura Family. More

Mack was super helpful. I was a walk-in. He took care of me and communicated well through the whole process. Car is running great! I was a walk-in. He took care of me and communicated well through the whole process. Car is running great! More

Good service with nice staff. I can trust that they will take good care of my car! I can trust that they will take good care of my car! More

Felipe Moreira Rios was very helpful. Got my car taken care of fast. I appreciated the great service. Got my car taken care of fast. I appreciated the great service. More

Excellent service by Acura Rick Case. The service manager Francisco Garcia provides always a top notch service and listens to the client. This is my 3rd Acura MDX and love this car. The service manager Francisco Garcia provides always a top notch service and listens to the client. This is my 3rd Acura MDX and love this car. More

Service department is terrible. You can’t get through on the phone and even after leaving a message they don’t call you back. The service is very slow. I waited over two hours for a You can’t get through on the phone and even after leaving a message they don’t call you back. The service is very slow. I waited over two hours for an oil change and tire rotation and when they brought my car out they forgot to do the warranted brake repair. I ended up waiting there an additional hour. Nothing but apologies there after. It’s a good place to buy a car but I wouldn’t go back for the service even the first free oil change. It’s just not worth it. More

Our salesperson, Robert Gonzalez was amazing. He was extremely informed about the vehicle and made the entire purchasing process a pleasant experience. He was relatable and was the opposite of yo He was extremely informed about the vehicle and made the entire purchasing process a pleasant experience. He was relatable and was the opposite of your stereotypical sales person, which we could appreciate. When it came time to finance and finalize the purchase, David Nunez was also a breath of fresh air. He was very thorough and personable. Fantastic! More