Rick Case Alfa Romeo

bad service experience I had an appointment to have my 2013 Fiat serviced for a bad shake in the frontend. I arrived at my scheduled time (9:00am). I was told that the probl I had an appointment to have my 2013 Fiat serviced for a bad shake in the frontend. I arrived at my scheduled time (9:00am). I was told that the problem was probably with tires being out of balance. The service associate asked if I had ever used the fix-a-flat kit that comes with the vehicle. I said I had. Four hours later my car was returned at a cost to me of $58.25. To my mind, 4hrs. to check and balance tires is a ridiculously long amount of time. I had to make a "pain in the butt" of myself to get my car back to me. Rick Case's Fiat dealership is like an afterthought compared to his VW dealership at the same location. I won't take my car there for service again nor will I recommend the dealership to anyone! More

Sevice center and personell Alfonso was very accommodating and was a very pleasant person to deal with. I don't know the name of the driver that took me back to work this mornin Alfonso was very accommodating and was a very pleasant person to deal with. I don't know the name of the driver that took me back to work this morning. He was a gentleman and I give him an excellent review as well. Thank you, all. More

Great service!! I had been having some issues with my vehicle and needed a new car. I was more than pleased with Domenic Y, he was truly amazing! The closing manager, I had been having some issues with my vehicle and needed a new car. I was more than pleased with Domenic Y, he was truly amazing! The closing manager, Natalio was also very supportive and helpful. Definitely check them out! More

Expertise in sales and frienlineas excelent attention to client and expertise in sales and also good price for the money. I would definitely recommend the salesperson mentioned above t excelent attention to client and expertise in sales and also good price for the money. I would definitely recommend the salesperson mentioned above to my friends More

My Fiat experinece My husband and I first bought a Fiat 2 years ago from Milena Lopera for our daughter and since then we have bought 2 more fiats for our family and we My husband and I first bought a Fiat 2 years ago from Milena Lopera for our daughter and since then we have bought 2 more fiats for our family and we will be customers forever. This place always feels like home and they always are very attentive to all of our needs. Thank you once again for making our family so happy! You guys deserve the best! We will keep sending people your way! More

Excellent experience! I met Cynthia and Milena at my work, because they were driving a Fiat 500 and I showed some interest about the vehicle. They were very knowledgeable a I met Cynthia and Milena at my work, because they were driving a Fiat 500 and I showed some interest about the vehicle. They were very knowledgeable and even more important, they love the car and the brand, something that helped me to make my decision of buying the vehicle. They deliverer the car to my work place. Everything was very easy, and price very reasonable. My wife and I are very satisfied with our purchase and very great full with the Fiat team for answering all of questions. More

Great employees Great service. Fantastic people. A pleasure ride. Cynthia is a gem. We have three fiats thanks to her. Milana is awesome. Great personality and car Great service. Fantastic people. A pleasure ride. Cynthia is a gem. We have three fiats thanks to her. Milana is awesome. Great personality and car knowledge More

Awesome People! Staff so amazing. Milena and Cynthia are the best! Very knowledgable. Willing to go over and above what you'd expect. It was great experience. Will r Staff so amazing. Milena and Cynthia are the best! Very knowledgable. Willing to go over and above what you'd expect. It was great experience. Will return when I need upgrade. More

Team Milena & Cynthia are Awesome! We (Raul & Andrea) live in Ft.Myers.FL. and were in the market for a Fiat 500 Sport. Our local dealer here could not get the deal done. Called Rick Ca We (Raul & Andrea) live in Ft.Myers.FL. and were in the market for a Fiat 500 Sport. Our local dealer here could not get the deal done. Called Rick Case Fiat in Davie,FL. and they went the extra mile to it happen and even got the Fiat delivered to our home in Ft.Myers! We were so impressed with Milena , and the staff really made us feel like we were all one familly we bought another Fiat 500 Sport 2 days later. We even drove there for the second car at 9:30 P.M. at night and still got the same great service! Rick Case Fiat is AWESOME!!!!! Thank you, Raul & Andrea. More

Absolutely fantastic dealership!!! What an awesome experience buying cars from Rick Case FIAT! My family and I have been buying cars from them since they first opened in summer 2011 and What an awesome experience buying cars from Rick Case FIAT! My family and I have been buying cars from them since they first opened in summer 2011 and have never, ever had a bad experience with them, we walk in to a happy sales team and extremely welcoming management team. We have bought 17 cars from them since 2011, new and used, and they've always got us great deals and given us good value for our trades and also have serviced all our FIAT's there since then and have proudly referred many friends and family members as well. Our preferred saleswoman, Ana Milena Lopera, is always super accomadating and makes us feel at home whenever we're there. They always answer our questions promptly and correctly and always give us as much information as possible! We love them and will always use them for all of our car needs. Thanks Rick Case FIAT! More