Rick Case Hyundai Davie

Exceptional Very knowledgeable and personable. Great car shopping experience. Would highly recommend Tiffany and Rick Case Hyundai to my friends and family. Pr Very knowledgeable and personable. Great car shopping experience. Would highly recommend Tiffany and Rick Case Hyundai to my friends and family. Pricing couldn't be beat. More

Was just great Took less then 2 hour to buy my car, and the staff work really hard to find me the best deal possible. Thank you Rick case Took less then 2 hour to buy my car, and the staff work really hard to find me the best deal possible. Thank you Rick case More

great experience yende was very helpful the deanship was very professional and mr jose the manager did a lot to help me I'm very happy with everything yende was very helpful the deanship was very professional and mr jose the manager did a lot to help me I'm very happy with everything More

Great experience Experience at your dealership was very nice, there was no pressure and I felt comfortable. My salesman explained everything about the vehicle to me an Experience at your dealership was very nice, there was no pressure and I felt comfortable. My salesman explained everything about the vehicle to me and asked if I had any questions at all More

Great experience buying first new car Highly recommend Rick Case! Excellent staff. Friendly and informative. I felt very comfortable and left with exactly what I wanted in a vehicle. Great Highly recommend Rick Case! Excellent staff. Friendly and informative. I felt very comfortable and left with exactly what I wanted in a vehicle. Great car buying experience. More

Amazing. I have purchased 3 vehicles from Glenn Bolanos and find that he is a great person, sales representative and would highly recommend him to my family an I have purchased 3 vehicles from Glenn Bolanos and find that he is a great person, sales representative and would highly recommend him to my family and friends. I made a great investment in a vehicle, you made a great investment in a sales rep. More

Very BAD Experience!! My first time buying a car from Rick Case and I have bought many NEW Cars in my lifetime and this is the VERY FIRST TIME I have gone throguh somethng My first time buying a car from Rick Case and I have bought many NEW Cars in my lifetime and this is the VERY FIRST TIME I have gone throguh somethng like this!!! Bought the New Hyndai Sonata on Sept. 06 2015. I traded in my 2010 Nissan Altima which only had 14, 900 mi. reason for trading my car was I wanted all the safety features and loved the looks of the Sonata and knowing this would probably be my last car I would purchase in my lifetime. I was happy with the car no problem there! On Sept. 26th 2015 I received a letter from Rick Case telling me I was denied credit for my car!! WHAT?????? My car was sitting in my driveway fully paid for, what the heck was this.?? Upon trying to get someone from Rick Case to explain and answer the phone was unbelievable difficult. In the meantime I called ALL the credit companies and yes, Rick Case was notified and questioned about my credit. They told me to call Rick Case and have them remove this notification as it would lower my credit score, which I followed through on, and yes, it did lower my score by 15 points. Needless to say I was livid!!! My husband and I treasure our credit approvals and are proud of the fact they have always been super great so you can understand WHY I really got upset by this letter when I didn't even apply for credit!! Upon finally getting in touch with Rick Case I was told they were sorry it should have never happend and I wasn't the first customer with this same problem!! Now on to the recall I received From Corperate. The letter stated it would be a 45 min. work order. Made an appt. on the 28th of Dec. at 10:00 a.m. requested a shuttle, as for personal reasons I can't be home for very long. At 1:00 p.m. being very aggravated I kept asking where was the shuttle and why hadn't my car been moved or worked on?? The shuttle was out geting parts for cars and unavailable. I questioned what wa it taking so long for my car and was told it was a 3 1/2 hour job, then I asked why did I get a letter saying it was a 45 min. job and your saying it would take 3 1/2 hours??? No reason given to me!! I called my neighbor had her pick me up! Upon gettin a call at 4:45 p.m. telling me my car was ready. I looked at the work order and it stated the car was worked on for 1 hour, not 3 1/2 as stated by Kurt in service that it would take that long to fix it!! My feelings at this point are, that I don't want the car, as, I can NOT see myself EVER having to drive to Rick Case Hyundai and facing incompetent people handling service or completing a sale. The car itself is beautful and I love it, but the service and the experience has been a nightmare! So saying I was completly dissatisfied would be understated at that!! Sincerely Marlene N. Hoover More

So Happy! AJ Hastings gave us excellent customer service. AJ walked us through the process of leasing a car in a very friendly, hones and professional manner. AJ Hastings gave us excellent customer service. AJ walked us through the process of leasing a car in a very friendly, hones and professional manner. AJ genuinely did his best at making sure we got the right car, the right price and we're well informed on the car's features. I would definitely return to Rick Case. Thank you AJ Hastings! More

customer service I have been going to Rick Case Hyundia Davie since 2007, when I bought my first car with this dealership. The customer service at this particular dea I have been going to Rick Case Hyundia Davie since 2007, when I bought my first car with this dealership. The customer service at this particular dealership has always been excellent. Carlos Alvarez is exceptional in his customer service skills. I will continue going to this dealership because of the great customer service I receive when I am there. More

Fantastic! Very nice people. A joy to work with. Worked well with my budget. Would recommend highly. Glad it's close to home. Thank you and have a great day. Very nice people. A joy to work with. Worked well with my budget. Would recommend highly. Glad it's close to home. Thank you and have a great day. More