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Rick Hendrick Dodge Chrysler Jeep Ram Charleston

Charleston, SC

4.4
468 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 468 reviews

January 08, 2026

Hey Churbby is the man with the master plan. He kept his word on all offers and made sure I left the dealership with a HUGE SMILE ON MY FACE. The best part is I didn't have to sit at dealership More

by dmholy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Churbby , James Marsciano, Bill Fee
Jan 13, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Thank you for writing a review. Churbby will be happy to hear that you had a great experience.

January 03, 2026

Purchased my dream Jeep from Kyle! I went in thinking it was going to be like pulling teeth without any expectations but to my surprise he made my whole experience life changing. He wa More

by Jpeazy79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Grove
Jan 06, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Thank you so much for sharing such an incredible experience! We're thrilled to hear Kyle helped make purchasing your dream Jeep fast, easy, and truly memorable. His patience, transparency, and no-pressure approach are exactly what we strive for. Congratulations on your new Jeep, and thank you for trusting Rick Hendrick Dodge on Savannah Highway!

December 31, 2025

What a great experience. I usually don't like shopping for a car but Don Kyle and the team at Rick Hendrick Dodge made it enjoyable. My wife loves her new Jeep. Ty More

by jbloom25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Demuth Kyle Grove, Christian Englert, Todd Salzer, Jon Taylor
Jan 03, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

It’s great to hear that Don, Kyle and our team could make your visit a positive and stress-free experience. We’re so glad your wife is happy with her new Jeep, and we appreciate you choosing Rick Hendrick Dodge!

December 30, 2025

The experience was pleasant and low key. We were not pressured and still got a very good deal. More

by skips-roars.8b
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 03, 2026 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Thank you for sharing your experience. Providing a relaxed, no-pressure atmosphere while helping customers find the right deal is important to us, and we’re glad it showed during your visit.

November 28, 2025

We’ve been following Otis Green for years and he and Tyler Durham made it happen! Great place to do business! Thanks guys! More

by Tmwhitney75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Durham, Otis Greene
Dec 02, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

We’re so glad to hear Otis and Tyler provided such excellent service! Thank you for following them over the years and for choosing us for your purchase.

November 28, 2025

Great place to buy a vehicle. I would to thank Otis Green a great salesman for selling me my 3rd dodge ram over the years. More

by Stuwhitney77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Durham, Otis Greene
Dec 02, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

We’re so glad to hear Otis provided excellent service again! Thank you for trusting us with your 3rd Dodge Ram purchase over the years.

November 22, 2025

Silmi made this buying experience fun. She’s knowledgeable and easy to work with. Overall, Hendrick on Rivers Ave has been a great experience More

by bishopchris72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silmi
Nov 25, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

We’re so glad to hear Silmi made your buying experience fun and easy. Her knowledge and energy truly shine through. Thank you for sharing your experience — we’re happy to know your visit to Hendrick on Rivers Ave was a great one!

November 17, 2025

Took my 2012 Ram 3500 Cummins in for a oil leak twice now it is leaking from the same spot worse then when I brought it in both times. The engine stalls now. It doesn’t matter if it’s idling or driving V More

by gbradley83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Marsciano, Bill Fee
Nov 18, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

We appreciate you bringing this to our attention. It’s concerning to hear the leak returned and that you’re now experiencing stalling. We apologize for the disappointment and will be addressing this internally with our Service Manager & team.

Nov 18, 2025 -

gbradley83 responded

Is thire anyone I can talk to about getting this problem remeadied?

October 30, 2025

Service department was outstanding. I am typically skeptical when walking in to any service department, but they made me feel like home! As soon as I pulled in, Jeff and Austin greeted More

by Aaron Kluesner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Oct 31, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

Thank you Aaron so much for sharing your experience! We are thrilled to hear that Jeff, Austin, and the rest of our service team made you feel welcome and guided you seamlessly through the process. We are glad we could make your visit as smooth and convenient as possible, and we will be sure to share your kind words with the team. We truly appreciate your recommendation and look forward to serving you again.

October 28, 2025

Terrible customer service and NEVER followed up with the complaints. My vehicle is still not fixed More

by debriffle630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Oct 30, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram Charleston responded

We’re very sorry to hear about your experience and understand your frustration. This is certainly not the level of service we aim to provide. We’d like the chance to make this right and get your vehicle properly serviced as soon as possible. Please contact us so we can address your concerns directly. Your feedback is important, and we want to ensure this is resolved.