Rick Case Hyundai Davie

Can’t thank Jose enough for making things happen great job excellent customer service and thank you Ernesto Fuentes fro your help I will be sending people your way job excellent customer service and thank you Ernesto Fuentes fro your help I will be sending people your way More

Terrible Experience Asked Sales manager Carlos Alvarez for a price range, and was given a much higher APR than what I found on my own using Rick Case's Page. Terrible com Asked Sales manager Carlos Alvarez for a price range, and was given a much higher APR than what I found on my own using Rick Case's Page. Terrible communication, Messy and questionable finance paperwork, had to ask to have reprinted. Asked for assistance to the general manager Adrienne Bono and can't even get a call back from her. I have been a loyal 10 year customer, I've purchased three vehicles in the last nine years, and I am leasing one from the place currently. Last time and will never recommend . More

Very Happy whit the new Tucson Rey Rodriguez was our sales man he is very professional. I drove the car before and i liked it. We got great deal price on our new Tucson, plus the 2 Rey Rodriguez was our sales man he is very professional. I drove the car before and i liked it. We got great deal price on our new Tucson, plus the 20 Years or 200 Hundred Thousand Miles guarantee is super. More

Very helpful and friendly. Tracy in Financing was very informative. Test drove demo car to be sure it was desired vehicle. Then found new vehicle which we test drove and purchased. informative. Test drove demo car to be sure it was desired vehicle. Then found new vehicle which we test drove and purchased. More

Broken trunk latch, small piece of metal = $357.46 Rick Case Dealerships consider themselves a profit center and really don't care about fixing your car. I had a broken trunk latch. It's a small piec Rick Case Dealerships consider themselves a profit center and really don't care about fixing your car. I had a broken trunk latch. It's a small piece of metal that takes 5-10 minutes to disassemble the broken one and insert the new one. These guys wanted $214.48 for 1.5 hours for labor, and $142.98 for the part. On top of that, I went in and specifically pointed out that all I need is the trunk latch to be fixed. They insisted that I had to pay for $142 for their multi-point inspection, which had to be done first, or they would not even look at the trunk. After a long while, they got back to me with a whole laundry list of things I needed to get done. I was so pissed off because I had gotten some of those things taken care of weeks earlier at a mechanic near me. They wanted me to spend an additional $1,212.53 to fix all the other stuff. I was so angry I left to get my car fixed elsewhere. Pissed away the $142 for their inspection. I WILL NEVER PURCHASE A HYUNDAI NOR A RICK CASE VEHICLE EVER AGAIN! More

Excellent service , Great Costumer service . The agent TD is super nice .perfect time for service . I really recommend this dealer . I will come back soon is super nice .perfect time for service . I really recommend this dealer . I will come back soon More

Waited five minutes. Corey Guy was courteous. Kept me up to date on progress of repairs and explained clearly my options. Informed me immediately work was done. to date on progress of repairs and explained clearly my options. Informed me immediately work was done. More