Rick Case Acura

They took great care of me and my car. Al was great for driving me home from the dealership. Al was great for driving me home from the dealership. More

Mac is a great service agent, he deserves 5+, he is very professional, very courteous, my car was ready at the time promised, he went beyond to solve the issue, really appreciated. Thank you professional, very courteous, my car was ready at the time promised, he went beyond to solve the issue, really appreciated. Thank you More

I am not coming back to this dealership either for service or buying a new vehicle. I mentioned that to Mack Remy as well. It has been a very frustrating experience today, never had one in the past. A service or buying a new vehicle. I mentioned that to Mack Remy as well. It has been a very frustrating experience today, never had one in the past. After waiting for about 6 hours after dropping off my car, I had to call multiple times to check on what’s going on. I was told very rudely that your vehicle is not the only one to look at. This was around 2 pm. There is more frustrating part as well, but I don’t feel writing anymore. More

The service team at Rick Case are professional and keep me informed about what is happening with my vehicle. me informed about what is happening with my vehicle. More

I took my car in for a simple will change and tire rotation. Everyone treated me with courtesy, And did a great job servicing my car. Thanks so much rotation. Everyone treated me with courtesy, And did a great job servicing my car. Thanks so much More

Combined routine maintenance and a warranty item. All work was completed promptly and professionally. Staff was welcoming and kept me informed of progress. All work was completed promptly and professionally. Staff was welcoming and kept me informed of progress. More

Very friendly and knowledgeable staff. I will definitely do more business in the future with them. I will definitely do more business in the future with them. More

Filipe was very courteous and friendly. My car was ready at the time he promised. My car was ready at the time he promised. More

Felipe well taking care me. He was very nice and apologized because of the wait which wasn’t his fault. I really appreciate the way he approached me. I will always go back for s He was very nice and apologized because of the wait which wasn’t his fault. I really appreciate the way he approached me. I will always go back for service because of his kindness. Again thanks Felipe More

Excellent customer service received from Francisco Garcia my Service Agent. Thank you, Francisco for going above and beyond to remedy the issue with my service. It was really appreciated!! my Service Agent. Thank you, Francisco for going above and beyond to remedy the issue with my service. It was really appreciated!! More