Rick Hendrick Dodge Chrysler Jeep Ram Charleston

It was refreshing to deal with a service writer that was knowledgeable. When he did not know an answer to my question he said so and found out the answer. The parts for the repair had to be ordered so he knowledgeable. When he did not know an answer to my question he said so and found out the answer. The parts for the repair had to be ordered so he arranged for a rental for my wife. I asked him to keep me informed and he did. I hope he sticks around because he will be our service writer for as long as we do business with this dealer. If I was hiring someone in his line of work he would be the one. More

Katie Pohlman was an outstanding associate. My leased fleet vehicle was delayed in delivery by almost 2 weeks and Katie was ever vigilant in keeping me informed of the status of delivery. Katie phoned m fleet vehicle was delayed in delivery by almost 2 weeks and Katie was ever vigilant in keeping me informed of the status of delivery. Katie phoned me many times to let me know the time frame of delivery. When the vehicle was delivered, she was so helpful in the transition process and paperwork that made the process very enjoyable. Due to Katie, I would definitely consider Rick Hendrick Dodge when purchasing my next vehicle. John Rohaley (843)209-9406 jrohaley@gmail.com More

I would recommend this dealership to all of my family and friends. The staff was ver helpful and freindly. The entire process including financing was very smooth and quick. Mr. Bernard Jackson was my sale friends. The staff was ver helpful and freindly. The entire process including financing was very smooth and quick. Mr. Bernard Jackson was my sales person and he did an outstanding job. He is to be commended for his hard work and dedication. As long as I live in the Charleston Sc area I will purcahse all of my vehicles from Mr. Jackson and Rick Hendrick. Brian D. Schultz` More

I have been using this dealership for 13 years and have always been extremely pleased with the service and staff. Harry Evans, service advisor, just couldn't be better. It is extremely rare to find someone always been extremely pleased with the service and staff. Harry Evans, service advisor, just couldn't be better. It is extremely rare to find someone who is honest, prompt, knowledgeable and understands that my vehicle is my business and when it's off the road I can't work. Harry has gone out of his way consistently to make sure I get everything I need as quickly as possible. Also, Kurt, mechanic, is one of the best finds in the automotive world. He's quick, he's honest, he's a talented diagnostician (not just a parts swapper) and everything is consistently fixed right in one trip. I can't recommend this team highly enough. My 98 Durango has 350k+ miles on it and my 06 Ram SRT-10 has 140k+ miles on it and they both run like new thanks to this team. More

Danny and Phil could not have been more accomodating to allow me to test drive several vehicles and to attempt to expedite the transaction. They gave me plenty of options on each vehicle I was interested allow me to test drive several vehicles and to attempt to expedite the transaction. They gave me plenty of options on each vehicle I was interested in. I spent more than I wanted to but LOVE the car. I will give a great referral to everyone I know about Danny and Phil and Rick Hendrick Dodge. The finance part of the transaction is still painfully slow although Aaron was straight forward and not pushy. Marlon did a great job explaining the user guide and finishing up the transaction. More

I bought the truck at this dealership, and all the service has been done in their shop. The workmanship has been great and I tell other Dodge owners about their great service. The service advisors service has been done in their shop. The workmanship has been great and I tell other Dodge owners about their great service. The service advisors that I have worked with are very friendly and knowledgeable. It's a pleasure to visit the dealership. More

My experince was one of the best that I have had at a dealership. Janet and Patrick both bent over backwards to make this deal happen and I could not be happier. I went in there with many demands to in dealership. Janet and Patrick both bent over backwards to make this deal happen and I could not be happier. I went in there with many demands to include a price range that nobody else could meet and I checked several dealerships in the area. They truely went the extra mile to get me what I wanted. I look foward to going back and dealing with them again when I'm in the market again. Anybody who is reading this no need to go anywhere else make you only stop here and they will deffently take great care of you. More

I have taken my vehicles for service to Rick Hendrick Dodge Chrysler Jeep since moving from VA in August 1997 because this dealer provides friendly, honest, reliable, and excellent service. I usually dro Dodge Chrysler Jeep since moving from VA in August 1997 because this dealer provides friendly, honest, reliable, and excellent service. I usually drop my car off in the morning and ride the complimentary dealer transport van to/from work that day. I plan to take my vehicles to this dealer for service at least as long as Mark Hargreaves manages the department because he is a man I trust. More

Great service. Seem to be very honest and trustworthy. I've taken in a Dodge Van and Honda accord for various preventive and fix issues. Every time I've been impressed with the overall attitude and profes I've taken in a Dodge Van and Honda accord for various preventive and fix issues. Every time I've been impressed with the overall attitude and professionalism of this Service Department. I don't feel as though I'm "getting more work than needed" as is the day with many auto service shops. More

The Service Manager, Service Advisors and every technician and other employees I have dealt with have demonstrated only the highest quality of professional service. As a customer, I am confident t technician and other employees I have dealt with have demonstrated only the highest quality of professional service. As a customer, I am confident that my vehicle will receive the service and/or repair that is needed and I will not be "pressured" into buying anything more. When I visit this dealership, I feel the genuine caring attitude of those serving me. They have been taking care of my vehicles for more than 12 years (regardless of make of vehicle). I drive 25 miles each way to have my vehicles serviced and/or repaired and have told many others about the excellent service provided and will continue to recommend them when I have that opportunity. More