Rick Collins Toyota

Exceptional Service I just purchased my second Toyota Camry from Rick Collins Toyota. I traded in my 2009 Camry which I still loved but Rigo Gonzalez my sales consultant I just purchased my second Toyota Camry from Rick Collins Toyota. I traded in my 2009 Camry which I still loved but Rigo Gonzalez my sales consultant was able to get me a good price for my trade in and got me into a 2015 Camry SE. I have always experienced great polite service at this dealership. More

Freindly Service My 5 year old and I stopped in on a Saturday to look at trading vehicles. I had recently emailed the dealer and was promptly replied to. That made me My 5 year old and I stopped in on a Saturday to look at trading vehicles. I had recently emailed the dealer and was promptly replied to. That made me decide to stop into the dealership and make a deal with Matt and his team. They have a friendly staff and help make the little ones content while we were waiting for them to get the vehicle ready for us to go home in. Would recommend to others. More

I researched a used car for my daughter on Cars.com and I was extremely well taken care of by Matthew Collins from the moment I clicked the button for more info to the minute I drove off the lot in the car. was extremely well taken care of by Matthew Collins from the moment I clicked the button for more info to the minute I drove off the lot in the car. Matthew was a superstar he stayed engaged, kept me informed, and communicated with me on my time in the way I wanted. The sales process was so easy and hassle free. They gave me great deal without haggling and games. Becky and Matt made the three hour drive to get the car totally worthwhile. I will be looking to Rick Collins Toyota first the next time I need a car. More

I had a great experience when buying my 2009 highlander. Prior to my purchase I had visited with Matt Collins numerous times about the vehicle I was interested and the one I eventually purchased. Overall ex Prior to my purchase I had visited with Matt Collins numerous times about the vehicle I was interested and the one I eventually purchased. Overall experience from the pre purchase to the actual sale was professional and pleasant. I would recommend this dealership based on my overall positive experience. More

My van indicated there was low tire pressure early Saturday morning, February 1st. I went to the Toyota dealership nearby and asked them to check it as I was from out of town and needed to be back on Saturday morning, February 1st. I went to the Toyota dealership nearby and asked them to check it as I was from out of town and needed to be back on the road. They not only checked the tire pressure but checked the tire further and found an imbedded nail. They repaired the tire, free of charge, and I was back on the road in about 1/2 hour. If this is how all Toyota dealerships treat their walk-in customers, I would purchase another Toyota, if just for the peace of mind I would be able to receive such prompt service while on the road. Thank you Rick Collins Toyota! More

I was looking forward to lease a Toyota Corolla for 24 months and began shopping around. after sending an online request through Toyota official site to local dealers, Matt Collins from the Toyota dealer months and began shopping around. after sending an online request through Toyota official site to local dealers, Matt Collins from the Toyota dealer promptly responded to my request. I was pleased with the willingness and consistency to work with me in finding the right Corolla that would best fit my interest. Thanks to Matt's request follow up, i was able to decide with the specific corolla i was looking for.The leasing process went smooth as he was more than willing to work with me to settle for an affordable price. More

First contact was by e-mail with Matt very informative. We were met by Billy at the door and he responded quickly to our questions providing detail answers and very friendly seeking to make everything go s We were met by Billy at the door and he responded quickly to our questions providing detail answers and very friendly seeking to make everything go smoothly for us. Also concern for our comfort and if we were understanding the process and keeping us informed of time and what was happening as we waited. More

The service department provides friendly and prompt service. It is because of the service department that I chose to buy another Toyota. I started out with the "build your own Toyota" feature on the T service. It is because of the service department that I chose to buy another Toyota. I started out with the "build your own Toyota" feature on the Toyota.com website. After I clicked on the car appraisal link, Matt C. contacted me to discuss the kind of vehicle I was looking for. We talked a while and then scheduled a time for me to come in and look at what was on the lot. Since that phone conversation, Matt followed up with a second call to tell me about a vehicle that had just been brought in, and that he thought it was just what I was looking for. He was right. I stopped in for a test drive and bought the RAV4 that evening. Matt is very personable and easy to talk to. He continues to follow up with other mailings that are of interest to a new car owner. I recommend Rick Collins Toyota because the sales and service teams make one feel like family. More

We found our Toyota 4Runner online. I sent an email inquiring about it & I received a respsone from Michael right away. We did all of our negotiating over the phone & by email which was great because w inquiring about it & I received a respsone from Michael right away. We did all of our negotiating over the phone & by email which was great because we live about 3.5 hours away. Michael worked with us on the price, was really nice, and didn't push us to buy something we didn't want. When we decided to make the drive to look at it & most likely purchase it, Michael let us know he would be out of town, but we would be meeting with his brother Ryan. It was really nice of him to let us know he would be gone & who we would be meeting with. When we arrived, Ryan met us at the door with a smile. It was raining, so Ryan had the 4Runner brought inside so we could look it over without standing in the rain and he had it detailed for us too. The 4Runner looked exactly like the pictures they had online and it also had all the functions that were listed. Sometimes what you see online is not what you get, but that was not the case this time. After our test drive, Ryan went over every detail of the 4Runner, inside & out. Ryan knew we had a infant son and he showed us how/where to install our car seat in the 4Runner. We knew that this was the vehicle we wanted and we were so happy that our long drive and months of searching for the right vehicle paid off. While we waited for Becky the finance manager, we were offered coffee & snacks (cookies, doughnuts, fresh fruit). Becky was very friendly and went over all the paperwork in detail with us and answered all of our questions. She informed us of the extended warranty options, but did not push us to purchase anything. We did purchase the extended warranty. Ryan had the tank full of gas and walked us out to the 4Runner in the rain. We had a great experience before, during, and after the dealership. We had such an overall positive experience, we already know that we will go to Rick Collins Toyota Scion for all of our future vehicles. More

Six trips to Toyota service departments for the same problem, four wasted days off, 26 emails, countless calls to dealership(s), numerous phone conversations with Toyota Customer Care, four days without problem, four wasted days off, 26 emails, countless calls to dealership(s), numerous phone conversations with Toyota Customer Care, four days without a vehicle, hundreds of miles driven to Toyota service departments, and IT STILL LEAKS! If you want to know more, search the internet for rick collins toyota blog. More