Rick Hendrick Dodge Chrysler Jeep Ram Charleston

Service department was outstanding. I am typically skeptical when walking in to any service department, but they made me feel like home! As soon as I pulled in, Jeff and Austin greeted I am typically skeptical when walking in to any service department, but they made me feel like home! As soon as I pulled in, Jeff and Austin greeted me promptly. They explained the process with the diagnosis and how it works submitting to my extended warranty. It was a very seamless experience. They even got me a ride home and back to the dealership when my car was ready. Overall, a very great experience and I would highly recommend! More

Terrible customer service and NEVER followed up with the complaints. My vehicle is still not fixed complaints. My vehicle is still not fixed More

After 14 years, buying another Ram from Otis Green. He is the best! Great experience!!! He is the best! Great experience!!! More

Tyler D’s customer service is outstanding, he made me feel right at home and didn’t belittle me for knowing so little about cars. I really appreciate how he answered all of my questions without hesitatio feel right at home and didn’t belittle me for knowing so little about cars. I really appreciate how he answered all of my questions without hesitation. He definitely deserves some recognition. More

Tyler D was great to work with! Super helpful, no pressure, and made the whole process smooth. Highly recommend asking for him. Super helpful, no pressure, and made the whole process smooth. Highly recommend asking for him. More

The staff is not too excited to see you. I have 1.4 T takes 4 qts. They put 5 1/2 in. I have go back have extra drained so doesn’t creat oil leaks I have 1.4 T takes 4 qts. They put 5 1/2 in. I have go back have extra drained so doesn’t creat oil leaks More

This dealership is always a delight! I love being helped by Samantha Mothershead! She is the best! I love being helped by Samantha Mothershead! She is the best! More

The new GM went above and beyond to fix and ongoing warranty issue I had been working to correct for 2 years. Corporate gave me the run around and lost my information twice. Service could not get a warranty issue I had been working to correct for 2 years. Corporate gave me the run around and lost my information twice. Service could not get anything done for me. I was about to give up but the New GM immediately fixed my issue. This is how a dealer should act when you buy your car there as well as serviced. Well done!!!! My truck looks perfect again. Thank you . More

Fantastic experience at this dealership. Greeted by several employees who wanted to make sure that I was taken care of. Greeted by several employees who wanted to make sure that I was taken care of. More

Great place to buy a car. Very professional and knowledgeable. They are quick and easy to deal with. Very professional and knowledgeable. They are quick and easy to deal with. More