Rick Case Hyundai Davie

I BOUGHT AN ELANTRA GT, AND WAS PROMISED A PRICE OVER PHONE AND WHEN WE FINALLY GOT TO FINANCING EVERYTHING CHANGED , WE HAVE EXCELLENT CREDIT SCORE , NEVER EVEN MENTIONED THE DOUBLE DOWN PAYMENT OFFERED PHONE AND WHEN WE FINALLY GOT TO FINANCING EVERYTHING CHANGED , WE HAVE EXCELLENT CREDIT SCORE , NEVER EVEN MENTIONED THE DOUBLE DOWN PAYMENT OFFERED THIS MONTH TOWARDS OUR PAYMENT AFTER PUTTING DOWN OUR MONEY , I WISH I WOULD HAVE SHOPPED A LITTLE MORE TO REALLY GET INFORMED , I WILL CONTACT CORPORATE OFFICE TO TELL SOMEONE ABOUT THIS EXPERIENCE AND SEE ITF THEY AT LEAST GIVE US A FAIR CHANCE TO GET WHAT WE REALLY SHOULD GET AS PROMISED THRU DEALERS ADS. DONT THINK ITS FAIR TO DO THIS TO CLIENTS WHOM PUT THEIR MONEY AND EFFORTS TO PURCHACE A CAR. More

I thank God for bringing Jose Chiaromonte into my life. His customer service and expertise was exceptional. If you're looking for a professional, empathetic, knowledgeable sales person, well Jose is the m His customer service and expertise was exceptional. If you're looking for a professional, empathetic, knowledgeable sales person, well Jose is the man! He will help you look for what your looking for whether it's, a new, used or a lease vehicle; believe me he will meet your needs! Jose, may God continue to bless you! Once again, thanks so much! I am very happy with my 2013 Sonata. See you soon! Millie More

From the time we walked into Rick Case, we were made to feel welcome and comfortable. Our salesperson, Chris Mendez, the sales manager and finance manager all took the time to really listen to what we wan feel welcome and comfortable. Our salesperson, Chris Mendez, the sales manager and finance manager all took the time to really listen to what we wanted and actually were able to deliver that. There was no pressure at all, they gave us information and then they LISTENED. We actually received a better auto, at a lower price and with better financing, than we had expected before entering the dealer! The place is super clean, they have a real coffee shop with all kinds of goodies, and you can feel at home while you look at cars. This is the best new car shopping experience I've ever had! More

Steve Claus was very professional, helpful and despite the fact that he has only been in the automotive less than a week this young man shows great promise ! Also the sales manager Kevin Bonisteel and Rol the fact that he has only been in the automotive less than a week this young man shows great promise ! Also the sales manager Kevin Bonisteel and Rolando Velazquez/ Fiance Manager was a pleasure to work with as well ! Thanks to a Great Team At Rick Case Hyundai pre-owned Dept. Love my 2011 Certified Sante Fe ! More

PRICE AND INTEREST WAS A LITTLE HIGH. THE ADVERTISEMENT SAID CERO PERCENTAGE AND WAS TOLD THE CAR I PICKED DID NOT APPLIED ALTHOUGH MY CREDIT IS GREAT. SAID CERO PERCENTAGE AND WAS TOLD THE CAR I PICKED DID NOT APPLIED ALTHOUGH MY CREDIT IS GREAT. More

I bought my car about a year ago at Rick case Hyundai in Weston. I took my friend few month after to the same sales man who sold me my car and I was promised a check for $100.00 for referring my friend. It Weston. I took my friend few month after to the same sales man who sold me my car and I was promised a check for $100.00 for referring my friend. It has being an ongoing battle for over 5 months now; me calling numerous times, going in to the dealership to collect what I was promised. I have gone in person and I have spoken to my sales man and managers. The sales man even told me that the first check got lost on the mail that they were mailing me another one, that was two month ago. Last week I contacted the General Manager Mr. David Smith after several attempts and a voice mail, I called him one more time and I spoke to him. I explained to him the problem I was having. He asked for all of my and my friend’s information and told me that he was going to call me back. (Still waiting) he even made fun of my last mane when I spelled it out for him and told me that I needed a new one. I guess my last name is too complex for his vocabulary. (Nice going there bud) very professional. My suggestion to you all shoppers do your homework and don’t believe on everything they say they are going to give you. Be careful if you do business with this people. I will post this on all local review websites. More

Wow, I just came home with my new Elantra and I'm so happy. What a great experience! We asked for an internet quote and things started rolling from there. Shelley Berrios gave such great and genuinel happy. What a great experience! We asked for an internet quote and things started rolling from there. Shelley Berrios gave such great and genuinely warm, honest and conscientious customer service. We were actually dreading the process because of past experiences. Not so at Rick Case! Thanks very much to Rolando Velazquez the Finance Mgr too! We never felt pressured, or that we were an annoyance and in fact--felt we were no.1 from the get go! Rick & Rita, be very proud of your staff. I work in the healthcare industry where customer service rules. It rules here too! More

Carlos was very professional, easy to work with in obtaining the exact vehicle we were looking for. He listened as to what we were looking for and then presented the right vehicle the first time. I obtaining the exact vehicle we were looking for. He listened as to what we were looking for and then presented the right vehicle the first time. I would recommend Carlos and the Rick Case dealership to everyone that is looking to purchase a new car. We live in Naples Florida and drove to Rick case Dealership for purchase and our first Service. Thanks again for the great service. Jim Massa and Jaime Musselman More

From walking in the door to we left with our new Sonata, Dan and Don, were nothing less the friendly and helpful, understanding, that it is their job to put you into a car, Don and Dan go above that, in eve Dan and Don, were nothing less the friendly and helpful, understanding, that it is their job to put you into a car, Don and Dan go above that, in every way paossible, they helped get the car, the price and all the while, treating you as friend and family. Don, is a salesman, who knows what he is doing, and no games are played. When it came to finacing, you can't meet anyone friendlier or nicer the Sophia, works hard for you, and even after the deal was signed and done, she continued to work on getting us a better rate and monthly payment, then, what we signed for, NEVER have I ever gotten a phone call, the next day, to find out, that everything was lowered for me. Rick Case has a great sales team, back by financal officers that are short of wonderful. The Hyndai Sonata is beautiful, the Dealership is great, and the people can't be beat. Wouldn't consider going anywhere else from no on, and would tell, if not, take all my family and friends there. My deepest thanks and appreciation to Dan, Don, and Sophia for all they did. If I could give you guys more then a 5 star rating, I would. More

Andrew was very experienced and knew exactly what we were looking for. He was very quick to get us through the sale and driving in our new car. looking for. He was very quick to get us through the sale and driving in our new car. More